La Brea Chrysler Jeep

★★★★☆

About La Brea Chrysler Jeep

Hours
Mon 9am - 8pm, Tue 9am - 8pm, Wed 9am - 8pm, Thu 9am - 8pm, Fri 9am - 8pm, Sat 9am - 8pm, Sun 10am - 7pm

Automotive

Automotive
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3.5 2
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I recently moved to LA and I was nervous about taking my car to be serviced for the first time at a dealer I wasn't familiar with. However, this Chrysler Jeep dealer exceeded my expectations. They walked me through exactly what my car needed step-by-step and kept me completely informed about the price. Best of all I dropped my car off in the morning and they shuttled me to work despite the distance! They got the job done in one day, my car was ready to be picked up at the end of my work day, perfect! I was so pleased with how friendly and fast the service was. I really felt like they gave me personal, quality service. I will continue to use this dealer every time I need a tune-up. Highly recommended!!!!!

2
★★★★★

I recently moved to LA and I was nervous about taking my car to be serviced for the first time at a dealer I wasn't familiar with. However, this Chrysler Jeep dealer exceeded my expectations. They walked me through exactly what my car needed step-by-step and kept me completely informed about the price. Best of all I dropped my car off in the morning and they shuttled me to work despite the distance! They got the job done in one day, my car was ready to be picked up at the end of my work day, perfect! I was so pleased with how friendly and fast the service was. I really felt like they gave me personal, quality service. I will continue to use this dealer every time I need a tune-up. Highly recommended!!!!!

Pros: Friendly, personal service. Very fast, trustworthy, keep customers informed, good value.

Cons: Nothing.

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I paid $800 for a 60K checkup, front rotor and brake pads. This was about $300 more than any other Jeep dealer or chain quoted when I called around afterwards. Brakes are still soft, can't tell if the car was tuned up or not. Tried to come back twice for a follow-up and each day they were overbooked on appointments and would have needed to keep the car overnight. When you check your car in you are stuck with a Service SALESPERSON, not one of the mechanics or anyone who knows anything about fixing cars. They quote the highest price first then when you say you can do better they start lowering the quoted prices. The only reason I used them and paid them is that I had a 1200 mile trip the next day and needed to be sure the my Jeep would run. The advertised shuttle and car rental service was not available on my service date or follow-up dates either. I gave them a bad review on a follow-up call and never heard a word from them. Probably woudl have done better doing it myself.

PROS:
CONS: Overpriced, pushy salesmen, bad appointment system.

2
★★☆☆☆

I paid $800 for a 60K checkup, front rotor and brake pads. This was about $300 more than any other Jeep dealer or chain quoted when I called around afterwards. Brakes are still soft, can't tell if the car was tuned up or not. Tried to come back twice for a follow-up and each day they were overbooked on appointments and would have needed to keep the car overnight. When you check your car in you are stuck with a Service SALESPERSON, not one of the mechanics or anyone who knows anything about fixing cars. They quote the highest price first then when you say you can do better they start lowering the quoted prices. The only reason I used them and paid them is that I had a 1200 mile trip the next day and needed to be sure the my Jeep would run. The advertised shuttle and car rental service was not available on my service date or follow-up dates either. I gave them a bad review on a follow-up call and never heard a word from them. Probably woudl have done better doing it myself.

PROS:
CONS: Overpriced, pushy salesmen, bad appointment system.

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