Susi Auto Care

★★★★★
  • 1154 Del Monte Ave

    Monterey, CA 93940

    Map & Directions
  • 831-649-1129

About Susi Auto Care

Categories

Home Construction & Remodeling

Home Construction & Remodeling
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I feel like I have always received fair and quality work.

3
★★★★★

I feel like I have always received fair and quality work.

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I went in for brake pad replacement and they found that I needed to replace the rotors. I believe the previous place I got my brakes done might have screwed them up.

Had to come in for 2 separate visits due to ordering of the rotors. 2nd

3
★★★★★

I went in for brake pad replacement and they found that I needed to replace the rotors. I believe the previous place I got my brakes done might have screwed them up.

Had to come in for 2 separate visits due to ordering of the rotors. 2nd

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Everyone at Susi's was extremely friendly, knowledgeable and informative. Any questions were answered promptly and in depth. Our repair was costly but done at a very fair price. Every effort was made to keep the price down while still

3
★★★★★

Everyone at Susi's was extremely friendly, knowledgeable and informative. Any questions were answered promptly and in depth. Our repair was costly but done at a very fair price. Every effort was made to keep the price down while still

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Convenient, quality work, honest and friendly.

3
★★★★★

Convenient, quality work, honest and friendly.

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Susi is honest and trustworthy. They treated me with respect and explained exactly what they were doing.

3
★★★★★

Susi is honest and trustworthy. They treated me with respect and explained exactly what they were doing.

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They did a great job on my car and it is working great now .

3
★★★★★

They did a great job on my car and it is working great now .

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Wonderful and speedy service and outstanding customer service.

3
★★★★★

Wonderful and speedy service and outstanding customer service.

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I would tell them that Susi is a very hands on shop and that they want to know the quirks of every car they work on. Everyone is incredibly polite and will take the time to walk you through the process. I felt extremely comfortable leaving

3
★★★★★

I would tell them that Susi is a very hands on shop and that they want to know the quirks of every car they work on. Everyone is incredibly polite and will take the time to walk you through the process. I felt extremely comfortable leaving

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thorough work was done to find the problem and solve the issue and you have great customer service

3
★★★★★

thorough work was done to find the problem and solve the issue and you have great customer service

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Excellent quality and customer service. Could not ask for a better team to care for my vehicles.

3
★★★★★

Excellent quality and customer service. Could not ask for a better team to care for my vehicles.

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they are prompt, friendly and care about your auto

3
★★★★★

they are prompt, friendly and care about your auto

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try them out, they were very helpful.

3
★★★★★

try them out, they were very helpful.

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Exceptional and careful work. I usually do much of my own work and know my car well, but when I have a difficult problem, I always say, "If you want it done right, take it to Frank Susi!" Last time the mechanic was working on a powering

3
★★★★★

Exceptional and careful work. I usually do much of my own work and know my car well, but when I have a difficult problem, I always say, "If you want it done right, take it to Frank Susi!" Last time the mechanic was working on a powering

Pros: Frank is simply the best.

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Very knowledgeable, highly recommended!

3
★★★★★

Very knowledgeable, highly recommended!

Pros: Very knowledgeable,...

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They try and accommodate the customers needs thru frequent communication transactions.

3
★★★★★

They try and accommodate the customers needs thru frequent communication transactions.

Pros: accommodate the customers needs

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I would say that at Susi's I am always treated with respect and courtesy. Someone is always willing to provide a detailed but simple explanation of the problem and potential solution without treating me as if I'm incompetent. As a woman, I

3
★★★★★

I would say that at Susi's I am always treated with respect and courtesy. Someone is always willing to provide a detailed but simple explanation of the problem and potential solution without treating me as if I'm incompetent. As a woman, I

Pros: I am always treated with respect

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First rate and down to earth service from the manager down to the knowledgeable administrative assistant.

3
★★★★★

First rate and down to earth service from the manager down to the knowledgeable administrative assistant.

Pros: First rate service

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Susi Auto has always fixed my car problems, very curious, very knowledgeable, very timely.

3
★★★★★

Susi Auto has always fixed my car problems, very curious, very knowledgeable, very timely.

Pros: Always fixed my car problems

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quick and efficient...more explanation up front of the potential cost would have been nice.

3
★★★★★

quick and efficient...more explanation up front of the potential cost would have been nice.

Pros: quick and efficient

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Over the past fourteen years you have solved five electrical problems that dealers couldn't solve (even when the car was under warranty.) You even solved the electrical problem that was a design problem with my Buick. You have never failed to fix the problem and your price has always been fair and LESS than the dealer's.

5
★★★★★

Over the past fourteen years you have solved five electrical problems that dealers couldn't solve (even when the car was under warranty.) You even solved the electrical problem that was a design problem with my Buick. You have never failed to fix the problem and your price has always been fair and LESS than the dealer's.

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Over the past fourteen years you have solved five electrical problems that dealers couldn't solve (even when the car was under warranty.) You even solved the electrical problem that was a design problem with my Buick. You have never failed

3
★★★★★

Over the past fourteen years you have solved five electrical problems that dealers couldn't solve (even when the car was under warranty.) You even solved the electrical problem that was a design problem with my Buick. You have never failed

Pros: Your price has always been fair

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I would tell anyone that Susi Auto did an excellent job on providing service for my Prius. The people at Susi Auto are very friendly, honest, and customer service oriented. I am looking forward to doing business with Susi Auto in the future. Thank you Mr. Susi and your technicians for a job well done!

