Volkswagen of Oakland

★★★★★
Volkswagen of Oakland! The Bay Area’s Premier Volkswagen Dealer! Open 7 days a week!
37.8162 -122.264
Map and Directions to Volkswagen of Oakland

510-834-7711

2740 Broadway

Oakland, CA

94612

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Latest reviews from Citysearch.

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I found this dealer very flexible and low pressure.

6
★★★★★

I found this dealer very flexible and low pressure.

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Purchased a used 2010 VW Passat. I found the dealership to be friendly and accommodating. Of course it's the usual haggle over the bottom line, but in the end they met me half way and we made a deal.

6
★★★★★

Purchased a used 2010 VW Passat. I found the dealership to be friendly and accommodating. Of course it's the usual haggle over the bottom line, but in the end they met me half way and we made a deal.

.

remember to check your invoice for a $5.00 off coupon but you MUST hand this over when the person is writing up your estimate.

6
★★★★★

remember to check your invoice for a $5.00 off coupon but you MUST hand this over when the person is writing up your estimate.

.

Can't say ENOUGH good things about VW of Oakland!!! I bought my car here and had a great experience. Now, I travel from San Francisco to Oakland just to have my car serviced because I'm so well taken care of - it's that worth it to me!

6
★★★★★

Can't say ENOUGH good things about VW of Oakland!!! I bought my car here and had a great experience. Now, I travel from San Francisco to Oakland just to have my car serviced because I'm so well taken care of - it's that worth it to me!

.

Wow! I cannot say enough about VW of Oakland. So considerate, friendly, and attentive. From the van driver, to the customer service, to check out...loved them all! This is my first time dropping off my car at the Oakland dealership...you

6
★★★★★

Wow! I cannot say enough about VW of Oakland. So considerate, friendly, and attentive. From the van driver, to the customer service, to check out...loved them all! This is my first time dropping off my car at the Oakland dealership...you

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Dave Parsons, my sales consultant has been kind and helpful all along the process.

6
★★★★★

Dave Parsons, my sales consultant has been kind and helpful all along the process.

.

Hey just a bit bout the man that owns this biz.he is the real deal great man that cares bout folks that visit his dealership.my advise is ask for him personally and than u will understand.i know cause i worked for him for 1/3 of my

6
★★★★★

Hey just a bit bout the man that owns this biz.he is the real deal great man that cares bout folks that visit his dealership.my advise is ask for him personally and than u will understand.i know cause i worked for him for 1/3 of my

.

This was my 29th lifetime car purchase and I must say it was the best car purchase experience I've had. The salesmen, Tyler Mattson, was relaxed and non pushy. He paid attention to what I wanted and I ended up with a good deal and a

6
★★★★★

This was my 29th lifetime car purchase and I must say it was the best car purchase experience I've had. The salesmen, Tyler Mattson, was relaxed and non pushy. He paid attention to what I wanted and I ended up with a good deal and a

.

This is a review for Volkswagen of Oakland- the sales department and service department.\r
\r
I've been leasing VW's from Volkswagen of Oakland for years; I just closed my 5th lease recently. I have a 2013 Tiguan (my 2nd Tiguan) and I

6
★★★★★

This is a review for Volkswagen of Oakland- the sales department and service department.\r
\r
I've been leasing VW's from Volkswagen of Oakland for years; I just closed my 5th lease recently. I have a 2013 Tiguan (my 2nd Tiguan) and I

.

I was on my way to work and unfortunately got a flat tire . Fortunately Volkswagen of Oakland was right around the corner. I stopped in to see prices on a new tire. To my surprise they had my tire in stock. I had previously called three

6
★★★★★

I was on my way to work and unfortunately got a flat tire . Fortunately Volkswagen of Oakland was right around the corner. I stopped in to see prices on a new tire. To my surprise they had my tire in stock. I had previously called three

.

As a first time buyer, I really can't imagine having had a better experience! I had shopped online and knew exactly what I wanted; a 2013 GTI with navigation. I called ahead to let them know I'd be coming in to check it out, and all were

6
★★★★★

As a first time buyer, I really can't imagine having had a better experience! I had shopped online and knew exactly what I wanted; a 2013 GTI with navigation. I called ahead to let them know I'd be coming in to check it out, and all were

.

