Starr House

★★★★★
  • 2636 Mission St

    San Marino, CA 91108

    Map & Directions
  • 626-799-0828

About Starr House

Hours
Tue, Thu, 10am - 7pm; Wed, 9am - 4pm; Fri, Sat, 9am - 5pm
Reservations
Make A Reservation

Health & Medical

Health & Medical
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When I was suddenly hired for an ABC pilot, I had to get my hair updated and looking fabulous fast. While Googling, I found Starr House and their very impressive website filled with press and photos. I was graciously greeted by Karen, who I was shocked to find out was the owner, as she made me feel as if she was welcoming me into her home. I was so PLEASED with the results. My stylist Iwona gave me a sassy new haircut, which my husband LOVES, and did a great job on my color. I was so amazed when even the stylist on the pilot was complimenting my hair. Thank you Starr House for making me feel like a star!

5
★★★★★

When I was suddenly hired for an ABC pilot, I had to get my hair updated and looking fabulous fast. While Googling, I found Starr House and their very impressive website filled with press and photos. I was graciously greeted by Karen, who I was shocked to find out was the owner, as she made me feel as if she was welcoming me into her home. I was so PLEASED with the results. My stylist Iwona gave me a sassy new haircut, which my husband LOVES, and did a great job on my color. I was so amazed when even the stylist on the pilot was complimenting my hair. Thank you Starr House for making me feel like a star!

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1 out of 1 people found this review helpful.

.

I have been going to Karen for waxings for over 3 years. She is so professional, friendly and efficient. I always feel like I am in and out quickly--she really knows her stuff! The salon has a great vibe and is very welcoming.
It is always such a nice and easy experience going to Starr House. Give this place a try...it's definitely worth it!

5
★★★★★

I have been going to Karen for waxings for over 3 years. She is so professional, friendly and efficient. I always feel like I am in and out quickly--she really knows her stuff! The salon has a great vibe and is very welcoming.
It is always such a nice and easy experience going to Starr House. Give this place a try...it's definitely worth it!

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1 out of 1 people found this review helpful.

.

After reading all the reviews, I was looking forward to my visit with Chris and Andrea. I'm not the type to spend a fortune on my hair, but I was in dire need of a really good cut and style. They took the time to listen to what I wanted and looked at all the pictures I took with me. They did a great job with the color and cut, I seriously felt like I walked out of a celebrity stylist's place! I got so many compliments on my hair-- it was amazing. I'm a customer forever. And everyone is so friendly :).

5
★★★★★

After reading all the reviews, I was looking forward to my visit with Chris and Andrea. I'm not the type to spend a fortune on my hair, but I was in dire need of a really good cut and style. They took the time to listen to what I wanted and looked at all the pictures I took with me. They did a great job with the color and cut, I seriously felt like I walked out of a celebrity stylist's place! I got so many compliments on my hair-- it was amazing. I'm a customer forever. And everyone is so friendly :).

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1 out of 1 people found this review helpful.

.

I've lived in Pasadena for a long time.. and in the circles we know what a horrible salon Starr House really is. If you go by the reviews - you would be fairly surprised how disappointed you'll be when you goto them. The truth is, Starr house signs up there customers for emails and right around the time when they are about to publish the ratings or post the best of citysearch, the salon sends out emails asking customers to write the most positive review about them for which they'll get discounts in the store.. it's a highly over rated place !!

0
★☆☆☆☆

I've lived in Pasadena for a long time.. and in the circles we know what a horrible salon Starr House really is. If you go by the reviews - you would be fairly surprised how disappointed you'll be when you goto them. The truth is, Starr house signs up there customers for emails and right around the time when they are about to publish the ratings or post the best of citysearch, the salon sends out emails asking customers to write the most positive review about them for which they'll get discounts in the store.. it's a highly over rated place !!

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I've gone to Albert for over a year now and I am always happy with the outcome. Every time I go there I have a horrible description of what I want but it's like he can read my mind! He cuts my hair exactly how I imagined it to be every time. The best part is that the hair cut looks amazing for months at a time. Every stage of my hair growing out looks fantastic.

The only downside is that I get a snobby vibe from whoever is at the front desk. One time she was having a conversation with someone else while I was patiently waiting to pay. I don't mind waiting except the whole time she was insulting my neighborhood!

But other than that the place is great.

4
★★★★☆

I've gone to Albert for over a year now and I am always happy with the outcome. Every time I go there I have a horrible description of what I want but it's like he can read my mind! He cuts my hair exactly how I imagined it to be every time. The best part is that the hair cut looks amazing for months at a time. Every stage of my hair growing out looks fantastic.

The only downside is that I get a snobby vibe from whoever is at the front desk. One time she was having a conversation with someone else while I was patiently waiting to pay. I don't mind waiting except the whole time she was insulting my neighborhood!

But other than that the place is great.

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1 out of 1 people found this review helpful.

.

Andrea spent maybe 5 minutes tops with me and in the end it looked like color I could get out of a box. I sat in her chair for over an hour and she never even came to check the result. It was wayyy too pricey for the end result. Chris cut my hair three times and the first cut was great, the second was okay and the third was not good at all. I was bummed because he did such a great job the first time. Too inconsistent for the price :(

2
★★☆☆☆

Andrea spent maybe 5 minutes tops with me and in the end it looked like color I could get out of a box. I sat in her chair for over an hour and she never even came to check the result. It was wayyy too pricey for the end result. Chris cut my hair three times and the first cut was great, the second was okay and the third was not good at all. I was bummed because he did such a great job the first time. Too inconsistent for the price :(

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1 out of 1 people found this review helpful.

.

I had my hair cut with Chris. He was nice enough and did a decent job on the cut (thought not quite what I had asked for). It definitely wasn't worth $75. He seriously only took 10 minutes cutting my hair, only listened to half of what I asked for and didn't even ask if the cut was ok after he finished. I got the impression he was in a hurry to get me out - not a good impression for a first time customer. I wouldn't go back.

