Supercuts

★★☆☆☆
We're all about cuts that rock. We don't just do haircuts better, we do everything better. Men's & Women's cuts, coloring, styling & more.
  • 1842 E Washington Blvd

    Pasadena, CA 91104

    Map & Directions
  • 626-398-0588

Personal Services

Personal Services
More choices in Pasadena:
Resultset_next

Supercuts

411 E Huntington Dr 105 Arcadia, CA

Resultset_next

Tuscany Spa Skin & Body Clinic

2210 Florencita Ave Montrose, AL

2.0 9
Hi! Sign in to let us know how Supercuts was?
Write a Review
.

All I wanted was a buzz cut with #3 and a rounded finish at the back - should have taken 5 - 7 minutes tops.

What I got instead was a lot of attitude and a sharp jab on the temple with the corner of the trimmer! No, she not only did felt no obligation to apologize, but instead accused me of moving my head and deliberately running into the trimmer!

Her final parting shot was "Don't tell me what to do; I have been doing this for 20 years!" Well, I have been having haircuts for over fifty years but never did I have a comparable experience - hate to bring up the R word, but I suspect that was definitely in the mix with this lady from East Europe.

1
★☆☆☆☆

All I wanted was a buzz cut with #3 and a rounded finish at the back - should have taken 5 - 7 minutes tops.

What I got instead was a lot of attitude and a sharp jab on the temple with the corner of the trimmer! No, she not only did felt no obligation to apologize, but instead accused me of moving my head and deliberately running into the trimmer!

Her final parting shot was "Don't tell me what to do; I have been doing this for 20 years!" Well, I have been having haircuts for over fifty years but never did I have a comparable experience - hate to bring up the R word, but I suspect that was definitely in the mix with this lady from East Europe.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I will NEVER go to this supercuts again. I used to go all the time because it is convenient, but a couple of times i've gotten stuck with the same stylist who starts insulting the condition of my hair the second i sit down. Im a guy in my thirties with admittedly fine hair, but she makes me feel like i have the worst possible head of hair and only 50 dollars of product will save it. This time I just wanted a trim of the sides and back I told her i did NOT want to cut anything off the top and had to practically scream when she started to try to cut a large chuck of my hair off while not paying attention. I caught her in time, but then she pretty much refused to finish a proper haircut and i left with a lopsided head of hair. The entire time, the criticism of the condition of my scalp continued in an effort to get me to buy product. Ultimately i agreed to one product just to get her to stop and I left shaking and feeling awful.

1
★☆☆☆☆

I will NEVER go to this supercuts again. I used to go all the time because it is convenient, but a couple of times i've gotten stuck with the same stylist who starts insulting the condition of my hair the second i sit down. Im a guy in my thirties with admittedly fine hair, but she makes me feel like i have the worst possible head of hair and only 50 dollars of product will save it. This time I just wanted a trim of the sides and back I told her i did NOT want to cut anything off the top and had to practically scream when she started to try to cut a large chuck of my hair off while not paying attention. I caught her in time, but then she pretty much refused to finish a proper haircut and i left with a lopsided head of hair. The entire time, the criticism of the condition of my scalp continued in an effort to get me to buy product. Ultimately i agreed to one product just to get her to stop and I left shaking and feeling awful.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The last time I went here I told the stylist what I wanted, and she told me she couldn't do it and proceeded to argue with me for a few minutes over what I should do with my hair. (All I needed was a trim.) I walked out without getting my hair cut. I will never come here again.

1
★☆☆☆☆

The last time I went here I told the stylist what I wanted, and she told me she couldn't do it and proceeded to argue with me for a few minutes over what I should do with my hair. (All I needed was a trim.) I walked out without getting my hair cut. I will never come here again.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

New to the area my husband expected this local chain hair salon to be just what he needs for a basic head shave. A quick buzz all over with clipper #1, simple, quick, friendly...uh, no. The two times he has been there all of the staff from counter person, "assigned" unhappy stylist to the stormy mood manager were chilly, indifferent, and obviously unhappy to be working their chosen profession. No headrub, no smile, not even a "the weather's been nice". My husband also tried having his eyebrows tweezed/waxed (which took major negotiations on my part) by a gal who seems to be learning it as she went along. In a pinch tonight I called to see if we could get him in tomorrow and WOW!!! They can't even offer30 seconds of friendliness on the phone. Not worth your time, money or blessing of good graces.

2
★★☆☆☆

New to the area my husband expected this local chain hair salon to be just what he needs for a basic head shave. A quick buzz all over with clipper #1, simple, quick, friendly...uh, no. The two times he has been there all of the staff from counter person, "assigned" unhappy stylist to the stormy mood manager were chilly, indifferent, and obviously unhappy to be working their chosen profession. No headrub, no smile, not even a "the weather's been nice". My husband also tried having his eyebrows tweezed/waxed (which took major negotiations on my part) by a gal who seems to be learning it as she went along. In a pinch tonight I called to see if we could get him in tomorrow and WOW!!! They can't even offer30 seconds of friendliness on the phone. Not worth your time, money or blessing of good graces.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am giving it 2 Stars** ONLY, because the gal was sweet & had good hands with a NICE head massage. As far as the CUT I got=It was NOTHING like what I'd been wearing & I said, "Look at the style I have, as I just need a Trim!" She barely glanced at it, & while it was
WET said, "So HOW shall we do it?" Duh! Got a sloppy cut & it looked whacked, when I washed it, myself! She did her own thing &
SOLD me some Mouse, that I can't use! (it doesn't hold up) So, I'll admit she was a GOOD Salesperson, but NOT a good Hair Stylist!
Cheap, but not really WORTH it!

