Power Toyota Buena Park

★☆☆☆☆
  • 640 S Beach Blvd

    Anaheim, CA 92804

    Map & Directions
  • 714-522-6144

About Power Toyota Buena Park

Categories
  • Auto Dealers
  • Used Car Dealers

Automotive

Automotive
More choices in Anaheim:
Resultset_next

Weir Canyon Acura

8375 E La Palma Ave Anaheim, CA

Resultset_next

Mills Auto Sales

1600 W Lincoln Ave Anaheim, CA

1.25 8
Hi! Sign in to let us know how Power Toyota Buena Park was?
Write a Review
.

I concur with the negative reviews. The salesperson AND the sales manager(!) boldly lied to me and my son. We went there on a Friday, agreed with them on a sale price for a particular used car, and were told that they would hold the car, complete final inspections and detailing on the car, and we could come in on Monday and pick it up. They went on at great length about the careful work they would do to prepare the car for us, and shook our hand and said "Congratulations on your new car." On Monday they told us the car had been sold over the weekend. I now believe they fully intended to try to sell it for more money over the weekend, and that their word and their handshake were as dishonest as could possibly be. I recommend that nobody ever do business there!!

1
★☆☆☆☆

I concur with the negative reviews. The salesperson AND the sales manager(!) boldly lied to me and my son. We went there on a Friday, agreed with them on a sale price for a particular used car, and were told that they would hold the car, complete final inspections and detailing on the car, and we could come in on Monday and pick it up. They went on at great length about the careful work they would do to prepare the car for us, and shook our hand and said "Congratulations on your new car." On Monday they told us the car had been sold over the weekend. I now believe they fully intended to try to sell it for more money over the weekend, and that their word and their handshake were as dishonest as could possibly be. I recommend that nobody ever do business there!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Based on my personal experience the sales, service and financial department are dishonest and misleading. Do yourself a favor and stay away from this place.

1
★☆☆☆☆

Based on my personal experience the sales, service and financial department are dishonest and misleading. Do yourself a favor and stay away from this place.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I went to the Toyota dealership having a pretty good idea of what I wanted. A salesman came and greeted my friend and I. They had exactly the car I wanted, the right color, a manual, low mileage with all the features I enjoy and none of the others that might have just driven the price up, though true the price was a little higher than I would have preferred, but I figured I could negotiate some. I had explained that I was a soldier just back from training and was waiting for my bonus check before I was going to buy, so we had told him up front that I would not be buying today. But then after we got back from the test drive and I asked for an offer, he insisted on my filling out the credit check form. I told him I did not want my credit checked yet again, not until I was actually ready to buy, especially since I have worked hard to get my credit back to where it is and am trying to get a loan through a credit union. He became frustrated and accused me of not being a serious buyer and of wasting his time. He told me that he was here to sell cars, not to argue with customers. I responded that I had not come to fight either - and we walked out the door.
I have had a couple bad experiences shopping for cars, but this place took the cake. I don't know about any of the other salesmen at this location, and I forget the man's name, but he seemed to be eastern european or some such by accent and appearance.
Given the other reviews here, it sounds like this is a good place to NEVER buy from.

