Sears Outlet

Bought Kenmore water softener at Sears Outlet at Great Mall. The softener was cheaper than at regular Sears store but installation and other charges were the same. Lots of miscommunication with salesmen at the Outlet. When installer

Crappy stores. Bought Dishwasher. NEVER worked. Pathetic service. Planning to sue them. Wasted money+time installing uninstalling. Even proper parts are not available. Staff inexperienced.

I went there with my wife and purchased one Samsung refrigerator (resale new price $1699, we bought at $925). We are very happy with sales person sepacially one guy named Frnkie who is great and very very helpful.

Remember the outlet usually have only two or three staffs who run around trying to help people. Just be patient and look aroud to find your model/types first and then ask them questions. Be understandable is critical.

I agree with the other review. We entered the store and FOUR employees were talking away behind the counter not offering any help. Who's managing that place anyway???

This appliance outlet has a vast selection of home appliances ranging from stoves and fridges to washing machines and dryers. We recently bought a washing machine from here at an excellent price. A lot of their supply is brand new, but they also carry a lot of discounted appliances that have slight cosmetic damage or were recently returned. The only negative aspect is that it is hard to get help here. It usually seems like they don't have many people on staff or they are simply occupied with something else.

After entering the store I realized that all the workers were lounging around having social conversations. I asked for assistance and an asian lady rudely "attempted" to help me, however she shouldn't have tried since she was so rude about the sittuation. Everyone seemed annoyed when someone entered the store.