IBEX Bridal & Tuxedo Center

★★★★☆
  • 836 S Los Angeles St

    Los Angeles, CA 90014

    Map & Directions
  • 213-627-7532

About IBEX Bridal & Tuxedo Center

Details
Hours
Mon 9:30am-5:30pm, Wed 9:30am-5:30pm, Fri 9:30am-5:30pm, Tue 10am-5:30pm, Thu 10am-5:30pm, Sat 9am-5:30pm

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DO NOT SHOP HERE!!! I went to the store with two of my bridesmaids on 1/2/15. We purchase two out (Erika and Rosemarie) of five bridesmaids dresses on that day and we committed to buy the remaining three. My three other bridesmaids live out of town. I e-mailed my three bridesmaids the paperwork to order the dress. On 1/10/15 Jamie ordered her dress and they charged her card. On 1/20/15 Lindsay ordered her dress and they charged her card. I called on 1/20/15 and Christine told me that Jamie and Emily hadn't ordered their dresses and the same on 1/23/15. On 1/24/15 Emily ordered her dress and charged her card. On 1/24/15 Jamie sent her paperwork again, they charged her card twice now. On 1/27/15 I called again Christine(a) told me they had Emily's paperwork but still not Jamies at this point they have charged her twice. On 1/28/15 I called and Rose(a) told me they had Jamie's credit sheet but not order form and Emily's paperwork wasn't sent in yet (even though) they have charged Emily's card. I called on 1/29/15 and Rose(a) answered and I asked to speak to Christine(a) and Rose(a) rudely told me that said has already told me all the information I needed yesterday. I told her they Christine has been telling me for 3 weeks that they didn't have Jamie's paperwork even though they have charged her. She told me I needed to speak to Christine(a). She said she would call me back (she didn't). I called again 5 hours later. Christine(a) was extremely rude she wouldn't let me speak she would admit that either she or the store made several mistakes. I asking to speak to the owner/manager and she refused to let me speak to him. She tried to blame "all the confusion" on one of my bridesmaids claiming that she didn't fill out her name at the top she just put my name. (We are both Erika but different last names) so she clearly didn't look at the last names. That aside she told me every time I called I called that she had Rosemarie, Lindsay, and Erika's forms so she obviously is grabbing at anything to blame her mistakes on. I have never in my 30 years have come across such unorganized, incompetent business in my life. We have spent over $5,500 (my wedding dress and bridesmaid dresses) at this store and this is how I get treated. Getting yelled at over the phone and Christine(a) blaming me and my friends. This is caused me a great deal amount of stress over the last 4 weeks.

1
★☆☆☆☆

DO NOT SHOP HERE!!! I went to the store with two of my bridesmaids on 1/2/15. We purchase two out (Erika and Rosemarie) of five bridesmaids dresses on that day and we committed to buy the remaining three. My three other bridesmaids live out of town. I e-mailed my three bridesmaids the paperwork to order the dress. On 1/10/15 Jamie ordered her dress and they charged her card. On 1/20/15 Lindsay ordered her dress and they charged her card. I called on 1/20/15 and Christine told me that Jamie and Emily hadn't ordered their dresses and the same on 1/23/15. On 1/24/15 Emily ordered her dress and charged her card. On 1/24/15 Jamie sent her paperwork again, they charged her card twice now. On 1/27/15 I called again Christine(a) told me they had Emily's paperwork but still not Jamies at this point they have charged her twice. On 1/28/15 I called and Rose(a) told me they had Jamie's credit sheet but not order form and Emily's paperwork wasn't sent in yet (even though) they have charged Emily's card. I called on 1/29/15 and Rose(a) answered and I asked to speak to Christine(a) and Rose(a) rudely told me that said has already told me all the information I needed yesterday. I told her they Christine has been telling me for 3 weeks that they didn't have Jamie's paperwork even though they have charged her. She told me I needed to speak to Christine(a). She said she would call me back (she didn't). I called again 5 hours later. Christine(a) was extremely rude she wouldn't let me speak she would admit that either she or the store made several mistakes. I asking to speak to the owner/manager and she refused to let me speak to him. She tried to blame "all the confusion" on one of my bridesmaids claiming that she didn't fill out her name at the top she just put my name. (We are both Erika but different last names) so she clearly didn't look at the last names. That aside she told me every time I called I called that she had Rosemarie, Lindsay, and Erika's forms so she obviously is grabbing at anything to blame her mistakes on. I have never in my 30 years have come across such unorganized, incompetent business in my life. We have spent over $5,500 (my wedding dress and bridesmaid dresses) at this store and this is how I get treated. Getting yelled at over the phone and Christine(a) blaming me and my friends. This is caused me a great deal amount of stress over the last 4 weeks.

