Big O Tires

★★★★☆
  • 3181 Harbor Blvd.

    Costa Mesa, CA 92626

    Map & Directions
  • 714-549-4022

Automotive

Automotive
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3.5 2
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I had a flat tire so I chose Big O since they are only a couple miles away from me. When I walked in I was greeted right away. The guy came out and looked at the tire on the car and I told him I wanted the flat tire fix. They took the car in and I walked down the street. They said they would call me on my cell phone when they were done and gave me an hour and a half wait time. I was back at the location in an hour and sat in the waiting area for about 15 more minutes before the guy acknowledged me there and said that the car had been done for a half an hour. He gave me the bill, which was quite reasonable and then mentioned them, had to rotate the tires (which I was expected). Yeah, Perfect...

PROS: they do good work
CONS: Probably upsell stuff you don't need

4
★★★★☆

I had a flat tire so I chose Big O since they are only a couple miles away from me. When I walked in I was greeted right away. The guy came out and looked at the tire on the car and I told him I wanted the flat tire fix. They took the car in and I walked down the street. They said they would call me on my cell phone when they were done and gave me an hour and a half wait time. I was back at the location in an hour and sat in the waiting area for about 15 more minutes before the guy acknowledged me there and said that the car had been done for a half an hour. He gave me the bill, which was quite reasonable and then mentioned them, had to rotate the tires (which I was expected). Yeah, Perfect...

PROS: they do good work
CONS: Probably upsell stuff you don't need

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I had a tire that was wearing weird on my car so I chose Big O since they are only a couple miles away from me. When I walked in I was greeted right away and I explained what I needed. The guy came out and looked at the tire on the car and I told him I wanted the least expensive tire. They took the car in and I walked down the street. They said they would call me on my cell phone when they were done and gave me an hour and a half wait time. I was back at the location in an hour and sat in the waiting area for about 15 more minutes before the guy acknowledged me there and said that the car had been done for a half an hour. He gave me the bill, which was quite high and then mentioned they had to rotate the tires (which I was expecting), but then said they had to put on the highest grade tire because that is "what they had in stock". Yeah, sure. So, $200 to change one tire.

PROS: they do good work
CONS: expensive, not great customer service, probably upsell stuff you don't need

3
★★★☆☆

I had a tire that was wearing weird on my car so I chose Big O since they are only a couple miles away from me. When I walked in I was greeted right away and I explained what I needed. The guy came out and looked at the tire on the car and I told him I wanted the least expensive tire. They took the car in and I walked down the street. They said they would call me on my cell phone when they were done and gave me an hour and a half wait time. I was back at the location in an hour and sat in the waiting area for about 15 more minutes before the guy acknowledged me there and said that the car had been done for a half an hour. He gave me the bill, which was quite high and then mentioned they had to rotate the tires (which I was expecting), but then said they had to put on the highest grade tire because that is "what they had in stock". Yeah, sure. So, $200 to change one tire.

PROS: they do good work
CONS: expensive, not great customer service, probably upsell stuff you don't need

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Message from Big O Tires

The Team You Trust -- Big O Tires is the largest independent new tire and auto services operation in North America. Big O offers their complete line of branded tires & car products for passenger, light truck & RV vehicles. -- Big O Tires, Michelin, Goodyear, BF Goodrich, Yokohama, Uniroyal, Cooper, Falken, Continental, Fulda, Shell, Pennzoil, Exide, American Racing Wheels, Falken Wheels, Hankook, Nankang, General Tire

More about Big O Tires

Tires, Auto Services, Alignments, Wheels, Brake Service, Shocks & Struts, Suspension & Front End Repair, Oil & Filter Changes, Batteries, Fluid Maintenance Services, lifts, wheel bearing and other undercar services.

 

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