I have had such a great experience at VW of Oakland. I bought my VW bug 5 yrs ago after doing a lot of research, and continue to take my car in for regular maintenance and repairs when needed. I've never had any problems, everyone is

6
★★★★★

I have had such a great experience at VW of Oakland. I bought my VW bug 5 yrs ago after doing a lot of research, and continue to take my car in for regular maintenance and repairs when needed. I've never had any problems, everyone is

.

Recently bought a used car from Oakland Volkswagen. I must say they took really good care of me. Jeff was attentive to my needs as a consumer. vNick the sales mgr. took great care of me as well. KUDOS GUYS KEEP UP THE GREAT SERVICE!!!!

6
★★★★★

Recently bought a used car from Oakland Volkswagen. I must say they took really good care of me. Jeff was attentive to my needs as a consumer. vNick the sales mgr. took great care of me as well. KUDOS GUYS KEEP UP THE GREAT SERVICE!!!!

.

I bought a 2009 Honda Civic last week and everyone was great! Ryan, Nick, Howard, and Dave were all friendly and accommodating. Nick promised to fix a couple of scratches on the Honda within a week so I would be happy and they did just

6
★★★★★

I bought a 2009 Honda Civic last week and everyone was great! Ryan, Nick, Howard, and Dave were all friendly and accommodating. Nick promised to fix a couple of scratches on the Honda within a week so I would be happy and they did just

.

I just bought my second GTI from this dealership for the same reason I bought my first one -- they take care of me. \r
\r
Sales: I decided to trade in my older (2009) GTI for a newer one and had a very positive experience. Chris and

6
★★★★★

I just bought my second GTI from this dealership for the same reason I bought my first one -- they take care of me. \r
\r
Sales: I decided to trade in my older (2009) GTI for a newer one and had a very positive experience. Chris and

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5 stars for their service department. Brought my wife's red beetle in that had an issue. Alan Ng took care of me and service was just as good as a year ago. Nothing changed, they do what they can to help out. Hope their whole team is on

6
★★★★★

5 stars for their service department. Brought my wife's red beetle in that had an issue. Alan Ng took care of me and service was just as good as a year ago. Nothing changed, they do what they can to help out. Hope their whole team is on

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Had a great test drive today with Tolao. He's extremely knowledgable about VWs - you'd think that would be a given for a car salesman but more times than not we've been the one educating the salesman. My hubby is a car guy - we've owned

6
★★★★★

Had a great test drive today with Tolao. He's extremely knowledgable about VWs - you'd think that would be a given for a car salesman but more times than not we've been the one educating the salesman. My hubby is a car guy - we've owned

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Allow me to say that I foolishly avoided the VW dealership service because of really horrible treatment we received in Georgia. But the moment I walked in, Matt immediately took care of helping me. I felt that he was patient,

6
★★★★★

Allow me to say that I foolishly avoided the VW dealership service because of really horrible treatment we received in Georgia. But the moment I walked in, Matt immediately took care of helping me. I felt that he was patient,

.

Had a great time here today! Worked with Tolao and a couple of his comrades. Very smart, wholesome, positive, competent bunch of people! Highly recommended. I was there all day trying various cars and they came through at every turn.

6
★★★★★

Had a great time here today! Worked with Tolao and a couple of his comrades. Very smart, wholesome, positive, competent bunch of people! Highly recommended. I was there all day trying various cars and they came through at every turn.

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When I came down, I was welcomed by all of the staff who kindly directed me to Howard who I had dealt with earlier in the day. This guy knows this business very well. I inspected the vehicle, took it for a spin, then came back to sign the

6
★★★★★

When I came down, I was welcomed by all of the staff who kindly directed me to Howard who I had dealt with earlier in the day. This guy knows this business very well. I inspected the vehicle, took it for a spin, then came back to sign the

.