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.

DO NOT SHOP HERE!!! I went to the store with two of my bridesmaids on 1/2/15. We purchase two out (Erika and Rosemarie) of five bridesmaids dresses on that day and we committed to buy the remaining three. My three other bridesmaids live

3
★★★★★

DO NOT SHOP HERE!!! I went to the store with two of my bridesmaids on 1/2/15. We purchase two out (Erika and Rosemarie) of five bridesmaids dresses on that day and we committed to buy the remaining three. My three other bridesmaids live

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Ibex Bridals was highly recommended by one of my closest friends. She got her Demetrios dress here and she said she got it for such a great price, the dress looked AMAZING on her. Even though my friend told me to just go straight to Ibex

3
★★★★★

Ibex Bridals was highly recommended by one of my closest friends. She got her Demetrios dress here and she said she got it for such a great price, the dress looked AMAZING on her. Even though my friend told me to just go straight to Ibex

.

Wow what can i say about this place besides that its the most fantastic salon out of the bunch i have been too. Let me tell you first that it is located in downtown so easy to get to,but not to mention the selection that they offer! I found the same dress's here that i tryed on in panache in Beverly hills for a fraction of the cost!!!! My bridesmaid had a ball too, i liked that they carried plus size gowns so all my girls could try on. The customer service was top knotch and i got a steal here. I am shocked as to how much money i really saved!!

5
★★★★★

Wow what can i say about this place besides that its the most fantastic salon out of the bunch i have been too. Let me tell you first that it is located in downtown so easy to get to,but not to mention the selection that they offer! I found the same dress's here that i tryed on in panache in Beverly hills for a fraction of the cost!!!! My bridesmaid had a ball too, i liked that they carried plus size gowns so all my girls could try on. The customer service was top knotch and i got a steal here. I am shocked as to how much money i really saved!!

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.

This place is fantastic! They carry a huge selection and i even found gowns here that i had tryed on in beverly hills for a fraction of the cost! They have plus size too. Very pleased over all, great service and great prices.

3
★★★★★

This place is fantastic! They carry a huge selection and i even found gowns here that i had tryed on in beverly hills for a fraction of the cost! They have plus size too. Very pleased over all, great service and great prices.

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Amazing Place! Such a Large selection!! Such amazing service. I cant say more. I have been here 3 times. once for myself and twice for my sister and my friend and each experience is better than the next. They always gave us the best prices (trust me they do have the most competitive price imaginable.) and such great service. Their whole staff is so so kind. Always smiling and always willing to help the bride as well as one another. They erase all the confusion of buying your dress and make the process simple and pleasant. To all the brides, I will continue to refer brides to this store because they give you the experience you imagine for your dress shopping day.

5
★★★★★

Amazing Place! Such a Large selection!! Such amazing service. I cant say more. I have been here 3 times. once for myself and twice for my sister and my friend and each experience is better than the next. They always gave us the best prices (trust me they do have the most competitive price imaginable.) and such great service. Their whole staff is so so kind. Always smiling and always willing to help the bride as well as one another. They erase all the confusion of buying your dress and make the process simple and pleasant. To all the brides, I will continue to refer brides to this store because they give you the experience you imagine for your dress shopping day.

