Souza Propane Sales & Service

★★★★☆
  • 199 W Canal Dr

    Turlock, CA 95380

    Map & Directions
  • 209-667-1414

Home & Garden

Home & Garden
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I have never dealt with any service provider company with a more rude staff than this company. After trying to schedule an appointment with them to service our house for four days, and no call back or update to when an appointment might be scheduled, and after calling back two times, the person I last spoke with practically yelled at me on the phone and told me I needed to figure out what I needed. I'm sorry, but I don't know a thing about propane, that's why I'm calling. Had the previous home owner not had the tank already installed, I would definitely go with another service provider. I'm astounded a business would treat and/or speak to a customer as if they were a nuisance.

1
★☆☆☆☆

I have never dealt with any service provider company with a more rude staff than this company. After trying to schedule an appointment with them to service our house for four days, and no call back or update to when an appointment might be scheduled, and after calling back two times, the person I last spoke with practically yelled at me on the phone and told me I needed to figure out what I needed. I'm sorry, but I don't know a thing about propane, that's why I'm calling. Had the previous home owner not had the tank already installed, I would definitely go with another service provider. I'm astounded a business would treat and/or speak to a customer as if they were a nuisance.

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Business Response:

You are definitely not a nuisance to us. We are sorry that you felt you were treated rudely. Please contact one of our management team members so that we might have the chance to address your concerns.
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I like the convenience of their location and ability to fill up the tank. No appts are necessary and they are fast and courteous even on a hot summer day when everyone is using the Weber

5
★★★★★

I like the convenience of their location and ability to fill up the tank. No appts are necessary and they are fast and courteous even on a hot summer day when everyone is using the Weber

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We like to get our RV filled with propane. You drive up and they fill it for you. You don't have to make an appt like at some places. The people are nice and the know what they are doing.

5
★★★★★

We like to get our RV filled with propane. You drive up and they fill it for you. You don't have to make an appt like at some places. The people are nice and the know what they are doing.

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