Once we had agreed on a sale price, the focus shifted to financing arrangements. We were in a relatively unusual position, being newly-arrived to the US. While we both have good credit from other countries, this doesn't count for anything

6
★★★★★

Once we had agreed on a sale price, the focus shifted to financing arrangements. We were in a relatively unusual position, being newly-arrived to the US. While we both have good credit from other countries, this doesn't count for anything

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I've been wanting to get a VW since I can remember so I was very nervous about finally going through the process however when I cam to Volkswagen of Oakland they were so helpful and the customer service was very welcoming.

6
★★★★★

I've been wanting to get a VW since I can remember so I was very nervous about finally going through the process however when I cam to Volkswagen of Oakland they were so helpful and the customer service was very welcoming.

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Overall, I'd highly recommend them, certainly the best experience we had after visiting several other dealerships on Broadway.

6
★★★★★

Overall, I'd highly recommend them, certainly the best experience we had after visiting several other dealerships on Broadway.

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We were able to find the car online, and did a lot of the discussion around price before arriving at the dealership. JD was very knowledgeable about the car, and made us feel right at home. Overall, the trip to the dealership was as

6
★★★★★

We were able to find the car online, and did a lot of the discussion around price before arriving at the dealership. JD was very knowledgeable about the car, and made us feel right at home. Overall, the trip to the dealership was as

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The car is fabulous and couldn't happier with Volkswagen of Oakland dealership.

6
★★★★★

The car is fabulous and couldn't happier with Volkswagen of Oakland dealership.

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We went to several showrooms along Broadway in the past weeks, and in the end we came back to VW when we made a decision, partially because we liked the brand, but also because we had the best experience with the staff there.

6
★★★★★

We went to several showrooms along Broadway in the past weeks, and in the end we came back to VW when we made a decision, partially because we liked the brand, but also because we had the best experience with the staff there.

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We were warmly greeted by Alex Romero, a sales agent - who was patient, attentive and professional throughout. He did a great job of walking us through some different options, choosing some used models that fit our budget and tastes, and

6
★★★★★

We were warmly greeted by Alex Romero, a sales agent - who was patient, attentive and professional throughout. He did a great job of walking us through some different options, choosing some used models that fit our budget and tastes, and

.

Financing details were explained by Douglas DeMasi to our satisfaction.

6
★★★★★

Financing details were explained by Douglas DeMasi to our satisfaction.

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The listed price of the car was very good - actually about $2000 below the Kelly Blue Book suggested price. This meant that they were not willing to go much lower, although we did manage to negotiate a little. This process took a little

6
★★★★★

The listed price of the car was very good - actually about $2000 below the Kelly Blue Book suggested price. This meant that they were not willing to go much lower, although we did manage to negotiate a little. This process took a little

.

Ask for Chris Murphy, a no high pressure salesperson. He demonstrated the features of the car and when the radio wasn't programmed yet, made sure it was done on the spot.

6
★★★★★

Ask for Chris Murphy, a no high pressure salesperson. He demonstrated the features of the car and when the radio wasn't programmed yet, made sure it was done on the spot.

.

Had a positive experience here with a car purchase. Communication via email worked best for me. They work with Costco to offer the best pricing to Costco members. Pre-ordered the car with features of my choice.

6
★★★★★

Had a positive experience here with a car purchase. Communication via email worked best for me. They work with Costco to offer the best pricing to Costco members. Pre-ordered the car with features of my choice.

.

Had a great time here today! Worked with Tolao and a couple of his comrades. Very smart, wholesome, positive, competent bunch of people! Highly recommended. I was there all day trying various cars and they came through at every turn. Thanks, all!

5
★★★★★

Had a great time here today! Worked with Tolao and a couple of his comrades. Very smart, wholesome, positive, competent bunch of people! Highly recommended. I was there all day trying various cars and they came through at every turn. Thanks, all!

.

Allow me to say that I foolishly avoided the VW dealership service because of really horrible treatment we received in Georgia. But the moment I walked in, Matt immediately took care of helping me. I felt that he was patient, communicative, clear, and understood our situation. He followed up repeatedly and I was incredibly impressed with the level of customer care I received. They have swayed me back!!