2
★★☆☆☆

I had my hair cut with Chris. He was nice enough and did a decent job on the cut (thought not quite what I had asked for). It definitely wasn't worth $75. He seriously only took 10 minutes cutting my hair, only listened to half of what I asked for and didn't even ask if the cut was ok after he finished. I got the impression he was in a hurry to get me out - not a good impression for a first time customer. I wouldn't go back.

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1 out of 1 people found this review helpful.

.

Based on online reviews I tried this salon after moving from the East Coast.

I have nothing but praise for Andrea who gave me a full higlight. She really knows her stuff and explained everything.

However, I am incredibly upset about my cut. After telling Chris I wanted to keep my hair long he cut over five inches off. He explained what he was going to do shape/layer wise and said he'd cut off about one inch. Well at the end of the cut he said "i know this is probably more than you expected but it looks so good with the shape of your face....it's so cute." Well, I HATE IT!!! I never wanted it this short. I told him I'd let him decide on the shaping (he said he was going to cut the back a bit shorter) but, again, that I wanted to keep it LONG.

Too bad too because I really really like the job Andrea did but out of principle probably won't go back to the salon. And now I'm left with having to be unhappy with my hair for about ten months until it grows out.. VERY UPSET.

3
★★★☆☆

Based on online reviews I tried this salon after moving from the East Coast.

I have nothing but praise for Andrea who gave me a full higlight. She really knows her stuff and explained everything.

However, I am incredibly upset about my cut. After telling Chris I wanted to keep my hair long he cut over five inches off. He explained what he was going to do shape/layer wise and said he'd cut off about one inch. Well at the end of the cut he said "i know this is probably more than you expected but it looks so good with the shape of your face....it's so cute." Well, I HATE IT!!! I never wanted it this short. I told him I'd let him decide on the shaping (he said he was going to cut the back a bit shorter) but, again, that I wanted to keep it LONG.

Too bad too because I really really like the job Andrea did but out of principle probably won't go back to the salon. And now I'm left with having to be unhappy with my hair for about ten months until it grows out.. VERY UPSET.

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1 out of 2 people found this review helpful.

.

I have been going to Starr House for about two years now and cannot imagine going anywhere else. Jenniffer is my stylist and is great! If I want something different, she listens to what I want and lets me know if it will work or not. Karen, the owner, is super friendly and cares about the experience the clients are having. If you go on a Saturday, you will be treated to baked goodies and a glass of bubbly! What a way to start your weekend!!!

4
★★★★☆

I have been going to Starr House for about two years now and cannot imagine going anywhere else. Jenniffer is my stylist and is great! If I want something different, she listens to what I want and lets me know if it will work or not. Karen, the owner, is super friendly and cares about the experience the clients are having. If you go on a Saturday, you will be treated to baked goodies and a glass of bubbly! What a way to start your weekend!!!

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.

I have been going to Starr House for about two years now and cannot imagine going anywhere else. Jenniffer is my stylist and is great! If I want something different, she listens to what I want and lets me know if it will work or not.

3
★★★★★

I have been going to Starr House for about two years now and cannot imagine going anywhere else. Jenniffer is my stylist and is great! If I want something different, she listens to what I want and lets me know if it will work or not.

.

What more can you ask for?
Great staff + relaxing environment + great color and cuts =
amazing salon!!!
The mimosas and the freshly baked goods on Saturdays don't hurt either!
I love this place!!!

3
★★★★★

What more can you ask for?
Great staff + relaxing environment + great color and cuts =
amazing salon!!!
The mimosas and the freshly baked goods on Saturdays don't hurt either!
I love this place!!!

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I can't tell you how much I love going to this salon, the staff are so amazing, friendly and talented. I can say all of the other salons I have been to don't offer their hospitality! And an added bonus, at the weekend you get a mimosa and

3
★★★★★

I can't tell you how much I love going to this salon, the staff are so amazing, friendly and talented. I can say all of the other salons I have been to don't offer their hospitality! And an added bonus, at the weekend you get a mimosa and

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I searched out a new salon in the area a few years ago and landed upon Starr House and Iwona. Iwona is great with color/highlights as well as does an amazing hair cut. She gives you her full attention and is very professional. The

3
★★★★★

I searched out a new salon in the area a few years ago and landed upon Starr House and Iwona. Iwona is great with color/highlights as well as does an amazing hair cut. She gives you her full attention and is very professional. The

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I needed a color and cut ASAP ...I was able to get a appointment with the Norma the same day.

She was wonderful...she colored my long straight hair and made it look amazing...She took much care in styling it and in the cut..

Norma was awesome quite possibly the best color I have ever had ....
She is talented and kind!!

2
★★★★★

I needed a color and cut ASAP ...I was able to get a appointment with the Norma the same day.

She was wonderful...she colored my long straight hair and made it look amazing...She took much care in styling it and in the cut..

Norma was awesome quite possibly the best color I have ever had ....
She is talented and kind!!

.

Starr House is the BEST!!! I love the place! Renee is awseome! He does not rush you or anything, he does everything possible for your hair to be top notch! He views hair is an art work. He really loves being a hair stylist and it shows that he is passionate for this. He is friendly, kind and very likable. Other salons I went to sucked, but I gave Renee a chance and I am glad I did. I know where to go now when I need my hair to get done.

5
★★★★★

Starr House is the BEST!!! I love the place! Renee is awseome! He does not rush you or anything, he does everything possible for your hair to be top notch! He views hair is an art work. He really loves being a hair stylist and it shows that he is passionate for this. He is friendly, kind and very likable. Other salons I went to sucked, but I gave Renee a chance and I am glad I did. I know where to go now when I need my hair to get done.

