New Things West

★★★☆☆
  • 19638 Stevens Creek Blvd # 200

    Cupertino, CA 95014

    Map & Directions
  • 408-517-5711

About New Things West

Categories
  • Formal Wear Rental

Personal Services

Personal Services
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2.5 4
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I went to New Things West / Bay Area Bridal nervous about looking for a bridal gown. To my surprise, and because of the expert knowledge of my GREAT cosultant the experience was not only enjoyable but fun. The store was clean the dresses were well taken care of and the staff made me feel comfortable. My dress arrived early and I was able to meet with the seamstress around my schedule. At the time of my final fitting the dress fit perfect and I couldn't wait to wear my gown at my wedding. Their prices were fair and the service was excellent. I have recomended this store to friends and now I recomend them to you.

4
★★★★☆

I went to New Things West / Bay Area Bridal nervous about looking for a bridal gown. To my surprise, and because of the expert knowledge of my GREAT cosultant the experience was not only enjoyable but fun. The store was clean the dresses were well taken care of and the staff made me feel comfortable. My dress arrived early and I was able to meet with the seamstress around my schedule. At the time of my final fitting the dress fit perfect and I couldn't wait to wear my gown at my wedding. Their prices were fair and the service was excellent. I have recomended this store to friends and now I recomend them to you.

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i bought a bridesmaid dress from here. it was $260 + $40 (because i didn't order it 160 days ahead of time) + $40 because i was over a sizze 12 (their sizes, not normal sizes). I was to leave miami on thursday, the dress came in on monday in the wrong color! the designer overnighted fabric and their seamstress made a new dress. i got to the wedding and it was still the wrong color, ruining my best friend's theme. i talked to them about it and they said they would call the designer and call me back. i haven't received a phone call or any reimbursement even though i didn't have a designer dress and it was the wrong color. BEWARE OF THIS SHOP!!

PROS:
CONS: worst customer service, poorly managed

1
★☆☆☆☆

i bought a bridesmaid dress from here. it was $260 + $40 (because i didn't order it 160 days ahead of time) + $40 because i was over a sizze 12 (their sizes, not normal sizes). I was to leave miami on thursday, the dress came in on monday in the wrong color! the designer overnighted fabric and their seamstress made a new dress. i got to the wedding and it was still the wrong color, ruining my best friend's theme. i talked to them about it and they said they would call the designer and call me back. i haven't received a phone call or any reimbursement even though i didn't have a designer dress and it was the wrong color. BEWARE OF THIS SHOP!!

PROS:
CONS: worst customer service, poorly managed

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New Things West is connected with Bay Area Bridal, it has the cheaper bridal gowns (most off the rack) and formal dresses. If you're going to go to Bay Area Bridal anyway, you might as well check out what is in this store, but otherwise, the selection isn't that great and isn't work a special trip.

2
★★☆☆☆

New Things West is connected with Bay Area Bridal, it has the cheaper bridal gowns (most off the rack) and formal dresses. If you're going to go to Bay Area Bridal anyway, you might as well check out what is in this store, but otherwise, the selection isn't that great and isn't work a special trip.

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There are some pretty bridal gowns here but in terms of dresses, there isn't a whole lot unless you're into really flashy or knock-offs of designers such as BCBG. The service is decent, but I didn't really like the selection.

3
★★★☆☆

There are some pretty bridal gowns here but in terms of dresses, there isn't a whole lot unless you're into really flashy or knock-offs of designers such as BCBG. The service is decent, but I didn't really like the selection.

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