1
★☆☆☆☆

I went to the Toyota dealership having a pretty good idea of what I wanted. A salesman came and greeted my friend and I. They had exactly the car I wanted, the right color, a manual, low mileage with all the features I enjoy and none of the others that might have just driven the price up, though true the price was a little higher than I would have preferred, but I figured I could negotiate some. I had explained that I was a soldier just back from training and was waiting for my bonus check before I was going to buy, so we had told him up front that I would not be buying today. But then after we got back from the test drive and I asked for an offer, he insisted on my filling out the credit check form. I told him I did not want my credit checked yet again, not until I was actually ready to buy, especially since I have worked hard to get my credit back to where it is and am trying to get a loan through a credit union. He became frustrated and accused me of not being a serious buyer and of wasting his time. He told me that he was here to sell cars, not to argue with customers. I responded that I had not come to fight either - and we walked out the door.
I have had a couple bad experiences shopping for cars, but this place took the cake. I don't know about any of the other salesmen at this location, and I forget the man's name, but he seemed to be eastern european or some such by accent and appearance.
Given the other reviews here, it sounds like this is a good place to NEVER buy from.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I always pass by Power Toyota of Buena Park on the way to work, and naturally when it came time to Trade the old 02 Sienna in I stopped by, the deals weren't half bad and they seemed like decent people, I opted to buy the car I wanted in 3 installments in order to give me some time to gather the funds required, and I needed the car for work, from the minute we started negotiations they had an attitude as if I was stealing from them, and a very condescending tone and arrogance about themselves as if I am asking to much of a price break, in this economy they should be happy to be even having me as a customer, after it was all said and done I got my new Sienna, When the first month's bill came oh boy did they get me, they told their would be no charge no and no interest to the amount just a 3 month payoff, they kept reassuring me as I was signing the documents, I stopped buy, they told me I signed for financing and that it was in the contract, and when I gave toyota financial a call they said their was no charge to pay it off early but, their is interest, I have bought 2 similar cars in the past with this same method, no charge no interest, so it was a real shock. The interest amount was a pretty figure and I will avoid visit that dealership the next time around. Beware of Toyota of Buena Park, and if you have to go, then make sure they sign off on everything they say, or just bring a tape recorder and leave it on the desk during the negotiations. Better yet just save your time and just avoid it altogether.

1
★☆☆☆☆

I always pass by Power Toyota of Buena Park on the way to work, and naturally when it came time to Trade the old 02 Sienna in I stopped by, the deals weren't half bad and they seemed like decent people, I opted to buy the car I wanted in 3 installments in order to give me some time to gather the funds required, and I needed the car for work, from the minute we started negotiations they had an attitude as if I was stealing from them, and a very condescending tone and arrogance about themselves as if I am asking to much of a price break, in this economy they should be happy to be even having me as a customer, after it was all said and done I got my new Sienna, When the first month's bill came oh boy did they get me, they told their would be no charge no and no interest to the amount just a 3 month payoff, they kept reassuring me as I was signing the documents, I stopped buy, they told me I signed for financing and that it was in the contract, and when I gave toyota financial a call they said their was no charge to pay it off early but, their is interest, I have bought 2 similar cars in the past with this same method, no charge no interest, so it was a real shock. The interest amount was a pretty figure and I will avoid visit that dealership the next time around. Beware of Toyota of Buena Park, and if you have to go, then make sure they sign off on everything they say, or just bring a tape recorder and leave it on the desk during the negotiations. Better yet just save your time and just avoid it altogether.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I drove 100 miles from my home in the high desert to take advantage of Power's ad for Camry LE's advertised at $17,988. The ad broke on July 4th. I arrived at the Cerritos dealership at 7:00 AM only to be told that all 10 vehicles had been sold on July 3rd -- the day before the ad broke. They managed to keep me there for another 3 hours with promises that they would make a deal at a price very close to the one advertised. 3 salesmen and 3 sales mangers later, it was clear that I was not going to get anywhere close to the advertised price.

I drove to Power's Buena Park dealership where a very polite Otto Alba took me on a test drive of one of the advertised LEs. He wrote up the contract at the advertised price and returned with an arrogant, rude Sales Manager who told me I had to purchase 3 dealer ad-ons (Alarm, vehicle tracking system, and blue-tooth) at $800-$900 each. When I told the Sales Manager I was not interested in the ad-ons he told me that Power of Buena Park would not sell any car without the alarm and that blu-tooth was the law. He then told me I must pick 2 of the 3, insinuating that he was giving me a break. I again let him know I was only interested in purchasing the car "as advertised". I sat with salesman Otto Alba for another 45 minutes until the sales manager called him aside. Otto returned and told me the car was sold and Power of Buena Park had no more Cars at the advertised price.

