Petco

★★☆☆☆
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  • 375 3rd St

    San Rafael, CA 94901

    Map & Directions
  • 415-457-5262

Pets & Animals

Pets & Animals
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2.0 4
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I have to agree with the other revue about Petco, San Rafael's ""head"" Trainer. She seems extremely overworked! Or just doesn't like her job!\n\nThe main issue I had with her was her lack of memory. But, what made it worst was her complete meanness when she was gently reminded. I have memory loss at times too, but I will NEVER blame the other for it! She could be ""sickly"" sweet one second and down right mean the next. \n\n I did stick with 3 full classes Trained by her over 3 Months, because at times she is a GREAT Dog Trainer. \n\nI was even starting ""Privet Lessons"" with her her. Then one day I showed up on the scheduled day and time, and she denied that we were ever going to meet. She was very rude and even left a long angry message on my answering service. It was very scary!\n\n I then realized that she will never change. I went to another Dog Trainer. I also, decided to take my ""Pet Supply"" business elsewhere as well. I can not support a business that supports this behavior!\n\nD.\n\n

0
★☆☆☆☆

I have to agree with the other revue about Petco, San Rafael's ""head"" Trainer. She seems extremely overworked! Or just doesn't like her job!\n\nThe main issue I had with her was her lack of memory. But, what made it worst was her complete meanness when she was gently reminded. I have memory loss at times too, but I will NEVER blame the other for it! She could be ""sickly"" sweet one second and down right mean the next. \n\n I did stick with 3 full classes Trained by her over 3 Months, because at times she is a GREAT Dog Trainer. \n\nI was even starting ""Privet Lessons"" with her her. Then one day I showed up on the scheduled day and time, and she denied that we were ever going to meet. She was very rude and even left a long angry message on my answering service. It was very scary!\n\n I then realized that she will never change. I went to another Dog Trainer. I also, decided to take my ""Pet Supply"" business elsewhere as well. I can not support a business that supports this behavior!\n\nD.\n\n

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Witnessed trainer Barbara Fuegner being extremely rude to customers on three separate visits occasions. She kisses up to people in her class, but is very rude to others including some of her fellow employees. A manager at another Petco said Barbara was even nasty to her. Suggest their other trainer, or going to Daralyn at the Petco in Novato.

0
★☆☆☆☆

Witnessed trainer Barbara Fuegner being extremely rude to customers on three separate visits occasions. She kisses up to people in her class, but is very rude to others including some of her fellow employees. A manager at another Petco said Barbara was even nasty to her. Suggest their other trainer, or going to Daralyn at the Petco in Novato.

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Great service and super friendly. Love going to this petco! They have a good selection of snacks, food, and toys. Not too pricey either.

2
★★★★★

Great service and super friendly. Love going to this petco! They have a good selection of snacks, food, and toys. Not too pricey either.

Pros: Great staff

Cons: can't think of one

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We took my dog here for a standard grooming.\r\nHe still had shampoo in his hair when we picked him up\r\nand they forgot to clip his nails!!!\r\nWe brought him back in for them to wash it out\r\nbut didn't have them clip the nails because the tech\r\nsmelled like skunk plant (you know what I mean)\r\n and I was afraid he might hurt my dog!

0
★☆☆☆☆

We took my dog here for a standard grooming.\r\nHe still had shampoo in his hair when we picked him up\r\nand they forgot to clip his nails!!!\r\nWe brought him back in for them to wash it out\r\nbut didn't have them clip the nails because the tech\r\nsmelled like skunk plant (you know what I mean)\r\n and I was afraid he might hurt my dog!

 

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