Gilda's Bridal Touch

★★★★☆
  • 1305 Cleveland Ave Ste H

    Santa Rosa, CA 95401

    Map & Directions
  • 707-566-0425

About Gilda's Bridal Touch

Categories

Shopping

Shopping
More choices in Santa Rosa:
Resultset_next

Brides N Maids

621 College Ave Santa Rosa, CA

Resultset_next

Starlet Bridal & Prom

718 Village Ct Santa Rosa, CA

4.0 4
Hi! Sign in to let us know how Gilda's Bridal Touch was?
Write a Review
.

PLEASE STAY AWAY FROM THIS BUSINESS IF YOU WANT A JOYOUS WEDDING DAY!!!!!!!!!!!
I ordered my gown well in advance only to receive it a few days to my wedding. Worst of all the size said 6, but my professional seamstress in business for over 25 years confirmed showing me proof that the dress was altered to be a size 6, it was actually several sizes bigger. After spending hundreds of dollars on alterations, and complaining to Gilda's Bridal Touch, I received a message on my phone with the nerve to say" everything happens for a reason". Its's been almost 2 months since and I have had no calls returned. To think that the reason I felt I trusted the store was because I saw something about Jesus on their web page, thinking WOW these people must be God fearing.
Well you will not get away with waht you have done, even if I have to involve my attorney, I will. You can not take people's dreams and hopes and smash them and then to add insult to injury trample them under your feet by not owning up and coming up with a resolution for the problem.
I paid full price for a gown that was well out of season(2006) only to be given a wedding gown that looked like a sack!
I can see through other reviews that you have made a practise of this.
TO EVERY BRIDE TO BE OUT THERE!!!!! BEWARE!!!!!!

1
★☆☆☆☆

PLEASE STAY AWAY FROM THIS BUSINESS IF YOU WANT A JOYOUS WEDDING DAY!!!!!!!!!!!
I ordered my gown well in advance only to receive it a few days to my wedding. Worst of all the size said 6, but my professional seamstress in business for over 25 years confirmed showing me proof that the dress was altered to be a size 6, it was actually several sizes bigger. After spending hundreds of dollars on alterations, and complaining to Gilda's Bridal Touch, I received a message on my phone with the nerve to say" everything happens for a reason". Its's been almost 2 months since and I have had no calls returned. To think that the reason I felt I trusted the store was because I saw something about Jesus on their web page, thinking WOW these people must be God fearing.
Well you will not get away with waht you have done, even if I have to involve my attorney, I will. You can not take people's dreams and hopes and smash them and then to add insult to injury trample them under your feet by not owning up and coming up with a resolution for the problem.
I paid full price for a gown that was well out of season(2006) only to be given a wedding gown that looked like a sack!
I can see through other reviews that you have made a practise of this.
TO EVERY BRIDE TO BE OUT THERE!!!!! BEWARE!!!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My family and I came to this store without any knowledge how to find a bridal gown. Wow, this first store made us feel so welcomed and Gilda showed me the various options that I could wear. My wedding is still for another year but I fell in love with the gown Gilda showed me and so we purchased everything on that day- from wedding gown, veil, etc. There was no pressure from her but it was all fun and happy time. I am from Colorado and will still tell everyone there that Gilda's Bridal is the place to go!

2
★★★★★

My family and I came to this store without any knowledge how to find a bridal gown. Wow, this first store made us feel so welcomed and Gilda showed me the various options that I could wear. My wedding is still for another year but I fell in love with the gown Gilda showed me and so we purchased everything on that day- from wedding gown, veil, etc. There was no pressure from her but it was all fun and happy time. I am from Colorado and will still tell everyone there that Gilda's Bridal is the place to go!

.

After a long search for a bridal gown, I finally decided to buy at Gilda's for the main reason that they were truly professionals and sincere in helping me find the best gown of my body type! There was no pressure from any of the personnel but on the other hand, Gilda herself will show you various choices which ended up to be the best. She was very patient with me, showed enthusiasm in helping me and had truly a very pleasing personality that you will love to work with! Wish all other bridal stores have the same attitude with their customers because this is what counts most. It is not the money or the price that motivated her to help me but definitely her goal was finding the best gown for me! Later, she showed me complimentary bridesmaids dresses and all of my girls were jumping with joy and we all left the store with such a very memorable experience- which we never experienced from other bridal salons.

5
★★★★★

After a long search for a bridal gown, I finally decided to buy at Gilda's for the main reason that they were truly professionals and sincere in helping me find the best gown of my body type! There was no pressure from any of the personnel but on the other hand, Gilda herself will show you various choices which ended up to be the best. She was very patient with me, showed enthusiasm in helping me and had truly a very pleasing personality that you will love to work with! Wish all other bridal stores have the same attitude with their customers because this is what counts most. It is not the money or the price that motivated her to help me but definitely her goal was finding the best gown for me! Later, she showed me complimentary bridesmaids dresses and all of my girls were jumping with joy and we all left the store with such a very memorable experience- which we never experienced from other bridal salons.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I went shopping here for my wedding dress and I loved the experience. I really wanted to order my dress through Gilda, but they don't carry the dress I wanted. I felt like the staff was so helpful without being overbearing or pushy (like the staff at Galleria Bridal.) They were also very skilled at helping me figure out what I wanted and picking out dresses that would flatter my figure.

I highly recommend Gilda's for wedding dress shopping in the Santa Rosa area (and avoid Galleria.)

5
★★★★★

I went shopping here for my wedding dress and I loved the experience. I really wanted to order my dress through Gilda, but they don't carry the dress I wanted. I felt like the staff was so helpful without being overbearing or pushy (like the staff at Galleria Bridal.) They were also very skilled at helping me figure out what I wanted and picking out dresses that would flatter my figure.

I highly recommend Gilda's for wedding dress shopping in the Santa Rosa area (and avoid Galleria.)

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

 

Wait, you're the expert.

If you've been to or used Gilda's Bridal Touch, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review