The Canine Spa

★★★★☆
  • 68-766 Perez Rd.

    Cathedral City, CA 92234

    Map & Directions
  • 760-328-0876

About The Canine Spa

Categories
  • Pet Sitting
Hours
M-F 8am-6pm, Sa 8am-12pm, Su 12pm-5pm
Special Offer
Call Today
Emails
  • caninespa@aol.com
Year Established
  • 1976
Keywords
  • Dog Boarding
  • Dog Daycare
  • Dog Grooming
  • Dog Sitting
  • Dog Spa
Payment Options
  • American Express
  • Cash
  • Discover
  • MasterCard
  • Visa
Services
  • Dog Boarding
  • Dog Hotel
  • Dog Daycare
  • Dog Sitting
  • Dog Grooming
  • Dog Spa

Pets & Animals

Pets & Animals
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4.25 8
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.

The Canine Spa is clean, convenient, and friendly. I highly recommend them!

5
★★★★★

The Canine Spa is clean, convenient, and friendly. I highly recommend them!

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We have had our dogs groomed here before with good results. December 23rd was a very busy day for them with a long line waiting to check in when I arrived. I dropped them at 8:00 am and went to pick them up at 4:00. When I arrived they had been washed and brushed but their feet were not trimmed and they did not have sanitary cuts as I had requested - both when I made the apt as well as when I dropped them off. They quickly fixed this.

One dog (Riley) was done well and the other (Monty) appeared to be done acceptably also when I looked at the fur on his back and behind. When we got home the Monty was very skittish and would not let me near him. When I tried to pet him he would run away. We inspected him more carefully and discovered huge chunks of fur missing from his sides and hot red bare skin that was extremely sensitive.

When we returned to the Canine Pet Spa to confront them we were told that our dog had the bare patches already under his fur and they had just removed the dead fur to expose them. These dogs are 13 years old and this has NEVER happened before. There was no mention of this issue when I picked them up. She also told us Monty was extremely matted so it was our fault is he was hurt. Monty was matted but in no different condition than he has been for 13 years of grooming every 4 months. My husband asked why they did not call us first before ripping his hair out by the roots. She said "he" (the groomer who did Monty) was careful and gentle. I find that extremely difficult to believe as it is now 6 days later and Monty is finally letting me pet him again but yelped this morning when I scratched behind his ears.

They changed us $150.00 for this treatment which is the most we have ever paid for grooming. They made no offer to fix the situation as they felt they were not at fault.

They were obviously over-booked just before Christmas and apparently in a rush to get them out the door. We will never be back and suggest you choose another groomer also.

1
★☆☆☆☆

We have had our dogs groomed here before with good results. December 23rd was a very busy day for them with a long line waiting to check in when I arrived. I dropped them at 8:00 am and went to pick them up at 4:00. When I arrived they had been washed and brushed but their feet were not trimmed and they did not have sanitary cuts as I had requested - both when I made the apt as well as when I dropped them off. They quickly fixed this.

One dog (Riley) was done well and the other (Monty) appeared to be done acceptably also when I looked at the fur on his back and behind. When we got home the Monty was very skittish and would not let me near him. When I tried to pet him he would run away. We inspected him more carefully and discovered huge chunks of fur missing from his sides and hot red bare skin that was extremely sensitive.

When we returned to the Canine Pet Spa to confront them we were told that our dog had the bare patches already under his fur and they had just removed the dead fur to expose them. These dogs are 13 years old and this has NEVER happened before. There was no mention of this issue when I picked them up. She also told us Monty was extremely matted so it was our fault is he was hurt. Monty was matted but in no different condition than he has been for 13 years of grooming every 4 months. My husband asked why they did not call us first before ripping his hair out by the roots. She said "he" (the groomer who did Monty) was careful and gentle. I find that extremely difficult to believe as it is now 6 days later and Monty is finally letting me pet him again but yelped this morning when I scratched behind his ears.

They changed us $150.00 for this treatment which is the most we have ever paid for grooming. They made no offer to fix the situation as they felt they were not at fault.

They were obviously over-booked just before Christmas and apparently in a rush to get them out the door. We will never be back and suggest you choose another groomer also.

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.

Our dog's fur was pulled out by the roots by a male groomer it The Canine Spa.\r
\r
We are from out of town but have had our dogs groomed here before with good results. December 23rd was a very busy day for them with a long line waiting

3
★★★★★

Our dog's fur was pulled out by the roots by a male groomer it The Canine Spa.\r
\r
We are from out of town but have had our dogs groomed here before with good results. December 23rd was a very busy day for them with a long line waiting

.

We have been taking our cat, Bud, to Canine Spa for several years. He is an older cat who sometimes needs a little extra care. On one occasion, he became ill and we could not be reached. Leslie took it upon herself to get him to the vet

3
★★★★★

We have been taking our cat, Bud, to Canine Spa for several years. He is an older cat who sometimes needs a little extra care. On one occasion, he became ill and we could not be reached. Leslie took it upon herself to get him to the vet

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i would love to help in any place available i know how to groom them wash them play train im not sertified but i know what im doing i have worked at a nother pet grooming company for a short time but this would be better for me please comsider me (sorry i dont have my sertification) but i know how to do it all

5
★★★★★

i would love to help in any place available i know how to groom them wash them play train im not sertified but i know what im doing i have worked at a nother pet grooming company for a short time but this would be better for me please comsider me (sorry i dont have my sertification) but i know how to do it all

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the family-owned, second generation run kennel is superior for health and safety. often their down-to-earth service is mistaken by pet owners looking to be stroked themselves. these people do the best job for the animals and try to make owners see the benefits in the dogs and cats' attitudes. sometimes the oldest way is the best way, as evidenced by return customers for over 30 years!!!!

2
★★★★★

the family-owned, second generation run kennel is superior for health and safety. often their down-to-earth service is mistaken by pet owners looking to be stroked themselves. these people do the best job for the animals and try to make owners see the benefits in the dogs and cats' attitudes. sometimes the oldest way is the best way, as evidenced by return customers for over 30 years!!!!

Pros: safe, loving care

Cons: no frilly extras, just old fashioned common sense TLC

.

i was recommended to the spa many years ago, my schnauzer has stayed with the canine spa family since he was a baby, and after losing him (141/2 years old) the people have helped me find a beautiful new lab puppy.

4
★★★★☆

i was recommended to the spa many years ago, my schnauzer has stayed with the canine spa family since he was a baby, and after losing him (141/2 years old) the people have helped me find a beautiful new lab puppy.

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I recently took my dog there and was disappointed.. I dont think I would go back or recommend it...

1
★★☆☆☆

I recently took my dog there and was disappointed.. I dont think I would go back or recommend it...

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