Autozone

After contacting AutoZone via e-mail and filing a complaint regarding the incident I mentioned above, I was contacted by their district manager. He apologized and told me that this treatment was unusual and not tolerated by his company. In addition, he promised to send me a gift card. I appreciate his efforts, but I'll definitely use the gift card at a different AutoZone store.

Posted 08/14/08 | Report Abuse

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If you ever have to buy car parts do NOT go to this place. Even though one of the sales associates is friendly, most of them are highly incompetent. I purchased materials at this store yesterday and when I tried to return the merchandise due to unsatisfactory results the sales associate was extremely rude. In addition, he told me that parts were missing. Well, I double checked everything on my end and returned the products the way they were actually sold to me. (Good to know that they sell you packages with parts missing, without being accountable for it) So if you feel like wasting your money, this is the place to go, otherwise try something else.

Posted 08/10/08 | Report Abuse

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