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.

Starr House is the BEST!!! I love the place! Renee is awseome! He does not rush you or anything, he does everything possible for your hair to be top notch! He views hair is an art work. He really loves being a hair stylist and it shows that he is passionate for this. He is friendly, kind and very likable. Other salons I went to sucked, but I gave Renee a chance and I am glad I did. I know where to go now when I need my hair to get done.

2
★★★★★

Starr House is the BEST!!! I love the place! Renee is awseome! He does not rush you or anything, he does everything possible for your hair to be top notch! He views hair is an art work. He really loves being a hair stylist and it shows that he is passionate for this. He is friendly, kind and very likable. Other salons I went to sucked, but I gave Renee a chance and I am glad I did. I know where to go now when I need my hair to get done.

Pros: Great, kind, BEST hair, awesome time, feel like your famous,

Cons: What cons?

.

I went to Starr House Salon and Albert did my hair. I didn't know what i wanted, so he made some suggestions. My hair turned out great. It was different, yet it fit my style perfectly! Thanks Albert. You're great! This salon is the best, and i would recommend it to anyone! :)

2
★★★★★

I went to Starr House Salon and Albert did my hair. I didn't know what i wanted, so he made some suggestions. My hair turned out great. It was different, yet it fit my style perfectly! Thanks Albert. You're great! This salon is the best, and i would recommend it to anyone! :)

Pros: Great service!.

Cons: none

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My friend and I were staying at the Langham Pasadena to attend a Gala and made an appointment at the Starr Salon without ever having heard of it. The website was helpful and the pricing was the best I could find in Pasadena.
We were so happy when we left the salon!
Albert did my hair, which turned out great. He listenned to what I wanted, was friendly and thoughtful. The general vibe in the salon was relaxed and friendly. Owner Karen went above and beyond to help us out.
I would be converted to their Salon if I lived in town.

Thank you for the great job!
Gwen

2
★★★★★

My friend and I were staying at the Langham Pasadena to attend a Gala and made an appointment at the Starr Salon without ever having heard of it. The website was helpful and the pricing was the best I could find in Pasadena.
We were so happy when we left the salon!
Albert did my hair, which turned out great. He listenned to what I wanted, was friendly and thoughtful. The general vibe in the salon was relaxed and friendly. Owner Karen went above and beyond to help us out.
I would be converted to their Salon if I lived in town.

Thank you for the great job!
Gwen

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Lora is an excellent manicurist! Lora, has been doing my nails for 20 years. Her work is perfection, she is a professional, and no one suspects I have acrylic nails. Ever. My nails and the skin around them have always stayed healthy. Her pedicures are excellent. Lora is a lovely, caring person with a calm demeanor who takes pride in her work, and the owner, Karen Milne, the stylists, and staff are focused on providing excellent customer service in a pleasing environment and positive atmosphere.

2
★★★★★

Lora is an excellent manicurist! Lora, has been doing my nails for 20 years. Her work is perfection, she is a professional, and no one suspects I have acrylic nails. Ever. My nails and the skin around them have always stayed healthy. Her pedicures are excellent. Lora is a lovely, caring person with a calm demeanor who takes pride in her work, and the owner, Karen Milne, the stylists, and staff are focused on providing excellent customer service in a pleasing environment and positive atmosphere.

.

I went to the Starr House and they have recently redone their salon and it looks fantastic!! The front desk girl was very helpful and friendly. I absolutely loved my hair cut and the chair side manner of my hair stylist. It was very professional and an overall happy experience!

2
★★★★★

I went to the Starr House and they have recently redone their salon and it looks fantastic!! The front desk girl was very helpful and friendly. I absolutely loved my hair cut and the chair side manner of my hair stylist. It was very professional and an overall happy experience!

.

I had really good experience at Starr House from scheduling my appoitment to final results. I saw Iwona for highlights and haircut , she really listened to me and she did a wonderfull job , I loved the way she blew out my hair at the end she made me look fab...( it looks great even when I do it and I'm not that kind of person who spends time on hair)The salon is nice, very stylish, staff is very nice. I'm definetly comming back!!!

2
★★★★★

I had really good experience at Starr House from scheduling my appoitment to final results. I saw Iwona for highlights and haircut , she really listened to me and she did a wonderfull job , I loved the way she blew out my hair at the end she made me look fab...( it looks great even when I do it and I'm not that kind of person who spends time on hair)The salon is nice, very stylish, staff is very nice. I'm definetly comming back!!!

Pros: Easy parking

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I started going to Starr House several years ago when my manicurist, Lora , moved there - I have been going to her for over 20 years, for acrylics, regular manicures and pedicures. Lora's work is professional and meticulous, and she takes excellent care of her clients. Over the years my daughter and I have also had our hair cut there ( we love Albert), and Karen does our waxing - she is very knowledgable and experienced in that as well as in makeup and skin care. Karen is also now the new sole owner, and is in the process of making some great and very positive changes - my favorite one right now being the change in color scheme! We love you!

2
★★★★★

I started going to Starr House several years ago when my manicurist, Lora , moved there - I have been going to her for over 20 years, for acrylics, regular manicures and pedicures. Lora's work is professional and meticulous, and she takes excellent care of her clients. Over the years my daughter and I have also had our hair cut there ( we love Albert), and Karen does our waxing - she is very knowledgable and experienced in that as well as in makeup and skin care. Karen is also now the new sole owner, and is in the process of making some great and very positive changes - my favorite one right now being the change in color scheme! We love you!

.

I was very pleased with the service I got when I came to this salon. I'm from out of town but visit the so*cal very often and when I do...this is where I come to get my trim! I love all the personalities in the salon and everyone is so fun to be around....BELIEVE me, ignore all the negative reviews on here. People can't always be pleased =] I would definitely recommend this salon to all of my friends!!!! MUCH LOVE!!!!

