Valvoline Express Care

★☆☆☆☆
  • 1957 E 20th St

    Chico, CA 95928

    Map & Directions
  • 530-899-3380

About Valvoline Express Care

Hours
Mon. - Fri. 8am - 6pm;Sat. 8am - 4pm;Sun. CLOSED

Automotive

Automotive
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This was the WORST service I have ever received on my car! DO NOT trust these people with your car! I have gone into the shop multiple times since February to try and get the same problem on my car fixed. Time and time again it was missed diagnosed. 6 months and $500 later, my car is worse than before. The owner, Mike Considine, yelled at me on the phone instead of apologizing for his misdiagnosis. I went in for a specific problem to be fixed. It is still not fixed and I was treated with much disrespect. I am a graduate student and can't afford every little thing that is wearing on my car. I had those things fixed because they told me that was the problem. It was not! It was the starter and that is what I had them check 6 months ago and they said that it was fine. I am sooooooooooooo dissatisfied with their care and customer service. After talking to other mechanics, I have been told not to trust these people with my car. I would not go to them with an oil change let alone something major with your car. Find someone you trust and I do not recommend this place!!!

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★☆☆☆☆

This was the WORST service I have ever received on my car! DO NOT trust these people with your car! I have gone into the shop multiple times since February to try and get the same problem on my car fixed. Time and time again it was missed diagnosed. 6 months and $500 later, my car is worse than before. The owner, Mike Considine, yelled at me on the phone instead of apologizing for his misdiagnosis. I went in for a specific problem to be fixed. It is still not fixed and I was treated with much disrespect. I am a graduate student and can't afford every little thing that is wearing on my car. I had those things fixed because they told me that was the problem. It was not! It was the starter and that is what I had them check 6 months ago and they said that it was fine. I am sooooooooooooo dissatisfied with their care and customer service. After talking to other mechanics, I have been told not to trust these people with my car. I would not go to them with an oil change let alone something major with your car. Find someone you trust and I do not recommend this place!!!

 

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