Unique Bride

★★★☆☆
  • 1209 Howard Ave

    Burlingame, CA 94010

    Map & Directions
  • 650-347-7001

About Unique Bride

Categories
Hours
Mon & Thu 11am-8pm, Wed & Fri 11am-5pm, Sat 10am-4pm. Closed Tue & Sun

Shopping

Shopping
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I went to this shop because I'd heard it was the greatest. Trying the dresses on was fun and the sales girl did a good job with me. Once my dress was ordered, the trouble started. I was supposed to get a swatch of the fabric because after they'd ordered it, they found out the the color I tried on and like was not the color the dress came in. It took twice as long as promised to get the swatch. The dress took longer to get in also, we'd put a 7 week rush on it and it came 2 months after the order was placed. Then I had my first fitting where the seamstress wouldn't do anything but adjust the hem and the bustle. The next two fittings were awful. I had to fight with the to take in anything because I was 3 months pregnant and even though my wedding was a week away, they said I'd get too big for the dress if they took it in. They had ordered the dress 4 sizes bigger than the sample size that fit me perfectly 2 months prior. Finally I got a manager involved, which helped but they charged me almost $400, and my dress never fit right and I wasn't treated very well. The seamstress patted my belly and told me how big I was getting every time I came in. RUDE!

2
★★☆☆☆

I went to this shop because I'd heard it was the greatest. Trying the dresses on was fun and the sales girl did a good job with me. Once my dress was ordered, the trouble started. I was supposed to get a swatch of the fabric because after they'd ordered it, they found out the the color I tried on and like was not the color the dress came in. It took twice as long as promised to get the swatch. The dress took longer to get in also, we'd put a 7 week rush on it and it came 2 months after the order was placed. Then I had my first fitting where the seamstress wouldn't do anything but adjust the hem and the bustle. The next two fittings were awful. I had to fight with the to take in anything because I was 3 months pregnant and even though my wedding was a week away, they said I'd get too big for the dress if they took it in. They had ordered the dress 4 sizes bigger than the sample size that fit me perfectly 2 months prior. Finally I got a manager involved, which helped but they charged me almost $400, and my dress never fit right and I wasn't treated very well. The seamstress patted my belly and told me how big I was getting every time I came in. RUDE!

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Awful, Awful service. Be careful brides, this store;s managers are unwilling to work with you if anything goes wrong with your dress. This store has no idea about how to work with brides and the managers are so rude. Do not shop here. Anywhere else is better than here. God forbid they return phone calls.

1
★☆☆☆☆

Awful, Awful service. Be careful brides, this store;s managers are unwilling to work with you if anything goes wrong with your dress. This store has no idea about how to work with brides and the managers are so rude. Do not shop here. Anywhere else is better than here. God forbid they return phone calls.

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I called the Unique Bride to find out if they had samples left from their recent sale. The woman on the phone wasn't overly enthused to invite me in to see what was left, and made it sound like there wasn't much to see. I scheduled an appointment, anyway. When I arrived, I was greeted immediately by the salesperson, Julie, who showed me many sample dresses in the style for which I was searching. She was very knowledgeable and sweet. I really enjoyed working with her, and would recommend asking for her, specifically. She even got the store to discount the dress again beyond the sale price. When I said I needed to visit another store before deciding, she wasn't pushy at all, and told me to call her if I had any questions.

2
★★★★☆

I called the Unique Bride to find out if they had samples left from their recent sale. The woman on the phone wasn't overly enthused to invite me in to see what was left, and made it sound like there wasn't much to see. I scheduled an appointment, anyway. When I arrived, I was greeted immediately by the salesperson, Julie, who showed me many sample dresses in the style for which I was searching. She was very knowledgeable and sweet. I really enjoyed working with her, and would recommend asking for her, specifically. She even got the store to discount the dress again beyond the sale price. When I said I needed to visit another store before deciding, she wasn't pushy at all, and told me to call her if I had any questions.

Pros: friendly, many dresses, good sale prices

Cons: service depends on salesperson

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I recently visited The Unique Bride, a little hesitant based on a few poor reviews. I was pleasently surprised. The staff was so friendly. I first tried bridal gowns, my sales person was very knowledgable. The dresses were amazing. I am torn between a Jenny Lee and a Rivini. Everything I tried was beautiful. After I tried dresses, I looked at bridesmaids dresses. The sales girls were a little busy but very helpful and so friendly. I am shocked that anyone did not have a good expierence.

