Katella Cleaners

★★☆☆☆

About Katella Cleaners

Hours
Mon-Fri 7am-6:30pm Saturday 8am- 5pm Closed Sundays

Personal Services

Personal Services
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2.0 3
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I guess this business has changed hands several times. It's now Green World Cleaners. just had the worst experience ever. Brought in a brand new, pricey dress. When I picked it up, it was ruined. Snagged, looked like badly matted fur, was running, everywhere. Took it back, demanded to talk the the manager. Conveniently, wasn't in. But I left the dress. Just got a phone call saying they don't know what happened because they never touched the dress.
See you in court, a-holes.

1
★☆☆☆☆

I guess this business has changed hands several times. It's now Green World Cleaners. just had the worst experience ever. Brought in a brand new, pricey dress. When I picked it up, it was ruined. Snagged, looked like badly matted fur, was running, everywhere. Took it back, demanded to talk the the manager. Conveniently, wasn't in. But I left the dress. Just got a phone call saying they don't know what happened because they never touched the dress.
See you in court, a-holes.

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This was the worst and most unprofessional service I have received from any business ever!! The store hours posted are 7 am to 6:30pm. I arrived to pick up my clothes at 7:10 this a.m., but they didn't open their doors until 20 minutes after the posted hours of operation. I decided to give them a call while I waited. When they finally answered my phone call, I asked her if she got my v.m. and she hung up on me. I called right back and said "hello?" after which, she hung up on me again. I then called the other branch of katella cleaners in Los Alamitos, and asked to speak with the manager. SAM, the owner, yelled into the phone "it's 7:30 in the morning Lady!" and slammed down the phone. When they finally opened their doors, the woman had no idea how many items I had, and tried to send me off with half of my clothes. Also, the woman in line next to me was given some one else's clothes entirely. Please, please please, stay away from this business!! I have never been treated more rudely

1
★☆☆☆☆

This was the worst and most unprofessional service I have received from any business ever!! The store hours posted are 7 am to 6:30pm. I arrived to pick up my clothes at 7:10 this a.m., but they didn't open their doors until 20 minutes after the posted hours of operation. I decided to give them a call while I waited. When they finally answered my phone call, I asked her if she got my v.m. and she hung up on me. I called right back and said "hello?" after which, she hung up on me again. I then called the other branch of katella cleaners in Los Alamitos, and asked to speak with the manager. SAM, the owner, yelled into the phone "it's 7:30 in the morning Lady!" and slammed down the phone. When they finally opened their doors, the woman had no idea how many items I had, and tried to send me off with half of my clothes. Also, the woman in line next to me was given some one else's clothes entirely. Please, please please, stay away from this business!! I have never been treated more rudely

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This is the best drycleaner that I've found. The service is super friendly. The owner will great you by name and help you bring clothes to your car if you have a lot. The clothes come out in excellent shape everytime. I've never had an issue with the quality. It's not the cheapest drycleaning, but I've found that you get what you pay for and this place is the best!

4
★★★★☆

This is the best drycleaner that I've found. The service is super friendly. The owner will great you by name and help you bring clothes to your car if you have a lot. The clothes come out in excellent shape everytime. I've never had an issue with the quality. It's not the cheapest drycleaning, but I've found that you get what you pay for and this place is the best!

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