Power's ads are clearly a trick to dupe people into visiting their dealerships.

1
★☆☆☆☆

I drove 100 miles from my home in the high desert to take advantage of Power's ad for Camry LE's advertised at $17,988. The ad broke on July 4th. I arrived at the Cerritos dealership at 7:00 AM only to be told that all 10 vehicles had been sold on July 3rd -- the day before the ad broke. They managed to keep me there for another 3 hours with promises that they would make a deal at a price very close to the one advertised. 3 salesmen and 3 sales mangers later, it was clear that I was not going to get anywhere close to the advertised price.

I drove to Power's Buena Park dealership where a very polite Otto Alba took me on a test drive of one of the advertised LEs. He wrote up the contract at the advertised price and returned with an arrogant, rude Sales Manager who told me I had to purchase 3 dealer ad-ons (Alarm, vehicle tracking system, and blue-tooth) at $800-$900 each. When I told the Sales Manager I was not interested in the ad-ons he told me that Power of Buena Park would not sell any car without the alarm and that blu-tooth was the law. He then told me I must pick 2 of the 3, insinuating that he was giving me a break. I again let him know I was only interested in purchasing the car "as advertised". I sat with salesman Otto Alba for another 45 minutes until the sales manager called him aside. Otto returned and told me the car was sold and Power of Buena Park had no more Cars at the advertised price.

Power's ads are clearly a trick to dupe people into visiting their dealerships.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

On June 6th '08 I was doing research over the internet on Certified used Toyota Corollas for around $11,500. I asked for a price quote via email but Loreena Navarro telephoned me within an hour or two. She told me that she had a Certified Corolla for $11,500. She sent me a photo and info on the car and I told her that I'd be in that weekend to test-drive the car. On the 8th I went into the Dealership and test drove the car. I filled out the papers to make the purchase. At one point Loreena went in the back with my papers and then came back out to inform me that the car wasn't Certified after all and that I'd have to pay $1000 more if I wanted it Certified. Over the next 2 hours while I sat there, I was approached and pressured by Loreena and another salesperson (I don't know his name) to pay the extra $1000. At first Loreena was visibly upset that I wasn't going to pay the extra $1000 but eventually they agreed to sell me the car at the original price including having it Certified (making me feel that I was lucky and slightly guilty). I was told that someone would call me by the 9th or 10th to make an appointment. Nobody called me so I eventually called them. I spoke with Steve Kang and he told me that the car was, in fact, Certified already. I was annoyed that I was kept at the dealership for 5 hours on Sunday when I should have been in and out but I was glad that the car was Certified. The next day I informed Loreena that Steve said the car was indeed Certified. She wrote back saying, "Steve doesn't know about this car. You still need to have it Certified." I forwarded this email to Steve and he said that he would straighten Loreena out on the situation and that he would send my Certification in the mail (which he did). In the meantime, Loreena was supposed to send me the spare key to my car in the mail because she couldn't find it at the time of purchase. Three weeks after the purchase I still hadn't received the key so I emailed Loreena about it. I asked it the key had been sent yet and she replied, "I couldn't find it. Call Mike Harwell to make an appointment to have one made at not extra cost." I emailed her back saying that she had wasted enough of my time and I wasn't going to spend money on gas to go back to Buena Park. I told her that she needed to send someone to my house to have the key made. She ignored that email and that's the end of that.

