Molly Maid Long Beach/South Bay

★★★★☆
  • 18004 S. Broadway St.

    Gardena, CA 90248

    Map & Directions
  • 877-793-2532

About Molly Maid Long Beach/South Bay

Categories
  • House Cleaning
Details
  • Maid & Butler Service

Personal Services

Personal Services
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They charged my credit card over 5 times in one day, when I called them, they apologized and told me this would be credited. It was never credited, I kept calling in to speak to someone, but the manager of this office would never take my call.

I gave up and didnt get my credit, instead I waited 5 weeks! Had the services they pre charged me for and then I cancelled the service!

1
★☆☆☆☆

They charged my credit card over 5 times in one day, when I called them, they apologized and told me this would be credited. It was never credited, I kept calling in to speak to someone, but the manager of this office would never take my call.

I gave up and didnt get my credit, instead I waited 5 weeks! Had the services they pre charged me for and then I cancelled the service!

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I have used Molly Maid services in excess of twenty years now, and have had the same maid supervisor/crew for over 12 years.
They do an exemplary job and often little unexpected touches that makes my home really shine.
They are extremely careful with my works of art and personal possessions and always go the extra effort to make sure I am pleased with their work.
I have highly recommend them to my family , friends, and business associates.

Ed Sullivan

5
★★★★★

I have used Molly Maid services in excess of twenty years now, and have had the same maid supervisor/crew for over 12 years.
They do an exemplary job and often little unexpected touches that makes my home really shine.
They are extremely careful with my works of art and personal possessions and always go the extra effort to make sure I am pleased with their work.
I have highly recommend them to my family , friends, and business associates.

Ed Sullivan

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1 out of 1 people found this review helpful.

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I used Molly Maid at my home that I have not cleaned for several months so it needed alot of work to say the least. I was not sure of using a cleaning "service" as I had never used one before. I was pleasantly surprised at the professionalism the maids showed when they arrived and during the cleaning. They did everything I asked of them with a smile and willingness to make me happy. I greatly RECOMMEND Molly Maid to anyone!

5
★★★★★

I used Molly Maid at my home that I have not cleaned for several months so it needed alot of work to say the least. I was not sure of using a cleaning "service" as I had never used one before. I was pleasantly surprised at the professionalism the maids showed when they arrived and during the cleaning. They did everything I asked of them with a smile and willingness to make me happy. I greatly RECOMMEND Molly Maid to anyone!

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1 out of 1 people found this review helpful.

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Love, love, love Molly Maid! Service is always outstanding and customer service is impeccable. Highly recommend.

5
★★★★★

Love, love, love Molly Maid! Service is always outstanding and customer service is impeccable. Highly recommend.

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What a great company! Service was prompt, meticulous, and they were friendly! Highly recommend them!!!!!

5
★★★★★

What a great company! Service was prompt, meticulous, and they were friendly! Highly recommend them!!!!!

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I used Mollymaid several times and I always have a good experience, I love the fact that they wear shoe covers, they care about my house, I highly recommended them and will use them every time I need , really like the way they treat me on the phone and have a team available for me at any time

5
★★★★★

I used Mollymaid several times and I always have a good experience, I love the fact that they wear shoe covers, they care about my house, I highly recommended them and will use them every time I need , really like the way they treat me on the phone and have a team available for me at any time

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1 out of 1 people found this review helpful.

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After several bad experieces with smaller companies, I decided to pay a bit more for a company with insurance and might I tell you how happy I am for making the change. The gal on the phone offered that I leave the key under the mat, I was a bit hesitant to allow strangers in my home, but most of all worried that they would let my indoor cat out.
Everything went fine @ the end, the girls were in and out of my home. Did not let my cat out. I will continue using them when ever I need my home cleaned. They also followed up to see how everything had gone.... everything went smooth.

3
★★★☆☆

After several bad experieces with smaller companies, I decided to pay a bit more for a company with insurance and might I tell you how happy I am for making the change. The gal on the phone offered that I leave the key under the mat, I was a bit hesitant to allow strangers in my home, but most of all worried that they would let my indoor cat out.
Everything went fine @ the end, the girls were in and out of my home. Did not let my cat out. I will continue using them when ever I need my home cleaned. They also followed up to see how everything had gone.... everything went smooth.

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1 out of 1 people found this review helpful.

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Recently had service at my home and would like to let you guys know what a pleasant experience I had. The team was awesome. I loved the fact they were able to schedule my cleaning the same, since I had last minute guest.