2
★★★★★

I was very pleased with the service I got when I came to this salon. I'm from out of town but visit the so*cal very often and when I do...this is where I come to get my trim! I love all the personalities in the salon and everyone is so fun to be around....BELIEVE me, ignore all the negative reviews on here. People can't always be pleased =] I would definitely recommend this salon to all of my friends!!!! MUCH LOVE!!!!

Pros: EVERYTHING!!! the atmosphere, the people, the skillz

Cons: nada

.

I used to come here and I was at Juliens (across the street) and saw it had changed so I went over. The owner was there and was friendly as ever and wow, you should see the changes... and more to come she said. I had my haircut, well why not, I had time to spare and it is great, the atmosphere was relaxed, the people were friendly, it was a lovely experience. Comfortable and enjoyable (much improved I would say!!) And a great haircut too. I am going back for color next month! Try it, you will love it, promise!!

2
★★★★★

I used to come here and I was at Juliens (across the street) and saw it had changed so I went over. The owner was there and was friendly as ever and wow, you should see the changes... and more to come she said. I had my haircut, well why not, I had time to spare and it is great, the atmosphere was relaxed, the people were friendly, it was a lovely experience. Comfortable and enjoyable (much improved I would say!!) And a great haircut too. I am going back for color next month! Try it, you will love it, promise!!

Pros: Lovely all round! What a pleasant surprize and easy free parking!

Cons: none at all

.

I have been a few times to this salon and wanted to write a review but just never found the time. So I just read some of these others and to be honest I find it hard to believe that anyone would say that Karen the waxer and receptionist is rude. She has waxed me before when I have had my hair done and she is the sweetest gal with the lovliest accent, she is professional and has no airs and graces at all. She has given me directions to get there and remembered when it was my dad's 80th birthday and when I went on vacation. She make you feel like you are so special and yes sometimes the desk is busy and the phone rings and she is ringing up a customer but they talk to her and she is very polite in moving on and juggling all of these things at once. We get in line for so many things, is it too much to wait for a few minutes while someone gives special attention to each person. I think it is perfectly fine. I wish some of the other people would take a page from her book! I love my hair stylist too!

2
★★★★★

I have been a few times to this salon and wanted to write a review but just never found the time. So I just read some of these others and to be honest I find it hard to believe that anyone would say that Karen the waxer and receptionist is rude. She has waxed me before when I have had my hair done and she is the sweetest gal with the lovliest accent, she is professional and has no airs and graces at all. She has given me directions to get there and remembered when it was my dad's 80th birthday and when I went on vacation. She make you feel like you are so special and yes sometimes the desk is busy and the phone rings and she is ringing up a customer but they talk to her and she is very polite in moving on and juggling all of these things at once. We get in line for so many things, is it too much to wait for a few minutes while someone gives special attention to each person. I think it is perfectly fine. I wish some of the other people would take a page from her book! I love my hair stylist too!

Pros: Friendly

Cons: none

.

I wished I had listened to the previous negative reviewers instead of being swayed by the "Best of Pasadena" listing! I can only agree with the experience of the previous reviewer. Andrea was a nightmare. I've never had a color expert who didn't check the foils or even check up on the results until I complained to the assistant. The color was brassy, the tone just about what I would have achieved with a $10 bottle from RiteAid. Although she had the assistant put in a toner, she didn't even come to check the result afterward. I had the feeling that I was supposed to apologize to her instead of the other way around. I fled. The worst experience I've ever had at a salon!

0
★☆☆☆☆

I wished I had listened to the previous negative reviewers instead of being swayed by the "Best of Pasadena" listing! I can only agree with the experience of the previous reviewer. Andrea was a nightmare. I've never had a color expert who didn't check the foils or even check up on the results until I complained to the assistant. The color was brassy, the tone just about what I would have achieved with a $10 bottle from RiteAid. Although she had the assistant put in a toner, she didn't even come to check the result afterward. I had the feeling that I was supposed to apologize to her instead of the other way around. I fled. The worst experience I've ever had at a salon!

Cons: Lack of courtesy, Results.

.

Andrea who was supossed to be the one working on my hair, put her assistant to work on my blonde (bleaching and toner). Her assistant walked away after foiling up my hair and NO ONE came to check on it Andrea was busy working on 3 others. The assistant takes off the foil, and doesn't even notice the uneven bleacjing. Andrea is nowhere around me, and her assistant has had about only one year of experience. There were streaks and bad uneveness all over my hair. They offered to fix it- with no apologies, and made me feel like I should be happy they even want to fix it at all. As if it was no big deal, when clearly I had raccoon streaks across my head! They were closing, I paid and they asked if I wanted to come back the next day- Of course not! I had just been bleached and I was not going to get more chemical on my hair again nor was I going to stick around the passive agressiveness! I tied my hair in a pony for months. The experience digusts me..

I thought they wrote down your color and treatment on a personal card so that you get a more personal approach the next time you come back, but they obviously are money grubbing and double/overbook themselves. I also didn't appreciate Andrea smelling like cigarettes btw.

This place has very bad service. They kiss your *ss at first, but they slack off later on. They make it seem like they can't believe that you are not satisfied when it was clear they messed up big time! Had they atleast been apologetic and accepting of the results of my color- I wouldn't be as dissapointed- but on top of that, I remember HAD they checked on my foils BEFORE taking them off, they WOULD HAVE SEEN the orange, red and brown lines before toning it right away!!!

I would definitely not recommend this place to anyone, but don;t take my word for it- drop about $200 each visit for color, not to mention the over priced products I purchased-- and then later you will realize they don't value your loyalty.

