Buena Tile Supply

★★★★★
  • 1717 Palma Dr

    Ventura, CA 93003

    Map & Directions
  • 805-650-1252

About Buena Tile Supply

Hours
Mon-Tue 10am-5pm, Thu-Fri 10am-5pm, Wed 10am-7pm, Sat 10am-3pm

Home Construction & Remodeling

Home Construction & Remodeling
More choices in Ventura:
Resultset_next

Flooring 101

1660 S Oxnard Blvd Oxnard, CA

Resultset_next

Eriksson Tile

341 Hearst Dr Oxnard, CA

4.5 4
Hi! Sign in to let us know how Buena Tile Supply was?
Write a Review
.

On 09/22 I ordered some metal border flashing for a tile job in my home. I brought my tile with me to the store and, because I know nothing about tile, I expected and trusted the staff to order me the right product for my tile. Once the project started it became clear that Buena Tile had ordered me the wrong sized product and that it clearly would not work for my job. The staff at Buena basically insinuated that I had agreed to order the wrong product and refused to refund me or acknowledge that the mistake was theirs, though even my tile guy assured me that they owned the screw-up. They did, however, offer to order me the right stuff at full price. This is not my idea of "customer service". Thanks for nuthin' Buena Tile. Or, thanks for charging me for the wrong product and refusing to take it back. Don't use these guys!

1
★☆☆☆☆

On 09/22 I ordered some metal border flashing for a tile job in my home. I brought my tile with me to the store and, because I know nothing about tile, I expected and trusted the staff to order me the right product for my tile. Once the project started it became clear that Buena Tile had ordered me the wrong sized product and that it clearly would not work for my job. The staff at Buena basically insinuated that I had agreed to order the wrong product and refused to refund me or acknowledge that the mistake was theirs, though even my tile guy assured me that they owned the screw-up. They did, however, offer to order me the right stuff at full price. This is not my idea of "customer service". Thanks for nuthin' Buena Tile. Or, thanks for charging me for the wrong product and refusing to take it back. Don't use these guys!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

On 09/22 I ordered some metal border flashing for a tile job in my home. I brought my tile with me to the store and, because I know nothing about tile, I expected and trusted the staff to order me the right product for my tile. Once the

3
★★★★★

On 09/22 I ordered some metal border flashing for a tile job in my home. I brought my tile with me to the store and, because I know nothing about tile, I expected and trusted the staff to order me the right product for my tile. Once the

.

I special ordered some metal flashing for a tile border and brought the tile with me to the store. The people behind the counter assured me (I know nothing about tile) that they would order me the right product. This was not the case, and

3
★★★★★

I special ordered some metal flashing for a tile border and brought the tile with me to the store. The people behind the counter assured me (I know nothing about tile) that they would order me the right product. This was not the case, and

.

Buena tile was most helpful when I was tile shopping. Not only did they help me pick out a great tile, but they helped me come up with a layout at no extra charge. Thanks to their staffs expertise, I have a beautiful and timeless backsplash in our kitchen.

5
★★★★★

Buena tile was most helpful when I was tile shopping. Not only did they help me pick out a great tile, but they helped me come up with a layout at no extra charge. Thanks to their staffs expertise, I have a beautiful and timeless backsplash in our kitchen.

Was this review helpful to you?
Ratings_icons Ratings_icons

Wait, you're the expert.

If you've been to or used Buena Tile Supply, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review