5
★★★★★

Allow me to say that I foolishly avoided the VW dealership service because of really horrible treatment we received in Georgia. But the moment I walked in, Matt immediately took care of helping me. I felt that he was patient, communicative, clear, and understood our situation. He followed up repeatedly and I was incredibly impressed with the level of customer care I received. They have swayed me back!!

.

Dave and John (in finance, not sure if this is the right name) were wonderful. For the first time ever, I found the experience of buying a car actually pleasant. Kudos! We can easily recommend your dealership to our friends. And.... I love my new Jetta Sportswagon.

5
★★★★★

Dave and John (in finance, not sure if this is the right name) were wonderful. For the first time ever, I found the experience of buying a car actually pleasant. Kudos! We can easily recommend your dealership to our friends. And.... I love my new Jetta Sportswagon.

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The USAA car buying service coupled with the efficiency and competence of our salesperson (Dave Parsons) made our car buying experience enjoyable and effortless. We love our new Tiguan.

5
★★★★★

The USAA car buying service coupled with the efficiency and competence of our salesperson (Dave Parsons) made our car buying experience enjoyable and effortless. We love our new Tiguan.

.

Im very happy with service! I brought my daughters car in for service, the car was finished on time, I was informed of the procedure from start to finish, no surprises at all. I wanted to check out the CC, which is why I took daughters car in for her. Great car, learned all about the bells and whistles, coming back to purchase it for my wife. The staff in service and sales seem to enjoy the jobs they have, and really love the product they are selling and servicing. The staff is funny, and I had a good time hanging out waiting for my daughters car. Easy in, easy out.

5
★★★★★

Im very happy with service! I brought my daughters car in for service, the car was finished on time, I was informed of the procedure from start to finish, no surprises at all. I wanted to check out the CC, which is why I took daughters car in for her. Great car, learned all about the bells and whistles, coming back to purchase it for my wife. The staff in service and sales seem to enjoy the jobs they have, and really love the product they are selling and servicing. The staff is funny, and I had a good time hanging out waiting for my daughters car. Easy in, easy out.

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I have bought 3 cars (1 new bugs and 2 used jettas) from Oakland Volkswagen. I have had a GREAT expereince each time with the salesman who were well informed and fair, but not pushy. I have then also serviced all my cars there. The service department is excellent and flexible (Marina is wonderful!). I have even had to rush in for a few things, and they have always worked it out to fit my schedule. They make owning a VW a pleasure.

5
★★★★★

I have bought 3 cars (1 new bugs and 2 used jettas) from Oakland Volkswagen. I have had a GREAT expereince each time with the salesman who were well informed and fair, but not pushy. I have then also serviced all my cars there. The service department is excellent and flexible (Marina is wonderful!). I have even had to rush in for a few things, and they have always worked it out to fit my schedule. They make owning a VW a pleasure.

.

I consider myself lucky to have found a local Vw dealership that treats me like i own the place. The sales staff was totally funny, but professional and knowledgeable. i was in and out with my new jetta in like an hour, it was awesome. 5 stars, totally reccomend.

5
★★★★★

I consider myself lucky to have found a local Vw dealership that treats me like i own the place. The sales staff was totally funny, but professional and knowledgeable. i was in and out with my new jetta in like an hour, it was awesome. 5 stars, totally reccomend.

.

I have 2 small children and to even consider purchasing a car with the little monkeys running around on us I thought, we need to do it now or never! The interior is nice and clean, my salesperson Mike was young but knowledgeable and very friendly. There was no pressure , I would say from start to finish 1 hour, includes test drive and negotiations. It was very smooth and no slimy people, I thought a monster was going to come out of the closet from the reviews. I'm always for the underdog so thank you for my new car and a great experience!

5
★★★★★

I have 2 small children and to even consider purchasing a car with the little monkeys running around on us I thought, we need to do it now or never! The interior is nice and clean, my salesperson Mike was young but knowledgeable and very friendly. There was no pressure , I would say from start to finish 1 hour, includes test drive and negotiations. It was very smooth and no slimy people, I thought a monster was going to come out of the closet from the reviews. I'm always for the underdog so thank you for my new car and a great experience!