0
★☆☆☆☆

Andrea who was supossed to be the one working on my hair, put her assistant to work on my blonde (bleaching and toner). Her assistant walked away after foiling up my hair and NO ONE came to check on it Andrea was busy working on 3 others. The assistant takes off the foil, and doesn't even notice the uneven bleacjing. Andrea is nowhere around me, and her assistant has had about only one year of experience. There were streaks and bad uneveness all over my hair. They offered to fix it- with no apologies, and made me feel like I should be happy they even want to fix it at all. As if it was no big deal, when clearly I had raccoon streaks across my head! They were closing, I paid and they asked if I wanted to come back the next day- Of course not! I had just been bleached and I was not going to get more chemical on my hair again nor was I going to stick around the passive agressiveness! I tied my hair in a pony for months. The experience digusts me..

I thought they wrote down your color and treatment on a personal card so that you get a more personal approach the next time you come back, but they obviously are money grubbing and double/overbook themselves. I also didn't appreciate Andrea smelling like cigarettes btw.

This place has very bad service. They kiss your *ss at first, but they slack off later on. They make it seem like they can't believe that you are not satisfied when it was clear they messed up big time! Had they atleast been apologetic and accepting of the results of my color- I wouldn't be as dissapointed- but on top of that, I remember HAD they checked on my foils BEFORE taking them off, they WOULD HAVE SEEN the orange, red and brown lines before toning it right away!!!

I would definitely not recommend this place to anyone, but don;t take my word for it- drop about $200 each visit for color, not to mention the over priced products I purchased-- and then later you will realize they don't value your loyalty.

Pros: None at all

Cons: Parking, small area, lack of staff personability and skill, overpriced for results

.

I arrived a few minutes early for my appointment and I didn't have to wait before I was seated for a consultation. Andrea spoke with me about what I wanted, furthermore she really listened and the end result showed. My color looks more amazing than I would have ever imagined. Next, I saw Chris for a cut. Again, I was consulted about the look I was trying to achieve. Then he took time to explain to me before cutting exactly how he was going to cut my hair and the look that it would achieve. It matched up with exactly what I described to him.

2
★★★★☆

I arrived a few minutes early for my appointment and I didn't have to wait before I was seated for a consultation. Andrea spoke with me about what I wanted, furthermore she really listened and the end result showed. My color looks more amazing than I would have ever imagined. Next, I saw Chris for a cut. Again, I was consulted about the look I was trying to achieve. Then he took time to explain to me before cutting exactly how he was going to cut my hair and the look that it would achieve. It matched up with exactly what I described to him.

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I found Christina through a friend a few months ago and feel so lucky. She is very talented performing excellent highlights, great haircuts, and fantastic blow outs, all at reasonable prices. Christina is the total package, she is a talented, friendly, youthful, hip sort of person, which makes your time in the salon pass quickly.

5
★★★★★

I found Christina through a friend a few months ago and feel so lucky. She is very talented performing excellent highlights, great haircuts, and fantastic blow outs, all at reasonable prices. Christina is the total package, she is a talented, friendly, youthful, hip sort of person, which makes your time in the salon pass quickly.

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Chris gives a decent haircut & is fun to chat with. But I was left waiting - twice! because he overslept and missed my morning appt. entirely. Another woman trimmed my hair, and the salon did comp the cut, but I wouldn't go back after that.

1
★★☆☆☆

Chris gives a decent haircut & is fun to chat with. But I was left waiting - twice! because he overslept and missed my morning appt. entirely. Another woman trimmed my hair, and the salon did comp the cut, but I wouldn't go back after that.

Pros: good cut

Cons: parking, missed appts., pricey

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I don't understand why people are so crazy about this salon. I was there a year ago and will never ever go back again.
I came to have highlights done and was very particular about the fact that I didn't want to end up with bleached blond color in dark brown. And guess what I ended up with. Plus it looked like I did it myself.
Cut was okay but nothing special. And the price!....you are better off checking out other salons in Pasadena!

0
★☆☆☆☆

I don't understand why people are so crazy about this salon. I was there a year ago and will never ever go back again.
I came to have highlights done and was very particular about the fact that I didn't want to end up with bleached blond color in dark brown. And guess what I ended up with. Plus it looked like I did it myself.
Cut was okay but nothing special. And the price!....you are better off checking out other salons in Pasadena!

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I posted a review awhile back with 5 stars. Since I can't deleted my review then I will give it 1 star.

My cut and color were great as always. The receptionist Karen is quite rude. I have a friend who sometimes goes to Starr House and she told me, that the receptionist is part owner, but I'm not sure. I was ready to check out after my appointment and she was gossiping to another customer. It took 15 minutes for her to recognize I was standing there and then proceeded to check me out while continuing to talk. As if her conversation was somehow more important than me.

She then had the audacity to ask if I wanted to make another appointment. No I did not. If I am going to be treated like a nuisance and not a paying customer, why would I want to make another appointment.

My friend told me to go on Tuesday's because Karen does not work on Tuesday's. From now on I only book Tuesday appointments because the other girl (I don't know her name) that works the receptionist area on Tuesday's is considerate and treats me like the paying customer that I am.

0
★☆☆☆☆

I posted a review awhile back with 5 stars. Since I can't deleted my review then I will give it 1 star.

My cut and color were great as always. The receptionist Karen is quite rude. I have a friend who sometimes goes to Starr House and she told me, that the receptionist is part owner, but I'm not sure. I was ready to check out after my appointment and she was gossiping to another customer. It took 15 minutes for her to recognize I was standing there and then proceeded to check me out while continuing to talk. As if her conversation was somehow more important than me.

She then had the audacity to ask if I wanted to make another appointment. No I did not. If I am going to be treated like a nuisance and not a paying customer, why would I want to make another appointment.

My friend told me to go on Tuesday's because Karen does not work on Tuesday's. From now on I only book Tuesday appointments because the other girl (I don't know her name) that works the receptionist area on Tuesday's is considerate and treats me like the paying customer that I am.