3
★★★☆☆

Recently had service at my home and would like to let you guys know what a pleasant experience I had. The team was awesome. I loved the fact they were able to schedule my cleaning the same, since I had last minute guest.

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2 out of 2 people found this review helpful.

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Molly Maid of Long Beach has threatened to turn my account over to a collection agency and negatively impact my credit rating if I do not pay them $125 for cleaning services it did not perform. This, I believe, is called extortion. In fact, I had to change the locks on my house as Molly Maid of Long Beach did not return the key it held to home, as promised. In July of this year, Molly Maid of Long Beach sent two maids to clean my 4 bdrm, 3 bath, 1700 sf home. The two maids were in and gone in less than an hour. Some of the items not performed in the cleaning include: walk-in closets not vacuumed, hardwood floors not cleaned(dust bunnies were left behind), dining room chairs were scattered about the dining room, my shower was not cleaned, items were shoved to one end of my master vanity and not put back, the breakfast bar counter was not cleaned, appliances were not cleaned, my ceiling fans were not cleaned, the inside of my microwave was not cleaned. The furniture on my patio was not cleaned (table tops). My daughter left when the maids arrived to run to the post office - when she returned less than an hour later, the maids were leaving. She noticed that the staircase had not been vacuumed and asked them to come back inside and vacuum it. Some cleaning supplies were also taken from my home. I called Molly Maid of Long Beach on several occasions to resolve the issue and was told "they are very busy." After two weeks of attempting to come to some sort of resolution, I disputed Molly Maid of Long Beach's charge for $125 on my credit card. Today I received a call from Molly Maid of Long Beach - if I do not permit the charges to be re-assessed to my credit card and accept a gift cert for a cleaning, they will turn this over to collections and negatively impact my credit rating. I am being held hostage to pay for a cleaning that I did not receive. Molly Maid of Long Beach falsely advertises services it performs with every cleaning as well as a service guarantee on its website and printed advertisements. The services it promises were not performed and no service guarantee is being offered or supported. Finally, and sadly, no apology has every been offered by Molly Maid of Long Beach.

1
★☆☆☆☆

Molly Maid of Long Beach has threatened to turn my account over to a collection agency and negatively impact my credit rating if I do not pay them $125 for cleaning services it did not perform. This, I believe, is called extortion. In fact, I had to change the locks on my house as Molly Maid of Long Beach did not return the key it held to home, as promised. In July of this year, Molly Maid of Long Beach sent two maids to clean my 4 bdrm, 3 bath, 1700 sf home. The two maids were in and gone in less than an hour. Some of the items not performed in the cleaning include: walk-in closets not vacuumed, hardwood floors not cleaned(dust bunnies were left behind), dining room chairs were scattered about the dining room, my shower was not cleaned, items were shoved to one end of my master vanity and not put back, the breakfast bar counter was not cleaned, appliances were not cleaned, my ceiling fans were not cleaned, the inside of my microwave was not cleaned. The furniture on my patio was not cleaned (table tops). My daughter left when the maids arrived to run to the post office - when she returned less than an hour later, the maids were leaving. She noticed that the staircase had not been vacuumed and asked them to come back inside and vacuum it. Some cleaning supplies were also taken from my home. I called Molly Maid of Long Beach on several occasions to resolve the issue and was told "they are very busy." After two weeks of attempting to come to some sort of resolution, I disputed Molly Maid of Long Beach's charge for $125 on my credit card. Today I received a call from Molly Maid of Long Beach - if I do not permit the charges to be re-assessed to my credit card and accept a gift cert for a cleaning, they will turn this over to collections and negatively impact my credit rating. I am being held hostage to pay for a cleaning that I did not receive. Molly Maid of Long Beach falsely advertises services it performs with every cleaning as well as a service guarantee on its website and printed advertisements. The services it promises were not performed and no service guarantee is being offered or supported. Finally, and sadly, no apology has every been offered by Molly Maid of Long Beach.

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1 out of 1 people found this review helpful.

More about Molly Maid Long Beach/South Bay

Personalized service needs, refrigerator cleaning, oven cleaning, bed sheets changed, same day service, credit card's accepted, Saturday appointments available. Employees are bonded, insured and are our employees, no liability on customer if injuries occur, etc. Our franchise has the same owner for over 20 years and we are one of the top out of 500 franchises. There are other companies that offer cleaning services but, they may not have the protection you need. CALL US!-You will be happy you did!

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