.

Tolao and David were great, responded quickly when I was ready to purchase, and helped to make the process happen. Great experience overall, and one I would want to repeat.

5
★★★★★

Tolao and David were great, responded quickly when I was ready to purchase, and helped to make the process happen. Great experience overall, and one I would want to repeat.

.

As a current customer of Oakland Volkswagen, I am disappointed to read the many bad reviews. I have been to many different dealerships in the past and Oakland was by far was my most satisfying experience. I purchased a 2010 Tourareg 2 from a overly nice sales man, JD Livesay (I highly recommend him). All of my questions were answered, along with more helpful information. I find it ignorant that the former customers are complaining about the pricing. I am quite positive when you go on to Oakland Volkswagen's website there are plenty of options starting with the word SEARCH. Search pricing, services, etc. If you had the common sense to research your next vehicle, or services, you would not be shocked when they give you your bill. As for customer service, I had no regrets what so ever. I actually had the pleasure of conversing with the owner, Michael Murphy, whom was very informative and reassuring. I will continue to go back for many reasons. Volkswagen of Oakland is a highly reputable dealership. I am extremely happy with my new vehicle!

5
★★★★★

As a current customer of Oakland Volkswagen, I am disappointed to read the many bad reviews. I have been to many different dealerships in the past and Oakland was by far was my most satisfying experience. I purchased a 2010 Tourareg 2 from a overly nice sales man, JD Livesay (I highly recommend him). All of my questions were answered, along with more helpful information. I find it ignorant that the former customers are complaining about the pricing. I am quite positive when you go on to Oakland Volkswagen's website there are plenty of options starting with the word SEARCH. Search pricing, services, etc. If you had the common sense to research your next vehicle, or services, you would not be shocked when they give you your bill. As for customer service, I had no regrets what so ever. I actually had the pleasure of conversing with the owner, Michael Murphy, whom was very informative and reassuring. I will continue to go back for many reasons. Volkswagen of Oakland is a highly reputable dealership. I am extremely happy with my new vehicle!

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Very professional dealership. As always I walk into a dealership with the expectation of meeting pushy sales associates that talk circles around me and make me feel like I misled them if I didn't buy a car. I made a few different trips to Oakland Volkswagen and left without buying a car and to my surprise the Salesman did not make me feel guilty for ""wasting their time"". Due to this, when I was ready and felt like I had taken the appropriate time to research the car I wanted, I returned and was able to pick out the car that I was looking for, for a great price.

5
★★★★★

Very professional dealership. As always I walk into a dealership with the expectation of meeting pushy sales associates that talk circles around me and make me feel like I misled them if I didn't buy a car. I made a few different trips to Oakland Volkswagen and left without buying a car and to my surprise the Salesman did not make me feel guilty for ""wasting their time"". Due to this, when I was ready and felt like I had taken the appropriate time to research the car I wanted, I returned and was able to pick out the car that I was looking for, for a great price.

.

I recently had the pleasure of attending a VW new owners dinner here in Oakland about a month after my purchase and I must say I was impressed. The food was delicious and it was great to meet all of the VW family. Hearing from each department and getting to know the faces was informative and helpful. Of course I'm in love with my car so it doesn't take much to make me happy but it was refreshing to see a dealership do something extra for their customers and make them feel important and cared for. I'm sure in the future the luster of my car will wear off but my impression of Oakland VW will not. Great job!

5
★★★★★

I recently had the pleasure of attending a VW new owners dinner here in Oakland about a month after my purchase and I must say I was impressed. The food was delicious and it was great to meet all of the VW family. Hearing from each department and getting to know the faces was informative and helpful. Of course I'm in love with my car so it doesn't take much to make me happy but it was refreshing to see a dealership do something extra for their customers and make them feel important and cared for. I'm sure in the future the luster of my car will wear off but my impression of Oakland VW will not. Great job!

.