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There is only one way to describe Starr House?best in the business. From the moment I walked in to the moment I left, I was treated wonderfully and respectfully. I arrived a few minutes early for my appointment and I didn??t have to wait before I was seated for a consultation. Andrea spoke with me about what I wanted, furthermore she really listened and the end result showed. My color looks more amazing than I would have ever imagined. Next, I saw Chris for a cut. Again, I was consulted about the look I was trying to achieve. Then he took time to explain to me before cutting exactly how he was going to cut my hair and the look that it would achieve. It matched up with exactly what I described to him. Products were suggested to match my hair type and cut, but never in a pushy manner. It was done very tastefully and for that reason I purchased a few.

Overall, it was a wonderful experience. The staff is highly trained, very professional, but also very friendly and easy to talk to. The products suggested work perfectly with my hair type and cut and give me the desired look I wanted. The prices at Starr House are no way excessive for the services you receive. They go above and beyond to ensure your experience is amazing and that you walk out the haircut and color you have always dreamed of.

5
★★★★★

There is only one way to describe Starr House?best in the business. From the moment I walked in to the moment I left, I was treated wonderfully and respectfully. I arrived a few minutes early for my appointment and I didn??t have to wait before I was seated for a consultation. Andrea spoke with me about what I wanted, furthermore she really listened and the end result showed. My color looks more amazing than I would have ever imagined. Next, I saw Chris for a cut. Again, I was consulted about the look I was trying to achieve. Then he took time to explain to me before cutting exactly how he was going to cut my hair and the look that it would achieve. It matched up with exactly what I described to him. Products were suggested to match my hair type and cut, but never in a pushy manner. It was done very tastefully and for that reason I purchased a few.

Overall, it was a wonderful experience. The staff is highly trained, very professional, but also very friendly and easy to talk to. The products suggested work perfectly with my hair type and cut and give me the desired look I wanted. The prices at Starr House are no way excessive for the services you receive. They go above and beyond to ensure your experience is amazing and that you walk out the haircut and color you have always dreamed of.

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This is the first time in my life (an I am a professed salon junky) that I have ever walked into a salon and walked out with that haircut that changes your whole self image. I took Chris a picture of what I wanted (hair stylists hate that) and he made the cut fit me and my personality. I am a walking advertisement for this salon. I can't tell you how many times I get stopped by someone commenting on my hair. I think I look ten years younger (my roommate say s 13, who knows). The comments I've gotten are, "you look hot", "wow", and uh... the guys with their mouths wide open. Thanks Chris! Can't wait to get my color done here.

5
★★★★★

This is the first time in my life (an I am a professed salon junky) that I have ever walked into a salon and walked out with that haircut that changes your whole self image. I took Chris a picture of what I wanted (hair stylists hate that) and he made the cut fit me and my personality. I am a walking advertisement for this salon. I can't tell you how many times I get stopped by someone commenting on my hair. I think I look ten years younger (my roommate say s 13, who knows). The comments I've gotten are, "you look hot", "wow", and uh... the guys with their mouths wide open. Thanks Chris! Can't wait to get my color done here.

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In honor of Valentine's Day I figured that I should write a review of my love-ly hair salon, Starr House. I have been a client since fall 2006 and I have received excellent hair cuts from Albert, color from Andrea, and waxing by Karen since my first visit. The salon staff is extremely professional and visiting is always an enjoyable experience. I appreciate that each member of their team really asks me how I'm enjoying my cut and color. They provide honest feedback about what they think looks good. I feel like they have my best interest at heart. Also, they have been really good at helping me to grow out my hair for my upcoming wedding. Albert has done a fabulous job of jazzing up my growing out hair with awesome layers which don't scream "I'm growing out my hair!" Every time I get it cut there it manages to look modern, cute, and yet still not get too much shorter (which is what I'm aiming for right now, at least!)
I have read with sadness some of the reviews of Starr House that were either tepid or downright vitriolic and which were aimed at some of the members of the Starr House team. These experiences really don't match my own. In fact, one of the best parts about my time spent at Starr House is that everyone always seems very nice and normal and just down to earth. Unlike other salons I've visited on the westside the Starr House staff doesn't have an attitude.
I really recommend a visit to Starr House andhope you'll enjoy your visits as much as I do.

2
★★★★★

In honor of Valentine's Day I figured that I should write a review of my love-ly hair salon, Starr House. I have been a client since fall 2006 and I have received excellent hair cuts from Albert, color from Andrea, and waxing by Karen since my first visit. The salon staff is extremely professional and visiting is always an enjoyable experience. I appreciate that each member of their team really asks me how I'm enjoying my cut and color. They provide honest feedback about what they think looks good. I feel like they have my best interest at heart. Also, they have been really good at helping me to grow out my hair for my upcoming wedding. Albert has done a fabulous job of jazzing up my growing out hair with awesome layers which don't scream "I'm growing out my hair!" Every time I get it cut there it manages to look modern, cute, and yet still not get too much shorter (which is what I'm aiming for right now, at least!)
I have read with sadness some of the reviews of Starr House that were either tepid or downright vitriolic and which were aimed at some of the members of the Starr House team. These experiences really don't match my own. In fact, one of the best parts about my time spent at Starr House is that everyone always seems very nice and normal and just down to earth. Unlike other salons I've visited on the westside the Starr House staff doesn't have an attitude.
I really recommend a visit to Starr House andhope you'll enjoy your visits as much as I do.

Pros: Tip: join their email mailing list to receive cool offers and the occasional discount on services!

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I started getting my waxing done by Karen, she is the friendliest person with the nicest accent! She told me about Jennifer and introduced me to her, now I get my color and cut done there too. Jennifer is only $50 for a haircut nd $50 for my color, it is so worth it. She is pleasant and so efficient. Thank you guys!