5
★★★★★

I would tell anyone that Susi Auto did an excellent job on providing service for my Prius. The people at Susi Auto are very friendly, honest, and customer service oriented. I am looking forward to doing business with Susi Auto in the future. Thank you Mr. Susi and your technicians for a job well done!

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I would tell anyone that Susi Auto did an excellent job on providing service for my Prius. The people at Susi Auto are very friendly, honest, and customer service oriented. I am looking forward to doing business with Susi Auto in the

3
★★★★★

I would tell anyone that Susi Auto did an excellent job on providing service for my Prius. The people at Susi Auto are very friendly, honest, and customer service oriented. I am looking forward to doing business with Susi Auto in the

Pros: Job well done

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I would go back without hesitation. Susi would be my first choice.

3
★★★★★

I would go back without hesitation. Susi would be my first choice.

Pros: Susi would be my first choice

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Excellent service, fair, patient. Ability to speak directly with service technician. My '95 Mazda Miata had been through three mechanics. Only Susi found the problem that had persisted for years.

5
★★★★★

Excellent service, fair, patient. Ability to speak directly with service technician. My '95 Mazda Miata had been through three mechanics. Only Susi found the problem that had persisted for years.

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Excellent service, fair, patient. Ability to speak directly with service technician. My '95 Mazda Miata had been through three mechanics. Only Susi found the problem that had persisted for years.

3
★★★★★

Excellent service, fair, patient. Ability to speak directly with service technician. My '95 Mazda Miata had been through three mechanics. Only Susi found the problem that had persisted for years.

Pros: Only Susi found the problem

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good service, positive attitudes

3
★★★★★

good service, positive attitudes

Pros: positive attitudes

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It was a first visit. I sensed a high degree of pride in workmanship and there was a commitment to educating the customer.

3
★★★★★

It was a first visit. I sensed a high degree of pride in workmanship and there was a commitment to educating the customer.

Pros: Commitment to educating the customer

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Service on my Toyota was high quality, labor and parts cost may be a bit high I would do research to find out.

3
★★★★★

Service on my Toyota was high quality, labor and parts cost may be a bit high I would do research to find out.

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... and very honest!!

3
★★★★★

... and very honest!!

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Knowledgeable, friendly, helpful. They told me specifically and in linear terms what they were doing and how repairs could be made.

3
★★★★★

Knowledgeable, friendly, helpful. They told me specifically and in linear terms what they were doing and how repairs could be made.

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If you want a fair shake and personal service, unlike what you'd receive at a dealership, use these guys.

3
★★★★★

If you want a fair shake and personal service, unlike what you'd receive at a dealership, use these guys.

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It was very honest and reliable! Great service!\r
\r
Hanna is the 24th of 24 customers who took the AutoVitals Survey and were 'VERY SATISFIED'.

3
★★★★★

It was very honest and reliable! Great service!\r
\r
Hanna is the 24th of 24 customers who took the AutoVitals Survey and were 'VERY SATISFIED'.

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Good fast work. Very friendly!

3
★★★★★

Good fast work. Very friendly!

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I was very satisfied with the customer service and the ability to diagnose the problem quickly. A young women named Sarah took care of my appointment needs and I was very impressed with her friendliness, honesty and positive attitude

3
★★★★★

I was very satisfied with the customer service and the ability to diagnose the problem quickly. A young women named Sarah took care of my appointment needs and I was very impressed with her friendliness, honesty and positive attitude

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It is a trust worthy professional place! highly recommended!

3
★★★★★

It is a trust worthy professional place! highly recommended!

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Great technical and sound service with exceptional communication about the auto repair.

3
★★★★★

Great technical and sound service with exceptional communication about the auto repair.

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thorough and a very positive attitude about fixing my car to the best of their ability. Also very informative and friendly.

3
★★★★★

thorough and a very positive attitude about fixing my car to the best of their ability. Also very informative and friendly.

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work is top quality, customer service very good\r
\r
Norm is the 12th of 12 customers who took the AutoVitals Survey and were 'VERY SATISFIED'.

3
★★★★★

work is top quality, customer service very good\r
\r
Norm is the 12th of 12 customers who took the AutoVitals Survey and were 'VERY SATISFIED'.

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Great shop. Honest people who always do the job correctly. All my cars are serviced by Susi auto.

3
★★★★★

Great shop. Honest people who always do the job correctly. All my cars are serviced by Susi auto.

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Unusually, that besides their speciality they provide great service and repair, too.

3
★★★★★

Unusually, that besides their speciality they provide great service and repair, too.

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I found the team of people working there very knowledgable, friendly, and caring. They go the extra mile.

3
★★★★★

I found the team of people working there very knowledgable, friendly, and caring. They go the extra mile.

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I felt safe having you work on my car.

2
★★★★★

I felt safe having you work on my car.

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Quality of work was fine and Bob was great.

2
★★★★★

Quality of work was fine and Bob was great.

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Frank and Robert were honest, reasonable, and very helpful. I have already recommended them to a few of my friends.

2
★★★★★

Frank and Robert were honest, reasonable, and very helpful. I have already recommended them to a few of my friends.

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excellent

2
★★★★★

excellent

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These are some of the best technitians around! I had an electrical problem and was referred by two other shops to Frank. Excellent work!

2
★★★★★

These are some of the best technitians around! I had an electrical problem and was referred by two other shops to Frank. Excellent work!

More about Susi Auto Care

Auto Repair, Transmission Repair, Oil Change Service, Brake Repair, Air Conditioning Repair Service, transmission tune up tuneup auto repair, GMC Jeep Chrysler Cadillac Chevrolet, Auto Repair, Ford; Dodge; Chrysler;Buick; GM; GMC; Cadillac; Jeep; Lincoln;

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