2
★★★★★

I recently visited The Unique Bride, a little hesitant based on a few poor reviews. I was pleasently surprised. The staff was so friendly. I first tried bridal gowns, my sales person was very knowledgable. The dresses were amazing. I am torn between a Jenny Lee and a Rivini. Everything I tried was beautiful. After I tried dresses, I looked at bridesmaids dresses. The sales girls were a little busy but very helpful and so friendly. I am shocked that anyone did not have a good expierence.

Pros: great customer service, great selection

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I went to Unique Bride thinking that they were a reputable bridal salon. They are not! I found that the women who work there to be unhelpful, rude with a superior attitude. My mother asked the woman there if the store carried a certain brand of shoes. My mother was told that they dont carry low end brands. When I went to find bridesmaid dresses the sales woman me provided me incorrect information which used to base my decision on a certain dress. I was told that the dress would be a certain fabric and that the design I used made quality dresses. When I received the dresses the quality was extremely poor. I could see the sticking on the hem and it was made of a different fabric than what I expected (low quality fabric). I contact a manager at the store who was unwilling to work with me to find an acceptable resolution. I am stuck with these low quality dresses, which were not sold at a low price. Beware of Unique Bride. I would suggest going to one of the other many bridal salons in the bay area.

0
★☆☆☆☆

I went to Unique Bride thinking that they were a reputable bridal salon. They are not! I found that the women who work there to be unhelpful, rude with a superior attitude. My mother asked the woman there if the store carried a certain brand of shoes. My mother was told that they dont carry low end brands. When I went to find bridesmaid dresses the sales woman me provided me incorrect information which used to base my decision on a certain dress. I was told that the dress would be a certain fabric and that the design I used made quality dresses. When I received the dresses the quality was extremely poor. I could see the sticking on the hem and it was made of a different fabric than what I expected (low quality fabric). I contact a manager at the store who was unwilling to work with me to find an acceptable resolution. I am stuck with these low quality dresses, which were not sold at a low price. Beware of Unique Bride. I would suggest going to one of the other many bridal salons in the bay area.

Pros: none

Cons: extremely poor customer service

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I was really looking forward to Unique Bride since it was so close and I wouldn't have to go into the city. Unfortunatly after going there, I would have prefered the drive to the city and parking issues for better service.

The woman who helped me was not listening to the types of dresses I wanted to try on. She was showing me all the wrong dresses. She treated it very much like a business transaction, the mentality of get me in, out , onto the next appointment, and who cares what I really wanted to try on.

1
★★☆☆☆

I was really looking forward to Unique Bride since it was so close and I wouldn't have to go into the city. Unfortunatly after going there, I would have prefered the drive to the city and parking issues for better service.

The woman who helped me was not listening to the types of dresses I wanted to try on. She was showing me all the wrong dresses. She treated it very much like a business transaction, the mentality of get me in, out , onto the next appointment, and who cares what I really wanted to try on.

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I went here with my friend to help her try on wedding gowns, and also look for bridesmaid dresses. They have a nice selection of wedding gowns, but not many bridesmaid dresses. The staff is very friendly and helpful, but you may have to make an appointment to get better service. The prices were a bit higher than we expected so we didn't end up buying anything from this shop.

4
★★★★☆

I went here with my friend to help her try on wedding gowns, and also look for bridesmaid dresses. They have a nice selection of wedding gowns, but not many bridesmaid dresses. The staff is very friendly and helpful, but you may have to make an appointment to get better service. The prices were a bit higher than we expected so we didn't end up buying anything from this shop.

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The Unique Bride selss really nice dresses for medium-priced weddings. Dresses are great quality and don't cost 5K!!!! I found a lot of oassortment for my figure - I am size 6. Most dresses ran a bit too small for my size.

5
★★★★★

The Unique Bride selss really nice dresses for medium-priced weddings. Dresses are great quality and don't cost 5K!!!! I found a lot of oassortment for my figure - I am size 6. Most dresses ran a bit too small for my size.

