Lucky Money INC

★★★★☆
  • 1028 Mission St

    San Francisco, CA 94103

    Map & Directions
  • 415-864-8367

Finance

Finance
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Tried sending a couple of times. It's safe, fast and very affordable compare to western union!!!!

2
★★★★★

Tried sending a couple of times. It's safe, fast and very affordable compare to western union!!!!

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i tried Lucky Money and I am very happy with their service. My wife received the funds with no deductions within 6 hours after i sent it.

Very friendly staff.....

A lot better than LBC ....:)

2
★★★★★

i tried Lucky Money and I am very happy with their service. My wife received the funds with no deductions within 6 hours after i sent it.

Very friendly staff.....

A lot better than LBC ....:)

.

thank you more power

1
★★★☆☆

thank you more power

Pros: fast and reliable

Cons: it took a while to refund money

.

I have always used Remithome for my remittance service to the Phils., but when I saw that Lucky Money's service fee was a bit lower than Remithome, I decided to give them a try. A bit of a background about me, I'm a military dependent stationed here in Germany, we were formerly stationed in NC before moving here. I didn't know that this would cause a problem with using the service of Lucky Money, but it did. Ok, I registered online, provided my info (bank acct, driver's license, etc). I got a call hours later asking for a copy of my DL and voided check. I said, fine, you need to verify my identity. So I sent in the required paperwork via email. I got another phonecall, this time I was being asked why the address on my check is different from that of my DL, and why is it that I live in Germany yet my contact # is in CA. First, I explained that we were stationed in NC when I opened my bank account, hence the address on the check. Second, my DL reflects my current address (APO). Third, we use Skype that's why we have a local US number.

I was told by the agent that because of all these discrepancies, Lucky Money can't process my remittance and that they will refund my money instead. They cannot stop the system from debiting my bank account and when they get my money from the bank, they will simply not remit to my beneficiary's account and refund me the money. They said it will take 5 business days to get my refund back.
I think Lucky Money should verify the customer's info first before they process any transaction. Even after I was declined service, they still took money from my bank account. This happened on 13 Feb. I filed a B B B complaint 14 Feb, sent them numerous emails - NO Response, and worst, NO REFUND. It's has already been 2 weeks and still nothing. Are they just going to keep my money?
Please, stay away from this Remittance Service, especially if you move a lot. They do not understand address change. Use Xoom or Remithome instead.

0
★☆☆☆☆

I have always used Remithome for my remittance service to the Phils., but when I saw that Lucky Money's service fee was a bit lower than Remithome, I decided to give them a try. A bit of a background about me, I'm a military dependent stationed here in Germany, we were formerly stationed in NC before moving here. I didn't know that this would cause a problem with using the service of Lucky Money, but it did. Ok, I registered online, provided my info (bank acct, driver's license, etc). I got a call hours later asking for a copy of my DL and voided check. I said, fine, you need to verify my identity. So I sent in the required paperwork via email. I got another phonecall, this time I was being asked why the address on my check is different from that of my DL, and why is it that I live in Germany yet my contact # is in CA. First, I explained that we were stationed in NC when I opened my bank account, hence the address on the check. Second, my DL reflects my current address (APO). Third, we use Skype that's why we have a local US number.

I was told by the agent that because of all these discrepancies, Lucky Money can't process my remittance and that they will refund my money instead. They cannot stop the system from debiting my bank account and when they get my money from the bank, they will simply not remit to my beneficiary's account and refund me the money. They said it will take 5 business days to get my refund back.
I think Lucky Money should verify the customer's info first before they process any transaction. Even after I was declined service, they still took money from my bank account. This happened on 13 Feb. I filed a B B B complaint 14 Feb, sent them numerous emails - NO Response, and worst, NO REFUND. It's has already been 2 weeks and still nothing. Are they just going to keep my money?
Please, stay away from this Remittance Service, especially if you move a lot. They do not understand address change. Use Xoom or Remithome instead.

Pros: Nothing

Cons: Does not respond to emails, B B B filings, refund policy is non-existent

.

This is just one of the places I use to send money to the philippines. It is automatically converted in to pesos and personally delivered to the person whom I am sending the money too. It can be insured too. The money is usually deliverd in 2 to 3 days.

4
★★★★☆

This is just one of the places I use to send money to the philippines. It is automatically converted in to pesos and personally delivered to the person whom I am sending the money too. It can be insured too. The money is usually deliverd in 2 to 3 days.

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