5
★★★★★

I started getting my waxing done by Karen, she is the friendliest person with the nicest accent! She told me about Jennifer and introduced me to her, now I get my color and cut done there too. Jennifer is only $50 for a haircut nd $50 for my color, it is so worth it. She is pleasant and so efficient. Thank you guys!

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I go to christina for color and cut, not only she is beautiful, she is sweet and does a great job on my "do"
everyone is so friendly and nice, I always look forward to my visits! and for the price, it's a deal!

2
★★★★★

I go to christina for color and cut, not only she is beautiful, she is sweet and does a great job on my "do"
everyone is so friendly and nice, I always look forward to my visits! and for the price, it's a deal!

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Great cuts. Great color. But what makes Starr unique is the friendly, professional staff. I'm greeted by a friendly (read: not bitchy) receptionist. I'm not ignored, or treated to eye-rolls by some heavily made-up teenager like so many salons I've been to. This place is run by grownups. My appointment starts right on time. Andrea (colorist) and Chris (cutter) actually SPEAK to me about what I want before we start. No one gives me the hard sell about hair products. They're efficient. I don't spend an entire afternoon getting my hair done. I walk out looking great. If you're considering trying Starr House, you should definitely give them a try.

5
★★★★★

Great cuts. Great color. But what makes Starr unique is the friendly, professional staff. I'm greeted by a friendly (read: not bitchy) receptionist. I'm not ignored, or treated to eye-rolls by some heavily made-up teenager like so many salons I've been to. This place is run by grownups. My appointment starts right on time. Andrea (colorist) and Chris (cutter) actually SPEAK to me about what I want before we start. No one gives me the hard sell about hair products. They're efficient. I don't spend an entire afternoon getting my hair done. I walk out looking great. If you're considering trying Starr House, you should definitely give them a try.

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I saw Andrea for highlights (the color was pretty nice, but nothing exceptional) and the next morning I woke up to find my new hair had dyed my pillowcase purple! I don't know what that means, but for the price and the reputation of this salon I found it disappointing and unprofessional. However, on the bright side, I also saw Chris for a cut, which was fantastic, and Karen (at the front desk) was very helpful and friendly.

1
★★★☆☆

I saw Andrea for highlights (the color was pretty nice, but nothing exceptional) and the next morning I woke up to find my new hair had dyed my pillowcase purple! I don't know what that means, but for the price and the reputation of this salon I found it disappointing and unprofessional. However, on the bright side, I also saw Chris for a cut, which was fantastic, and Karen (at the front desk) was very helpful and friendly.

Pros: Good haircut, friendly phone service, easy parking

Cons: Color not worth the high cost

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I am very pleased to see that StarrHouse has made the "Best of Pasadena" list, again! I've been going there for 2 years and have never been dissappointed by my Chris or Andrea. My hair is very thick and straight and course and used to be unmanageable except for ponytails, but Chris gives me wavy hair with only a blowdryer! I want to keep him in a little drawer in my vanity to do it every day. Very Sincere Congratulations!

2
★★★★★

I am very pleased to see that StarrHouse has made the "Best of Pasadena" list, again! I've been going there for 2 years and have never been dissappointed by my Chris or Andrea. My hair is very thick and straight and course and used to be unmanageable except for ponytails, but Chris gives me wavy hair with only a blowdryer! I want to keep him in a little drawer in my vanity to do it every day. Very Sincere Congratulations!

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I seriously think the employees write these reviews - or the owners pay college students to do it. Andrea did my color and it was not even close to what I wanted. I was assured that I would get a soft natural blonde (I am naturally dishwater blonde) so not such a stretch. I walked out of there with a greenish hue to my hair. When I complained, she had the nerve to tell me I just wasn't used to it. Chris should be re-named Edward Scissor Hands. My layers are uneven and choppy. He took much more length off than I wanted. I had to go somewhere else to get my hair fixed. The colorist there said he'd never seen such a botched job - cut and color. UGGGGHHH!! I'm amazed this place is still open.

0
★☆☆☆☆

I seriously think the employees write these reviews - or the owners pay college students to do it. Andrea did my color and it was not even close to what I wanted. I was assured that I would get a soft natural blonde (I am naturally dishwater blonde) so not such a stretch. I walked out of there with a greenish hue to my hair. When I complained, she had the nerve to tell me I just wasn't used to it. Chris should be re-named Edward Scissor Hands. My layers are uneven and choppy. He took much more length off than I wanted. I had to go somewhere else to get my hair fixed. The colorist there said he'd never seen such a botched job - cut and color. UGGGGHHH!! I'm amazed this place is still open.

Pros: NONE

Cons: ALL

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ive lived in san marino my entire life now my husband and i live here and ive been going to beverly hills for my hair cuts for years! i heard about chris about a year ago and have sent all my friends to check him out. not to my surprise hes given ALL my friends the best hair cuts, better than $300 cuts that they've been getting on the west side, which is what he used to charge. we are all lucky to have him out here in san marino.hes definitely the new celebrity here in san marino! thank you chris for moving out here! dont ever leave!

5
★★★★★

ive lived in san marino my entire life now my husband and i live here and ive been going to beverly hills for my hair cuts for years! i heard about chris about a year ago and have sent all my friends to check him out. not to my surprise hes given ALL my friends the best hair cuts, better than $300 cuts that they've been getting on the west side, which is what he used to charge. we are all lucky to have him out here in san marino.hes definitely the new celebrity here in san marino! thank you chris for moving out here! dont ever leave!

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I bought a gift cert at a local aution and was pleasantly surprized when I turned up at this up beat salon in San Marino. They were all so nice, from my greeting by the lady at the desk who had me fill out a detailed consultation form, the assistant, then Andrea and Chris who did a remarkable job on my color and cut. I left with a spring in my step and some referral cards for my friends who are now desperate to go. Thanks guys. And the firemen got the proceeds from the auction too!

