20-20 Optical

★☆☆☆☆
  • 1127 4th St

    San Rafael, CA 94901

    Map & Directions
  • 415-453-2020

About 20-20 Optical

Hours
Mon - Fri, 10 am - 6 pm; Sat, 10 am - 5 pm

Shopping

Shopping
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I could not believe the horrible, rude way in which I was treated in this store, by the owner. Their inventory is pretty good (stock you would find in a more urban glasses shop), and I couldn't help but stick around because I wanted to see the glasses, but I was treated in a way I have never been treated before. I was only allowed to look at 1 pair of glasses at a time, after which David (the owner) would take them back from me, lock them up (whether I liked them or not- even though it's a more usual custom to keep out the pairs you like for comparison), and then leave until he had more time to come back and show me another pair. All in all the process took almost an hour and i only got to try on about 5 pairs of glasses, two of which I would have liked to buy if i was treated like a normal customer and not like a adolescent off the street to cause trouble (I'm 30 years old by the way).

1
★☆☆☆☆

I could not believe the horrible, rude way in which I was treated in this store, by the owner. Their inventory is pretty good (stock you would find in a more urban glasses shop), and I couldn't help but stick around because I wanted to see the glasses, but I was treated in a way I have never been treated before. I was only allowed to look at 1 pair of glasses at a time, after which David (the owner) would take them back from me, lock them up (whether I liked them or not- even though it's a more usual custom to keep out the pairs you like for comparison), and then leave until he had more time to come back and show me another pair. All in all the process took almost an hour and i only got to try on about 5 pairs of glasses, two of which I would have liked to buy if i was treated like a normal customer and not like a adolescent off the street to cause trouble (I'm 30 years old by the way).

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