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It is very difficult to go shopping for a bridal gown beacuse you can go into many stores and still not find what you are looking for. I visited the Unique Bride and really there was nothing unique about their products. All of the wedding gowns that they offered, I saw at many other stores. I know that most bridal stores do carry the same lines, but I was expecting something a little more different, you know unique. Their other selections were okay. The people were friendly and answered all of my questions. Overall, it was not a bad experience, but I did not buy a dress from there.

3
★★★☆☆

It is very difficult to go shopping for a bridal gown beacuse you can go into many stores and still not find what you are looking for. I visited the Unique Bride and really there was nothing unique about their products. All of the wedding gowns that they offered, I saw at many other stores. I know that most bridal stores do carry the same lines, but I was expecting something a little more different, you know unique. Their other selections were okay. The people were friendly and answered all of my questions. Overall, it was not a bad experience, but I did not buy a dress from there.

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The Unique Bride does offer a good selection of dridal gowns to choose from but I was not too impressed with their bridesmaid gowns. They really had only a few decent ones and the quailty of the material was not so great. The store was very well maintained and they had many beautiful oictures and ads to look at. The saleslady was really friendly and helped me with everything. Overall, it was a pleasant experience. No real complaints here!

4
★★★★☆

The Unique Bride does offer a good selection of dridal gowns to choose from but I was not too impressed with their bridesmaid gowns. They really had only a few decent ones and the quailty of the material was not so great. The store was very well maintained and they had many beautiful oictures and ads to look at. The saleslady was really friendly and helped me with everything. Overall, it was a pleasant experience. No real complaints here!

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Very nice store located in Burgligame. Unique had a great selection of bridal gowns and dresses. And tehir prices are affordable compared to other bridal shops. The store was well organized and teh clothing was easy to find. Everything was in its own sections.. the gowns, shoes, accessories. the saleslady was also very friendly and helpful. She was not pushy at all. A great place to look for a wedding gown.

4
★★★★☆

Very nice store located in Burgligame. Unique had a great selection of bridal gowns and dresses. And tehir prices are affordable compared to other bridal shops. The store was well organized and teh clothing was easy to find. Everything was in its own sections.. the gowns, shoes, accessories. the saleslady was also very friendly and helpful. She was not pushy at all. A great place to look for a wedding gown.

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The Unique Bridal Store is located in downtown Burligame where parking is somewhat hard to find, but not impossible. The store itself is well organized and the staff memners were pretty fiendly. however, I was not impressed with the selction of gowns that they had to offer. Also the bridesmaids dress selections were scarse. I really could not find a dress in the store. The selection was pretty lomited. And the prices were also on the pricy side compared to ther bridal stores. Good luck finding a dress if you do decide to visit.

2
★★☆☆☆

The Unique Bridal Store is located in downtown Burligame where parking is somewhat hard to find, but not impossible. The store itself is well organized and the staff memners were pretty fiendly. however, I was not impressed with the selction of gowns that they had to offer. Also the bridesmaids dress selections were scarse. I really could not find a dress in the store. The selection was pretty lomited. And the prices were also on the pricy side compared to ther bridal stores. Good luck finding a dress if you do decide to visit.

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I went to over 6 stores to find the perfect dress. I found it at The Unique Bride in Burlingame. They were friendly,helpful and not pushy. I went to a trunk show and they were able to create the PERFECT dress for me. I have since referred 2 other friends and they were delighted with them too. I am going this week to order my bridesmaids dresses there!

2
★★★★★

I went to over 6 stores to find the perfect dress. I found it at The Unique Bride in Burlingame. They were friendly,helpful and not pushy. I went to a trunk show and they were able to create the PERFECT dress for me. I have since referred 2 other friends and they were delighted with them too. I am going this week to order my bridesmaids dresses there!

Pros: great selection, professional, helpful

Cons: not open sunday

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I visited this store only once and it did not have what I personally was looking for. But teh store was well organized. They had a wide selection of dresses. And the staff people were very helpful and friendly. They helped me to try on a few dressses and were understanding when I just couldn't find that special dress. Overall it was a good experience and I would recommend this bridal store.

3
★★★☆☆

I visited this store only once and it did not have what I personally was looking for. But teh store was well organized. They had a wide selection of dresses. And the staff people were very helpful and friendly. They helped me to try on a few dressses and were understanding when I just couldn't find that special dress. Overall it was a good experience and I would recommend this bridal store.

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