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.

Amazing Place! Such a Large selection!! Such amazing service. I cant say more. I have been here 3 times. once for myself and twice for my sister and my friend and each experience is better than the next. They always gave us the best prices

3
★★★★★

Amazing Place! Such a Large selection!! Such amazing service. I cant say more. I have been here 3 times. once for myself and twice for my sister and my friend and each experience is better than the next. They always gave us the best prices

.

So I went into IBEX but didnt know much of what I was looking for except that it had to be in the wedding genre. I had tried on dresses before but never knew what consulting was supposed to be like.. if that makes sense? I tried on dresses for family and friends and they all loved the dresses I wore but I was never excited about any of them. My bridal consultant was so patient with me but she even told me it was obvious that i was feeling dreary from trying on all these dresses. She asked me if she could pull a few me and I reluctantly agreed. She pulled about two and those ended up being the two I was going to choose from. I decided on my dress today and I couldnt be happier. Such a knowledgable staff, they really knew what they were doing and they helped me with my dream gown. I cant thank IBEX enough for such a great shopping experience

5
★★★★★

So I went into IBEX but didnt know much of what I was looking for except that it had to be in the wedding genre. I had tried on dresses before but never knew what consulting was supposed to be like.. if that makes sense? I tried on dresses for family and friends and they all loved the dresses I wore but I was never excited about any of them. My bridal consultant was so patient with me but she even told me it was obvious that i was feeling dreary from trying on all these dresses. She asked me if she could pull a few me and I reluctantly agreed. She pulled about two and those ended up being the two I was going to choose from. I decided on my dress today and I couldnt be happier. Such a knowledgable staff, they really knew what they were doing and they helped me with my dream gown. I cant thank IBEX enough for such a great shopping experience

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.

I had a wonderful experience at IBEX today. I scheduled my appointment with them two weeks ago and since then I have went shopping around elsewhere also. Let me tell you, I have met the rudest and snottiest people at other places.. but not

3
★★★★★

I had a wonderful experience at IBEX today. I scheduled my appointment with them two weeks ago and since then I have went shopping around elsewhere also. Let me tell you, I have met the rudest and snottiest people at other places.. but not

.

So I went into IBEX but didnt know much of what I was looking for except that it had to be in the wedding genre. I had tried on dresses before but never knew what consulting was supposed to be like.. if that makes sense? I tried on dresses

3
★★★★★

So I went into IBEX but didnt know much of what I was looking for except that it had to be in the wedding genre. I had tried on dresses before but never knew what consulting was supposed to be like.. if that makes sense? I tried on dresses

.

I am a bride on a mission for the perfect dress, I have been all over LA and Orange county finding many i like but not love. So i found Ibex online, i loved there selection of dress that were showin on there site so i made a trip down to see them.
Let me tell you there collection is amazeing!!!! I couldnt belive how many dress's there was for me to choose from.
My consultant who was so nice, let me try on what i liked. She even pulled a few more for me to see. Well needless to say there was this gorgeous gown in the selection she chose and this turned out to be my dress. Really goes to show that you should try on different things.
I would like to thank Chanel and Ibex for a great experiece and i look forward to seeing my dress in 6 months when it comes in : )

5
★★★★★

I am a bride on a mission for the perfect dress, I have been all over LA and Orange county finding many i like but not love. So i found Ibex online, i loved there selection of dress that were showin on there site so i made a trip down to see them.
Let me tell you there collection is amazeing!!!! I couldnt belive how many dress's there was for me to choose from.
My consultant who was so nice, let me try on what i liked. She even pulled a few more for me to see. Well needless to say there was this gorgeous gown in the selection she chose and this turned out to be my dress. Really goes to show that you should try on different things.
I would like to thank Chanel and Ibex for a great experiece and i look forward to seeing my dress in 6 months when it comes in : )

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.

