Sentimental Souvenirs

★☆☆☆☆

About Sentimental Souvenirs

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DO NOT BRING YOUR BUSINESS TO THIS HORRIBLE PLACE!!! Owner (John) tried to overcharge me by $164 dollars!! Original estimate was approx. $100 and instead I got a bill for $264! He "decided" to do something other than what I asked for because what I wanted was too much work - even though he agreed to do it at our first meeting! He never called me to discuss this change so I was completely surprised. Owner said I was "just a hyper lady" and other names in front of my three small kids...my 4-year-old was crying. My kids were very scared and upset that this awful man was treating me so disrespectfully. Owner told me a few times to not "have a heart attack" and to "just calm down" over the cost and the fact that he completely did the opposite of what we discussed when I delivered my treasured videos (including my wedding video). Incredibly rude and hostile owner! Never been treated so badly as a customer in all my life. Tons of other places do this sort of work for much less money - just check the internet. When I told the owner I knew of a place that transfers video to DVD for only $10 per video he got very upset and demanded to know the name and number of the company so he could talk to them himself. Pathetic. The only reason I used this company was because I know someone from his family who is nice...well, the apple fell very far from the tree. Oh, and the name of the other company that does transfers for $10 is KEN GIBBON'S VIDEO - very nice people there. Save yourself a bunch of money and headaches -DO NOT GO TO SENTIMENTAL SOUVENIRS!

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★☆☆☆☆

DO NOT BRING YOUR BUSINESS TO THIS HORRIBLE PLACE!!! Owner (John) tried to overcharge me by $164 dollars!! Original estimate was approx. $100 and instead I got a bill for $264! He "decided" to do something other than what I asked for because what I wanted was too much work - even though he agreed to do it at our first meeting! He never called me to discuss this change so I was completely surprised. Owner said I was "just a hyper lady" and other names in front of my three small kids...my 4-year-old was crying. My kids were very scared and upset that this awful man was treating me so disrespectfully. Owner told me a few times to not "have a heart attack" and to "just calm down" over the cost and the fact that he completely did the opposite of what we discussed when I delivered my treasured videos (including my wedding video). Incredibly rude and hostile owner! Never been treated so badly as a customer in all my life. Tons of other places do this sort of work for much less money - just check the internet. When I told the owner I knew of a place that transfers video to DVD for only $10 per video he got very upset and demanded to know the name and number of the company so he could talk to them himself. Pathetic. The only reason I used this company was because I know someone from his family who is nice...well, the apple fell very far from the tree. Oh, and the name of the other company that does transfers for $10 is KEN GIBBON'S VIDEO - very nice people there. Save yourself a bunch of money and headaches -DO NOT GO TO SENTIMENTAL SOUVENIRS!

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