1
★☆☆☆☆

On June 6th '08 I was doing research over the internet on Certified used Toyota Corollas for around $11,500. I asked for a price quote via email but Loreena Navarro telephoned me within an hour or two. She told me that she had a Certified Corolla for $11,500. She sent me a photo and info on the car and I told her that I'd be in that weekend to test-drive the car. On the 8th I went into the Dealership and test drove the car. I filled out the papers to make the purchase. At one point Loreena went in the back with my papers and then came back out to inform me that the car wasn't Certified after all and that I'd have to pay $1000 more if I wanted it Certified. Over the next 2 hours while I sat there, I was approached and pressured by Loreena and another salesperson (I don't know his name) to pay the extra $1000. At first Loreena was visibly upset that I wasn't going to pay the extra $1000 but eventually they agreed to sell me the car at the original price including having it Certified (making me feel that I was lucky and slightly guilty). I was told that someone would call me by the 9th or 10th to make an appointment. Nobody called me so I eventually called them. I spoke with Steve Kang and he told me that the car was, in fact, Certified already. I was annoyed that I was kept at the dealership for 5 hours on Sunday when I should have been in and out but I was glad that the car was Certified. The next day I informed Loreena that Steve said the car was indeed Certified. She wrote back saying, "Steve doesn't know about this car. You still need to have it Certified." I forwarded this email to Steve and he said that he would straighten Loreena out on the situation and that he would send my Certification in the mail (which he did). In the meantime, Loreena was supposed to send me the spare key to my car in the mail because she couldn't find it at the time of purchase. Three weeks after the purchase I still hadn't received the key so I emailed Loreena about it. I asked it the key had been sent yet and she replied, "I couldn't find it. Call Mike Harwell to make an appointment to have one made at not extra cost." I emailed her back saying that she had wasted enough of my time and I wasn't going to spend money on gas to go back to Buena Park. I told her that she needed to send someone to my house to have the key made. She ignored that email and that's the end of that.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

David Dawood and Power Toyota Buena Park refused to honor a signed assurance from their dealership.

When I purchased a car in 2008 from Power Toyota Buena Park, the sales manager made the following guaranty in writing: "The tires are near new."

Less than a year later, when I took the car to a different Toyota dealer for an oil change, the service manager told me that the car had the original tires, which had more than 34,000 miles when I bought the car.

When I contacted general manager David Dawood at Power Toyota Buena Park, he refused to offer any compensation for the untrue signed assurance from their dealership. He also refused to fax me any service records to prove that any service was done when his dealership designated this car as a Certified Used Vehicle.

The Toyota Certified Used Vehicle program is worthless as long as there are dealers who will lie about a car's condition, just to make a sale.

BEWARE: Avoid David Dawood and Power Toyota Buena Park.

1
★☆☆☆☆

David Dawood and Power Toyota Buena Park refused to honor a signed assurance from their dealership.

When I purchased a car in 2008 from Power Toyota Buena Park, the sales manager made the following guaranty in writing: "The tires are near new."

Less than a year later, when I took the car to a different Toyota dealer for an oil change, the service manager told me that the car had the original tires, which had more than 34,000 miles when I bought the car.

When I contacted general manager David Dawood at Power Toyota Buena Park, he refused to offer any compensation for the untrue signed assurance from their dealership. He also refused to fax me any service records to prove that any service was done when his dealership designated this car as a Certified Used Vehicle.

The Toyota Certified Used Vehicle program is worthless as long as there are dealers who will lie about a car's condition, just to make a sale.

BEWARE: Avoid David Dawood and Power Toyota Buena Park.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

If you go to Power Toyota Buena Park, I would highly recommend requesting a Salesman by the name of Camara Starks. He is very honest and knowledgable. He is also good with following up with you after you make your puchase. Oh yea, he is very patient! Call him first!! He will give you a very good deal! Make an appointment with him.714-249-0753

PROS: Honest! Fast! Efficient!
CONS: None at all! Thank you Camara 714-249-0753

3
★★★☆☆

If you go to Power Toyota Buena Park, I would highly recommend requesting a Salesman by the name of Camara Starks. He is very honest and knowledgable. He is also good with following up with you after you make your puchase. Oh yea, he is very patient! Call him first!! He will give you a very good deal! Make an appointment with him.714-249-0753

PROS: Honest! Fast! Efficient!
CONS: None at all! Thank you Camara 714-249-0753

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Power Toyota Buena Park, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review