I am a bride on a mission for the perfect dress, I have been all over LA and Orange county finding many i like but not love. So i found Ibex online, i loved there selection of dress that were showin on there site so i made a trip down to

3
★★★★★

I am a bride on a mission for the perfect dress, I have been all over LA and Orange county finding many i like but not love. So i found Ibex online, i loved there selection of dress that were showin on there site so i made a trip down to

.

Do you know any Picky brides you just wanna smack across the face? Meet me. I am one of the most abnoxious bridezillas youll ever meet. At least thats what everyone says to me on a normal basis since the day I have started planning my wedding. I have had mean looks directed at me at every bridal venue I have visited.. so it was a shocker to me that my bridal consultant had my dry sense of humor and actually called me a sweetheart. Its so amazing to hear that from someone who barely knows you during such a stressful time. She was so patient with me as we looked for my dream gown and she didnt take my criticism of the dresses personally like most bridal consultants, just nodded, agreed and proceeded to the next dress until I finall put on the most amazing and most flattering gown you will ever see in your life. This dress isnt one I would have picked from the books in a million years but she pulled it out for me and urged me to try it on "For her".. I did and you wouldn't believe how much I loved this dress. For the first time I felt like a beautiful princess bride and less like a monster. I was astonished by my own reflection. Anyway I picked up my dress and it was as perfect as I had imagined it would be. I can now relax because all the hard parts are over .. Ironically, as I picked up my dress and the IBEX team said their goodbyes to me and gushed that it was a pleasure working with me.. for the first time with the first bridal store.. I think they actually meant it genuinly. Thanks IBEX

5
★★★★★

Do you know any Picky brides you just wanna smack across the face? Meet me. I am one of the most abnoxious bridezillas youll ever meet. At least thats what everyone says to me on a normal basis since the day I have started planning my wedding. I have had mean looks directed at me at every bridal venue I have visited.. so it was a shocker to me that my bridal consultant had my dry sense of humor and actually called me a sweetheart. Its so amazing to hear that from someone who barely knows you during such a stressful time. She was so patient with me as we looked for my dream gown and she didnt take my criticism of the dresses personally like most bridal consultants, just nodded, agreed and proceeded to the next dress until I finall put on the most amazing and most flattering gown you will ever see in your life. This dress isnt one I would have picked from the books in a million years but she pulled it out for me and urged me to try it on "For her".. I did and you wouldn't believe how much I loved this dress. For the first time I felt like a beautiful princess bride and less like a monster. I was astonished by my own reflection. Anyway I picked up my dress and it was as perfect as I had imagined it would be. I can now relax because all the hard parts are over .. Ironically, as I picked up my dress and the IBEX team said their goodbyes to me and gushed that it was a pleasure working with me.. for the first time with the first bridal store.. I think they actually meant it genuinly. Thanks IBEX

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Crazy as it is, I drove from San Diego to Los Angeles for one particular dress without a full guarantee that the dress would be there, I winged it.. only because the lady I spoke with was so sweet and so certain that I would find the gown I wanted. I was so sure I wanted the gown that I had initially asked for that I just went for it. I booked my appointment and went in on a saturday. It was fully of joyous brides laughing and joking and having a full out good time. I worked with my bridal expert, Ksenia who brought out the dress that I had initially inquired about. I tried this dress on and it wasn't all that great. Luckily, they had such a large selection that I was able to try on a few other dresses until I put on "The dress" me my sister and my consultant all knew that this was the dress the moment she put it on me.. It just felt right.. it was one of those feelings when you "just know" cliche as that sounds. Anyway I got an amazing deal on my gown and they are able to get it to me on time. Which was another thing I was short on, Time..but they assured me that my dress will be in on time and I am so excited about it. This place is amazing in all honesty I never had such a lavish shopping experience