2
★★☆☆☆

I am giving it 2 Stars** ONLY, because the gal was sweet & had good hands with a NICE head massage. As far as the CUT I got=It was NOTHING like what I'd been wearing & I said, "Look at the style I have, as I just need a Trim!" She barely glanced at it, & while it was
WET said, "So HOW shall we do it?" Duh! Got a sloppy cut & it looked whacked, when I washed it, myself! She did her own thing &
SOLD me some Mouse, that I can't use! (it doesn't hold up) So, I'll admit she was a GOOD Salesperson, but NOT a good Hair Stylist!
Cheap, but not really WORTH it!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

i must say that i've been here twice and would never ever come back here again. i should have known better because the first time was only an "okay".

i brought in photos both times of the type of cut i wanted. the first time was alright but it was just a horrible haircut as far as general haircut techniques go. the haircutter that did my hair could use a review on how to blend, trim, and finish properly. also, the cut i ended up getting had BARELY any similarity to the photo i brought in.

the second time i brought in a photo, it had some basic directions underneath, stating it was a "medium layer cut with a deconstructed neckline and arch", "with length over the ears". the photo itself illustrated the statements. the cut i got had NOTHING to do with what was in the photo. i received some half-assed medium layer bowl cut that looked just like the cut i got the first time except it was blockier and was of even poorer quality and less technique. the haircutter didn't stop to ask me anything. i don't even know why she stopped to look at the photo because she certainly wasn't using it as a reference in any way.

i would not recommend this place to anyone who wants a decent haircut and would certainly never go there myself again.

PROS: price
CONS: everything else

1
★☆☆☆☆

i must say that i've been here twice and would never ever come back here again. i should have known better because the first time was only an "okay".

i brought in photos both times of the type of cut i wanted. the first time was alright but it was just a horrible haircut as far as general haircut techniques go. the haircutter that did my hair could use a review on how to blend, trim, and finish properly. also, the cut i ended up getting had BARELY any similarity to the photo i brought in.

the second time i brought in a photo, it had some basic directions underneath, stating it was a "medium layer cut with a deconstructed neckline and arch", "with length over the ears". the photo itself illustrated the statements. the cut i got had NOTHING to do with what was in the photo. i received some half-assed medium layer bowl cut that looked just like the cut i got the first time except it was blockier and was of even poorer quality and less technique. the haircutter didn't stop to ask me anything. i don't even know why she stopped to look at the photo because she certainly wasn't using it as a reference in any way.

i would not recommend this place to anyone who wants a decent haircut and would certainly never go there myself again.

PROS: price
CONS: everything else

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Twice I asked for an A-line bob (a simple cut), twice I got something that has no name (for a reason) which was half similar to what I wanted, half what Courtney Love might want. Same stylist, who was friendly, but obviously either didn't hear me twice, didn't care twice or didn't have a clue what she was doing....twice.

Being the Christmas holiday, I called 1.5 weeks later and was told that they will not guarantee this cut more than 1 week post-original appointment. That's too bad... for them, because now I'm here and elsewhere letting others know of their poor customer service. As usual, you get what you pay for. Unless it's Supercuts on Washington Blvd. in Pasadena, in which case you get something entirely different than what you paid for and poor customer service to boot. I am passing on my low-rating to all my friends, family and co-workers so that they, too, don't get unfortunate haircuts followed by poor customer service.

PROS: Cheap.
CONS: Poor customer service, stylist doesn't listen to customer request.

2
★★☆☆☆

Twice I asked for an A-line bob (a simple cut), twice I got something that has no name (for a reason) which was half similar to what I wanted, half what Courtney Love might want. Same stylist, who was friendly, but obviously either didn't hear me twice, didn't care twice or didn't have a clue what she was doing....twice.

Being the Christmas holiday, I called 1.5 weeks later and was told that they will not guarantee this cut more than 1 week post-original appointment. That's too bad... for them, because now I'm here and elsewhere letting others know of their poor customer service. As usual, you get what you pay for. Unless it's Supercuts on Washington Blvd. in Pasadena, in which case you get something entirely different than what you paid for and poor customer service to boot. I am passing on my low-rating to all my friends, family and co-workers so that they, too, don't get unfortunate haircuts followed by poor customer service.

PROS: Cheap.
CONS: Poor customer service, stylist doesn't listen to customer request.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have the same person cut my hair all the time except on occasion when she may be not working. If this is the case, another employee will cut it exactly how I ask.

PROS: No wait early morning
CONS: Thay always ask if I want products to buy

4
★★★★☆

I have the same person cut my hair all the time except on occasion when she may be not working. If this is the case, another employee will cut it exactly how I ask.

PROS: No wait early morning
CONS: Thay always ask if I want products to buy

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I used to go here all the time and I pretty much liked them. Once I had a cut that I wasn't really happy with but it wasn't horrible. I like that they are not super expensive but you still get a good hair cut. I usually call ahead because this location can get pretty busy. The people have always been really nice and they work quickly. However, they will always try and sell you some kind of product wheter you need it or not and that can get a little annoying.

4
★★★★☆

I used to go here all the time and I pretty much liked them. Once I had a cut that I wasn't really happy with but it wasn't horrible. I like that they are not super expensive but you still get a good hair cut. I usually call ahead because this location can get pretty busy. The people have always been really nice and they work quickly. However, they will always try and sell you some kind of product wheter you need it or not and that can get a little annoying.

Was this review helpful to you?
Ratings_icons Ratings_icons

Editorial from

Value-minded hair salon offers cuts, color and a range of products including Paul Mitchell, Matrix and Bed Head lines.

 

Wait, you're the expert.

If you've been to or used Supercuts, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review