This place rules! Seriously. I dealt with Justin, John Wong, and Nick. First ,Nick (the salesman) did a great job at showing me EVERY feature on the Car I wanted.... the last car I leased (at another dealership)they didn't bother showing me anything. I took one of their mini SUVs for a spin and liked it but didn't love it. I asked for something a bit smaller..a GTI. I had some specific things I needed and Justin (Who it seems is their ""go to guy"" for nearly everything from financial, to ""deal building"", to finding cars) found one for me and got it to the dealer ship in less than than 30 minutes from Dublin. They weren't rushing me...I was rushing them and they were working with my schedule. Then the Financial advisor, John, took the time to expain how to build up credit (mine was ok but not great) to even higher ranks. He was more knowledgeable than anyone i've ever talked to regarding credit scores, loans, buying vs leasing (just ask him which is better), etc. Seriously, he should work at a fortune 500 company! Anyway, a great experience overall....

5
★★★★★

This place rules! Seriously. I dealt with Justin, John Wong, and Nick. First ,Nick (the salesman) did a great job at showing me EVERY feature on the Car I wanted.... the last car I leased (at another dealership)they didn't bother showing me anything. I took one of their mini SUVs for a spin and liked it but didn't love it. I asked for something a bit smaller..a GTI. I had some specific things I needed and Justin (Who it seems is their ""go to guy"" for nearly everything from financial, to ""deal building"", to finding cars) found one for me and got it to the dealer ship in less than than 30 minutes from Dublin. They weren't rushing me...I was rushing them and they were working with my schedule. Then the Financial advisor, John, took the time to expain how to build up credit (mine was ok but not great) to even higher ranks. He was more knowledgeable than anyone i've ever talked to regarding credit scores, loans, buying vs leasing (just ask him which is better), etc. Seriously, he should work at a fortune 500 company! Anyway, a great experience overall....

.

This review is for the NEW car buying at Oakland VW. I give them highest marks for listening and recognize the fix I was in with another VW dealer and going to work immediately to find the car I wanted. The owner's son, Nick, ended up working all day to find me the vehicle I wanted at an unbelievably low price. He presented all options and went out of his way to make sure I was happy, which after working with a bunch of Bay Area new car dealers, is hard to find around here. I highly recommend this dealership for new car purchase - if you have any problems, get in touch with Nick!

5
★★★★★

This review is for the NEW car buying at Oakland VW. I give them highest marks for listening and recognize the fix I was in with another VW dealer and going to work immediately to find the car I wanted. The owner's son, Nick, ended up working all day to find me the vehicle I wanted at an unbelievably low price. He presented all options and went out of his way to make sure I was happy, which after working with a bunch of Bay Area new car dealers, is hard to find around here. I highly recommend this dealership for new car purchase - if you have any problems, get in touch with Nick!

.

Can't say ENOUGH good things about VW of Oakland!!! I bought my car here and had a great experience. Now, I travel from San Francisco to Oakland just to have my car serviced because I'm so well taken care of - it's that worth it to me! Marina hooks me up... Love, love, LOVE Volkswagen of Oakland!

5
★★★★★

Can't say ENOUGH good things about VW of Oakland!!! I bought my car here and had a great experience. Now, I travel from San Francisco to Oakland just to have my car serviced because I'm so well taken care of - it's that worth it to me! Marina hooks me up... Love, love, LOVE Volkswagen of Oakland!

.

gentlemen who helped us bent over backward to make sure we got the car we wanted when we wanted it!

5
★★★★★

gentlemen who helped us bent over backward to make sure we got the car we wanted when we wanted it!

.

Volkswagen of Oakland is a very helpful dealership everyone there is always so friendly the salesmen have a lot of patience and were able to help me to make a decision on car that would fit me best.

5
★★★★★

Volkswagen of Oakland is a very helpful dealership everyone there is always so friendly the salesmen have a lot of patience and were able to help me to make a decision on car that would fit me best.

.

Great dealership very comfortable setting and I enjoyed I did my experience.

5
★★★★★

Great dealership very comfortable setting and I enjoyed I did my experience.

.

one of the sales people, was excellent. We had a follow up phone call to make sure everything was okay.

5
★★★★★

one of the sales people, was excellent. We had a follow up phone call to make sure everything was okay.

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