5
★★★★★

Crazy as it is, I drove from San Diego to Los Angeles for one particular dress without a full guarantee that the dress would be there, I winged it.. only because the lady I spoke with was so sweet and so certain that I would find the gown I wanted. I was so sure I wanted the gown that I had initially asked for that I just went for it. I booked my appointment and went in on a saturday. It was fully of joyous brides laughing and joking and having a full out good time. I worked with my bridal expert, Ksenia who brought out the dress that I had initially inquired about. I tried this dress on and it wasn't all that great. Luckily, they had such a large selection that I was able to try on a few other dresses until I put on "The dress" me my sister and my consultant all knew that this was the dress the moment she put it on me.. It just felt right.. it was one of those feelings when you "just know" cliche as that sounds. Anyway I got an amazing deal on my gown and they are able to get it to me on time. Which was another thing I was short on, Time..but they assured me that my dress will be in on time and I am so excited about it. This place is amazing in all honesty I never had such a lavish shopping experience

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.

Do you know any Picky brides you just wanna smack across the face? Meet me. I am one of the most abnoxious bridezillas youll ever meet. At least thats what everyone says to me on a normal basis since the day I have started planning my

3
★★★★★

Do you know any Picky brides you just wanna smack across the face? Meet me. I am one of the most abnoxious bridezillas youll ever meet. At least thats what everyone says to me on a normal basis since the day I have started planning my

.

Crazy as it is, I drove from San Diego to Los Angeles for one particular dress without a full guarantee that the dress would be there, I winged it.. only because the lady I spoke with was so sweet and so certain that I would find the gown

3
★★★★★

Crazy as it is, I drove from San Diego to Los Angeles for one particular dress without a full guarantee that the dress would be there, I winged it.. only because the lady I spoke with was so sweet and so certain that I would find the gown

.

I must admit i read some of these horrible reviews and was hesitant about going down there but i called several places and they were the only place to carry a specific Allure Couture dress.
So i went and wow was i gladly suprised when the

3
★★★★★

I must admit i read some of these horrible reviews and was hesitant about going down there but i called several places and they were the only place to carry a specific Allure Couture dress.
So i went and wow was i gladly suprised when the

.

This place has an amazing selection and very resonable prices. Despite what these reviews said i felt like i was at a different place, every one was so nice and helpful. I would defiantley incouraged a bride to check out for there self, i wasnt disapointed. I couldnt be happier!

5
★★★★★

This place has an amazing selection and very resonable prices. Despite what these reviews said i felt like i was at a different place, every one was so nice and helpful. I would defiantley incouraged a bride to check out for there self, i wasnt disapointed. I couldnt be happier!

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I am a second time bride who is obviously very optimistic. My daughter and sister really didnt want to go into IBEX to buy my wedding gown. In fact we were only there to do some shopping for other things in the garment district. I passed

3
★★★★★

I am a second time bride who is obviously very optimistic. My daughter and sister really didnt want to go into IBEX to buy my wedding gown. In fact we were only there to do some shopping for other things in the garment district. I passed

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I Love IBEX. I had so much fun at this store. The sales consult. helpin me wus like my long lost best friend and the manager helped me out terribly with some incredeible dealz and discounts. I caNt describe in words how much I love this

3
★★★★★

I Love IBEX. I had so much fun at this store. The sales consult. helpin me wus like my long lost best friend and the manager helped me out terribly with some incredeible dealz and discounts. I caNt describe in words how much I love this

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I am always reading up on review websites and IBEX has always been warned as somewhere not to go. but besides looking at the ratings, I actually take the time to read through the reviews. Unfortunately no bridal store or boutique was

3
★★★★★

I am always reading up on review websites and IBEX has always been warned as somewhere not to go. but besides looking at the ratings, I actually take the time to read through the reviews. Unfortunately no bridal store or boutique was

.

