Country Villa Laguna Hills Ctr

★★★★☆
  • 24452 Health Center Dr

    Laguna Hills, CA 92653

    Map & Directions
  • 949-837-8000

About Country Villa Laguna Hills Ctr

Health & Medical

Health & Medical
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Villa Valencia

24552 Paseo De Valencia Laguna Hills, CA

4.3333 3
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I highly recommend avoiding this facility at all costs. There are far better SNF's out there. Country Villa is filled with incompetent employess. Be aware that your loved one's doctor will probably refuse to see their patient because of

3
★★★★★

I highly recommend avoiding this facility at all costs. There are far better SNF's out there. Country Villa is filled with incompetent employess. Be aware that your loved one's doctor will probably refuse to see their patient because of

.

My father was released suddenly and prematurely last Wednesday. He was told on admission that he could stay 26 days, from January 14 until February 4. Then a release date of January 28 was projected - but finally they insisted (and I

3
★★★★★

My father was released suddenly and prematurely last Wednesday. He was told on admission that he could stay 26 days, from January 14 until February 4. Then a release date of January 28 was projected - but finally they insisted (and I

.

All smiles, but totally inefficient. I know, I know...caring for the elderly is difficult and many times thankless. But if you are in the business, then you should attend to that business. Seriously understaffed which is what probably leads to the inefficiency and poor attitude of staff. We were told by relatives of other patients (and consequently learned on our own), your loved one needs someone there to take notes and follow-up on anything and everything with the staff. Dougle check food orders (items missing from tray), physical therapy schedules, changing bed linens (good grief!). Once the staff saw that we were watching everything, care and service changed dramatically.

0
★☆☆☆☆

All smiles, but totally inefficient. I know, I know...caring for the elderly is difficult and many times thankless. But if you are in the business, then you should attend to that business. Seriously understaffed which is what probably leads to the inefficiency and poor attitude of staff. We were told by relatives of other patients (and consequently learned on our own), your loved one needs someone there to take notes and follow-up on anything and everything with the staff. Dougle check food orders (items missing from tray), physical therapy schedules, changing bed linens (good grief!). Once the staff saw that we were watching everything, care and service changed dramatically.

Pros: Close to the Hospital

Cons: Understaffed, Poor Attitude

 

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