Pacific Wilderness Inc

★☆☆☆☆
  • 1719 S Pacific Ave

    San Pedro, CA 90731

    Map & Directions
  • 310-833-2422

About Pacific Wilderness Inc

Hours
Store Hours Monday-Friday: 9AM-7PM Saturday: 9AM-6PM Sunday: 9AM-5PM

Sports & Recreation

Sports & Recreation
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This review is for Pacific Wilderness located in San Pedro, California.\r\n\r\nI put my reg in for an inspection only.\r\n\r\nThe work order has several boxes that can be checked for work the customer wants, i.e., OVERHAUL, ANNUAL INSPECTION, and OTHER EXPLAIN BELOW.\r\n\r\nOnly the ANNUAL INSPECTION box checked.\r\n\r\nThe employee at the shop at the time I gave them my reg assured me no work other than an inspection would be preformed and if more work was necessary I could accept or decline the extra work.\r\n\r\nI was quoted a price of $25.00 for the ANNUAL INSPECTION.\r\n\r\nI was told I would be called if the reg needed repairs and would be called when it was ready to be picked up.\r\n\r\nPacific Wilderness never called to say it was ready and they never called to receive authorization to make any repairs.\r\n\r\nPacific Wilderness made repairs for which they had never received authorization.\r\n\r\nPacific Wilderness stated ""We do not call when your stuff is ready and if it needs repairs we just go ahead and make those repairs and that is what we did.""\r\n\r\nThe older man at the shop on the day I picked up my reg gave an analogy of; ""When you put your car in for service and they see it needs other repairs the dealership makes those repairs.""\r\n\r\nI do not know where he takes his car, but a dealership cannot make repairs without explicit written permission or permission received by phone.\r\n\r\nThe attitude of we do what we want is egregious and the prices charged for the unauthorized repairs was high. \r\n

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★☆☆☆☆

This review is for Pacific Wilderness located in San Pedro, California.\r\n\r\nI put my reg in for an inspection only.\r\n\r\nThe work order has several boxes that can be checked for work the customer wants, i.e., OVERHAUL, ANNUAL INSPECTION, and OTHER EXPLAIN BELOW.\r\n\r\nOnly the ANNUAL INSPECTION box checked.\r\n\r\nThe employee at the shop at the time I gave them my reg assured me no work other than an inspection would be preformed and if more work was necessary I could accept or decline the extra work.\r\n\r\nI was quoted a price of $25.00 for the ANNUAL INSPECTION.\r\n\r\nI was told I would be called if the reg needed repairs and would be called when it was ready to be picked up.\r\n\r\nPacific Wilderness never called to say it was ready and they never called to receive authorization to make any repairs.\r\n\r\nPacific Wilderness made repairs for which they had never received authorization.\r\n\r\nPacific Wilderness stated ""We do not call when your stuff is ready and if it needs repairs we just go ahead and make those repairs and that is what we did.""\r\n\r\nThe older man at the shop on the day I picked up my reg gave an analogy of; ""When you put your car in for service and they see it needs other repairs the dealership makes those repairs.""\r\n\r\nI do not know where he takes his car, but a dealership cannot make repairs without explicit written permission or permission received by phone.\r\n\r\nThe attitude of we do what we want is egregious and the prices charged for the unauthorized repairs was high. \r\n

 

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