We are a family of bargain shoppers. We are also Armenian. Word of mouth and Armenian advertising is of major importance to us. Whatever the case, I didn't really want to buy my dress from downtown LA. So I tried a few other shops such as

3
★★★★★

We are a family of bargain shoppers. We are also Armenian. Word of mouth and Armenian advertising is of major importance to us. Whatever the case, I didn't really want to buy my dress from downtown LA. So I tried a few other shops such as

.

enough said!\r

3
★★★★★

enough said!\r

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I came to over the weekend, the place was crowded with people!!! I didn't have an appointment but the nice girl at the front was happy to squeeze me and my party in : ). We only had to wait 5 mins.
I had had to specific dress's in mind and i was so glad that they had them for me to try on. This was the first shop and the last shop i went too, they had so many dress's for me to try on and my consultant even pulled more for me to see so i could be sure i was making the right descion. I had done some calling around asking about prices on the 2 dress i was interested and when i came to ibex they quoted me a killer deal. I endedup with a different dress and i love it! I am very happy and would reccomend all brides here , my consultant Shanel was very nice and helpful. Check it out for your self!

5
★★★★★

I came to over the weekend, the place was crowded with people!!! I didn't have an appointment but the nice girl at the front was happy to squeeze me and my party in : ). We only had to wait 5 mins.
I had had to specific dress's in mind and i was so glad that they had them for me to try on. This was the first shop and the last shop i went too, they had so many dress's for me to try on and my consultant even pulled more for me to see so i could be sure i was making the right descion. I had done some calling around asking about prices on the 2 dress i was interested and when i came to ibex they quoted me a killer deal. I endedup with a different dress and i love it! I am very happy and would reccomend all brides here , my consultant Shanel was very nice and helpful. Check it out for your self!

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Wow.....REALLY?

Our experience at IBEX was abhorrent, and I can't recommend anyone EVER go there. We were accosted by a gigantic woman who was told our price range and pretended she had nothing of the sort.

Because there were six of us

3
★★★★★

Wow.....REALLY?

Our experience at IBEX was abhorrent, and I can't recommend anyone EVER go there. We were accosted by a gigantic woman who was told our price range and pretended she had nothing of the sort.

Because there were six of us

.

I am very unhappy with Ibex. I believe they are one of the worst stores in California. Take a look at all of their good reviews. The people who write the good reviews only have ONE review on this entire site. What does that tell you? Ibex writes their own reviews. Come on, who would sign up for insider pages to write ONE little good review. People don't have time for that. Now, if you have a bad experience then you want the whole world to know about how displeased you are with the service you received.

I am truly displeased with the service I recieved at Ibex. It's very sad to have to be dealing with this when this should have been such a joyous occasion. I do not recommend this place.

1
★☆☆☆☆

I am very unhappy with Ibex. I believe they are one of the worst stores in California. Take a look at all of their good reviews. The people who write the good reviews only have ONE review on this entire site. What does that tell you? Ibex writes their own reviews. Come on, who would sign up for insider pages to write ONE little good review. People don't have time for that. Now, if you have a bad experience then you want the whole world to know about how displeased you are with the service you received.

I am truly displeased with the service I recieved at Ibex. It's very sad to have to be dealing with this when this should have been such a joyous occasion. I do not recommend this place.

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Came in with my fiance after shoping around. This place has the best selction out of them all and the prices where awesome. What more can you ask for?

5
★★★★★

Came in with my fiance after shoping around. This place has the best selction out of them all and the prices where awesome. What more can you ask for?

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0 out of 1 people found this review helpful.

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I am very unhappy with the service I received at Ibex. I purchased my dress here 7 months in advance and I was charged a delivery charge of $80.00. Unfortunately I signed the contract so there was no way out of it. Too bad I didn??t read it carefully before signing it. I guess I was too excited and nervous and also felt pressured. My advice to you is to do your research before purchasing. They will try to push you to make a decision right away. They will tell you they can offer you a discount if you purchase that same day. Do not let them push you into making such a huge decision on the spot. It??s your DAY one of the most important days of your life. Whether you spend $500 for a dress of $5000 you should never be pressured into getting something you are not sure of. Time and time again I asked for help and I did not get any of my concerns addressed. Their answer to was always, ??you bought the dress and if you don??t pay for it you will be sued.? I just a few concerns about the dress and not one time did someone help me. They just yelled at me and told me I better pay for it. Can you believe it? I work for the travel industry and when my client has a concern at a hotel I have booked for them I will try my best to help them. I understand that once a dress is ordered there is no turning back, but will it hurt to just answer my questions. I??ve also done some research on Ibex and they have over 100 lawsuits. What does that tell you?