2
★★★★★

I bought a gift cert at a local aution and was pleasantly surprized when I turned up at this up beat salon in San Marino. They were all so nice, from my greeting by the lady at the desk who had me fill out a detailed consultation form, the assistant, then Andrea and Chris who did a remarkable job on my color and cut. I left with a spring in my step and some referral cards for my friends who are now desperate to go. Thanks guys. And the firemen got the proceeds from the auction too!

Pros: It was fun for a hair salon!

Cons: none

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andrea is rude and thinks that she is too good for certain custimers by implying that she was a little more expensive and handed me to another stylist! never going back again .... i think this place is overated

0
★☆☆☆☆

andrea is rude and thinks that she is too good for certain custimers by implying that she was a little more expensive and handed me to another stylist! never going back again .... i think this place is overated

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Connie. Connie. Connie. What more is there to say? Well plenty if you ask me! I was recently introduced to Connie by a coworker that has had fabulous hair the entire time I have known her. I got an appointment with ease the same week that I called and booked a haircut and highlights. Not only did Connie take my color from average to WOW! she put me on a hair weight loss program with her talented razor cutting. My hair is no longer the bulky mass it used to be and has caramel and butterscotch tones without being brassy! She is genuine and down to earth. And to paraphrase LZ a "whole lotta love". I am your forever in your gratitude Hair Goddess!

2
★★★★★

Connie. Connie. Connie. What more is there to say? Well plenty if you ask me! I was recently introduced to Connie by a coworker that has had fabulous hair the entire time I have known her. I got an appointment with ease the same week that I called and booked a haircut and highlights. Not only did Connie take my color from average to WOW! she put me on a hair weight loss program with her talented razor cutting. My hair is no longer the bulky mass it used to be and has caramel and butterscotch tones without being brassy! She is genuine and down to earth. And to paraphrase LZ a "whole lotta love". I am your forever in your gratitude Hair Goddess!

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I called to get a hair-cut and I was so lucky to have Connie cut my hair. I have never looked better and she was so nice. Connie really listened to me and gave me great suggestions. Ask for Connie she's great!

2
★★★★★

I called to get a hair-cut and I was so lucky to have Connie cut my hair. I have never looked better and she was so nice. Connie really listened to me and gave me great suggestions. Ask for Connie she's great!

Pros: Everyone at the salon is really nice.

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I have been going to the star house even before it became the starr house. I have always gone there because Cristina was there. The first time i had gone there and she did my hair I never went anywhere else. i have recently moved to san diego and i still make appointments with cristina. i will not go anywhere else to get my hair done. She always listens to my concerns about my hair and helps me with any issues i have with my hair. there is always a product that she recommends to me if she thinks it will help me. And every product that she has ever recommended has worked beautifully with my hair. she is my hair savior. I would strongly recommend that you go to cristina because she knows hair....

2
★★★★★

I have been going to the star house even before it became the starr house. I have always gone there because Cristina was there. The first time i had gone there and she did my hair I never went anywhere else. i have recently moved to san diego and i still make appointments with cristina. i will not go anywhere else to get my hair done. She always listens to my concerns about my hair and helps me with any issues i have with my hair. there is always a product that she recommends to me if she thinks it will help me. And every product that she has ever recommended has worked beautifully with my hair. she is my hair savior. I would strongly recommend that you go to cristina because she knows hair....

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I look forward to every appointment made at the Starr House. I have been highly satisfied by the cuts that I get from Christina. I let her know what length I want and I consistently leave with the look I had envisioned. She is also great at recommending what might look better with your features. The service and ambiance is great!

2
★★★★★

I look forward to every appointment made at the Starr House. I have been highly satisfied by the cuts that I get from Christina. I let her know what length I want and I consistently leave with the look I had envisioned. She is also great at recommending what might look better with your features. The service and ambiance is great!

Pros: customer service

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I have been coming here for the last few years and I have never had a bad experience. I get my hair cut by Christina and she does a wonderful job each time. She takes her time to listen to exactly what you need and she brings it! The setting is very laid-back and comfy, while still maintaining its class. I highly recommend this place to anyone who wants to feel 100% sure that they will leave with exactly the look they want! :)

2
★★★★★

I have been coming here for the last few years and I have never had a bad experience. I get my hair cut by Christina and she does a wonderful job each time. She takes her time to listen to exactly what you need and she brings it! The setting is very laid-back and comfy, while still maintaining its class. I highly recommend this place to anyone who wants to feel 100% sure that they will leave with exactly the look they want! :)

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I've been going to Starr House since they became Starr House.. It's fun, bright, and I always get exceptional service!! Christina does my cut, color, and hilights! She's amazing and talented! I've never had a bad experience with her. She listens when I describe what I want and is always ready with suggestions or ideas for those times that I have absolutely no clue! While I process, I'm offered coffee and an array of magazines to chose from. Christina gives an amazing shampoo and a fabulous blowout... She doesn't rush you out of her chair. It's best to make sure that you have an appointment though so that you get that quality time. I always leave Christina feeling beautiful as well as relaxed...

2
★★★★★

I've been going to Starr House since they became Starr House.. It's fun, bright, and I always get exceptional service!! Christina does my cut, color, and hilights! She's amazing and talented! I've never had a bad experience with her. She listens when I describe what I want and is always ready with suggestions or ideas for those times that I have absolutely no clue! While I process, I'm offered coffee and an array of magazines to chose from. Christina gives an amazing shampoo and a fabulous blowout... She doesn't rush you out of her chair. It's best to make sure that you have an appointment though so that you get that quality time. I always leave Christina feeling beautiful as well as relaxed...

Pros: Great location, two parking lots as well as street parking available

More about Starr House

Starr House, Styling, coloring, cutting, waxing, manicure, pedicure

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