RadioShack

★★★☆☆
  • 1221 Linda Mar Shopping Ctr

    Pacifica, CA 94044

    Map & Directions
  • 650-359-4687

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3.2 5
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Nicole- very knowledgeable; with a patient, happy customer service attitude. Nick- what a nice young man- Great customer service, very professional. Nice to see young adults treat customers with kind, happy, considerate service. Thank You both!

5
★★★★★

Nicole- very knowledgeable; with a patient, happy customer service attitude. Nick- what a nice young man- Great customer service, very professional. Nice to see young adults treat customers with kind, happy, considerate service. Thank You both!

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i do not like the service here at all. i was trying to return my phone for too many reasons to list. the lady said i would have to pay a 15% restocking fee which i was fine with. i spent about $350 on the phone and figured it would be about $50. then the lady tells me that i will have to pay $100. when i asked her why she told me that the totel price of the phone was $600 and the %15 comes out of that not what i actually paid for. i asked her were it says that on the reciept and she could not find it. then the restocking fee turned into refurbishing fee so i call the one in chico were i bought the phone and they said there should be no charge on returned phones even if it had a scratch. so i contacted the one in san bruno talk to ditrict manager there and they told me that they were going to contact pacifica to not charge me the fee. 4 hrs later i return my phone with no fee. if they are charging me a fee shouldnt they be able to explain it

1
★☆☆☆☆

i do not like the service here at all. i was trying to return my phone for too many reasons to list. the lady said i would have to pay a 15% restocking fee which i was fine with. i spent about $350 on the phone and figured it would be about $50. then the lady tells me that i will have to pay $100. when i asked her why she told me that the totel price of the phone was $600 and the %15 comes out of that not what i actually paid for. i asked her were it says that on the reciept and she could not find it. then the restocking fee turned into refurbishing fee so i call the one in chico were i bought the phone and they said there should be no charge on returned phones even if it had a scratch. so i contacted the one in san bruno talk to ditrict manager there and they told me that they were going to contact pacifica to not charge me the fee. 4 hrs later i return my phone with no fee. if they are charging me a fee shouldnt they be able to explain it

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If I was the franchise owner of this Radio Shack, I would replace the current manager. She really needs to learn some people skill. All the really great managers that are not working to choose from, and you choose this one WHY???? Sprint had the potential of making $20,000. over the next 5 years from me along, instead I will avoid Radio Shack at all cost. The sales girls are top notch in that store, and should be managing the store, just my observation. Franchise Owner, check it out, you may be loosing money. Venting

1
★☆☆☆☆

If I was the franchise owner of this Radio Shack, I would replace the current manager. She really needs to learn some people skill. All the really great managers that are not working to choose from, and you choose this one WHY???? Sprint had the potential of making $20,000. over the next 5 years from me along, instead I will avoid Radio Shack at all cost. The sales girls are top notch in that store, and should be managing the store, just my observation. Franchise Owner, check it out, you may be loosing money. Venting

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1 out of 1 people found this review helpful.

.

Called up in a tizzy needing a new case fan for my desktop. After a little figuring out what we were talking about (fan for the tower, not a laptop cooling pad) the employee checked what they had on hand, found they had what I was looking for, and offered to track down where I might be able to find something better suited if what they had on hand did not suit.

NOTE: THE ADDRESS PROVIDED IS WRONG. IT IS LINDA MAR SHOPPING CENTER, NOT LINDA MAR BLVD.

This is important as I got lost on my way there trusting the address to be correct.

After I arrived she was helpful, and we confirmed that the fans were the same size. There were only two in stock but that will work for now.

2
★★★★☆

Called up in a tizzy needing a new case fan for my desktop. After a little figuring out what we were talking about (fan for the tower, not a laptop cooling pad) the employee checked what they had on hand, found they had what I was looking for, and offered to track down where I might be able to find something better suited if what they had on hand did not suit.

NOTE: THE ADDRESS PROVIDED IS WRONG. IT IS LINDA MAR SHOPPING CENTER, NOT LINDA MAR BLVD.

This is important as I got lost on my way there trusting the address to be correct.

After I arrived she was helpful, and we confirmed that the fans were the same size. There were only two in stock but that will work for now.

Pros: helpful, knowledgable, friendly

Cons: didn't have everything

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I'm always surprised by the excellent help I get in this Radio Shack. The employees really know electronics and go out of their way to help you.

2
★★★★★

I'm always surprised by the excellent help I get in this Radio Shack. The employees really know electronics and go out of their way to help you.

 

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