1
★☆☆☆☆

I am very unhappy with the service I received at Ibex. I purchased my dress here 7 months in advance and I was charged a delivery charge of $80.00. Unfortunately I signed the contract so there was no way out of it. Too bad I didn??t read it carefully before signing it. I guess I was too excited and nervous and also felt pressured. My advice to you is to do your research before purchasing. They will try to push you to make a decision right away. They will tell you they can offer you a discount if you purchase that same day. Do not let them push you into making such a huge decision on the spot. It??s your DAY one of the most important days of your life. Whether you spend $500 for a dress of $5000 you should never be pressured into getting something you are not sure of. Time and time again I asked for help and I did not get any of my concerns addressed. Their answer to was always, ??you bought the dress and if you don??t pay for it you will be sued.? I just a few concerns about the dress and not one time did someone help me. They just yelled at me and told me I better pay for it. Can you believe it? I work for the travel industry and when my client has a concern at a hotel I have booked for them I will try my best to help them. I understand that once a dress is ordered there is no turning back, but will it hurt to just answer my questions. I??ve also done some research on Ibex and they have over 100 lawsuits. What does that tell you?

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1 out of 1 people found this review helpful.

.

Thank you for making it so easy for me. Channell I loved your service. IBEX's prices are so affordable that I can now afford to go on a honeymoon too! The manager made sure that everyone is on their best behavior with the brides. I was in such a cheery atmosphere surrounded by brides and mothers and bridesmaids who were all so happy with the service they were getting. I did check their actual rating with the Better Business Bureau. It was an A+!! I am not surprised. They are amazing!!

5
★★★★★

Thank you for making it so easy for me. Channell I loved your service. IBEX's prices are so affordable that I can now afford to go on a honeymoon too! The manager made sure that everyone is on their best behavior with the brides. I was in such a cheery atmosphere surrounded by brides and mothers and bridesmaids who were all so happy with the service they were getting. I did check their actual rating with the Better Business Bureau. It was an A+!! I am not surprised. They are amazing!!

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0 out of 1 people found this review helpful.

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Thank you for making it so easy for me. Channell I loved your service. IBEX's prices are so affordable that I can now afford to go on a honeymoon too! The manager made sure that everyone is on their best behavior with the brides. I was in

3
★★★★★

Thank you for making it so easy for me. Channell I loved your service. IBEX's prices are so affordable that I can now afford to go on a honeymoon too! The manager made sure that everyone is on their best behavior with the brides. I was in

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The owner of this bridal store is wicked, greedy and a liar. He doesnt deserve your business. Dont ruin your bridal gown search by going here. He takes the tags of the dress out so you wont know what brand it is so that you wont have an

3
★★★★★

The owner of this bridal store is wicked, greedy and a liar. He doesnt deserve your business. Dont ruin your bridal gown search by going here. He takes the tags of the dress out so you wont know what brand it is so that you wont have an

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I found the customer service to be really great! My consultant was shanel, and never once was she pushy she was actually really nice, i went to a couple other shops and boutiques and found her to actually be so warm comapred to somre of the snoody consultants i dealt with prior!!
. I just read MIA E comment about the labels missing, but that cant be a legit comment cause i tryed about 12 dress and every one of them said the desigener on the hanging straps inside the dress.
Great shop, even better prices

5
★★★★★

I found the customer service to be really great! My consultant was shanel, and never once was she pushy she was actually really nice, i went to a couple other shops and boutiques and found her to actually be so warm comapred to somre of the snoody consultants i dealt with prior!!
. I just read MIA E comment about the labels missing, but that cant be a legit comment cause i tryed about 12 dress and every one of them said the desigener on the hanging straps inside the dress.
Great shop, even better prices

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What I didn't like was that they don't give you the designer name or model I'm purchasing before hand. I think its because they don't want us to go look for it elsewhere.

1
★☆☆☆☆

What I didn't like was that they don't give you the designer name or model I'm purchasing before hand. I think its because they don't want us to go look for it elsewhere.

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.

I came in today to look for gowns. I was so excited because when I called Ibex and spoke with a woman and she told me they have a great selection of Maggie dresses. I asked if she can look up a particular model and she said no they have

3
★★★★★

I came in today to look for gowns. I was so excited because when I called Ibex and spoke with a woman and she told me they have a great selection of Maggie dresses. I asked if she can look up a particular model and she said no they have

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TO ALIYAH: How can you be so fake in addressing the issues. It is unfortunate but this will not stop our consultants from continuing to offer the best service to every bride. We have never charged for try ons, NOT ONCE in 26 years. I wonder what you are trying to accomplish, You must be a competitor.
Again, another dishonest comment you made was aimed at whether or not our gowns are genuine. We can assure you that we only carry designer brands and never replicas.
We spend hours organizing our collections in different books. This is not unfortunate. It saves the brides time and energy instead of going through the racks not knowing what they actually look like. We let our brides mark what they like and try them on.
We pride ourselves in having a very clean, spacious and bright salon. Our interior is all brand new.
We dress our brides and obviously you even complained about this also. As a business and sales oriented entity, it is obvious that we do strive to offer our clients very competitive prices in order to make a sale.
For your information, we are here to stay as we have been for the past 26 years. Your unethical letter will not harm our reputation.

...
...

TO ERIN

Hello ??Erin?,
We sleep just fine, thank you. The question is how well do you sleep after you slander the practices of a retail business with your vicious lies?
The price of our gown beats any salon and any boutiques price at all times. You say our price was doubled. What price were you comparing it to? Perhaps the opposition is the replicas that you find on the internet of terrible quality that will be shipped to you from the sweatshops in China. You came in on our sale day which means you probably got an unbelievable deal. Why wouldn??t you want to take advantage of that? We normally do not need to tell our other brides anything! They come in and they buy their gowns from us usually after shopping around other boutiques and getting terrible pricing. You want to talk about double price? I urge you to go into any dignified salon or boutique (some website you find from the Google search engine simply does not work) and spot your gown. Please note that the price quote you receive from them will be DOUBLE what we quoted you. Of course, that depends on the authenticity as well.
We take pride in our honesty, expertise, and integrity as well as our product quality, and our excellence in customer service, We have been in business for the past 26 years now so we must be doing something right. Your disparaging remarks were completely unnecessary. We serve about 40 to 50 brides on a single Saturday and most of them walk out happily with huge smiles on their faces. I don??t understand what this whole issue is. What I do understand is that you have not done your bridal research. Once you do and you decide to clear your conscience, give us a call.

By the way, what is La Rouge? is this an imaginary name only to prove that your entire statement is fake?

5
★★★★★

TO ALIYAH: How can you be so fake in addressing the issues. It is unfortunate but this will not stop our consultants from continuing to offer the best service to every bride. We have never charged for try ons, NOT ONCE in 26 years. I wonder what you are trying to accomplish, You must be a competitor.
Again, another dishonest comment you made was aimed at whether or not our gowns are genuine. We can assure you that we only carry designer brands and never replicas.
We spend hours organizing our collections in different books. This is not unfortunate. It saves the brides time and energy instead of going through the racks not knowing what they actually look like. We let our brides mark what they like and try them on.
We pride ourselves in having a very clean, spacious and bright salon. Our interior is all brand new.
We dress our brides and obviously you even complained about this also. As a business and sales oriented entity, it is obvious that we do strive to offer our clients very competitive prices in order to make a sale.
For your information, we are here to stay as we have been for the past 26 years. Your unethical letter will not harm our reputation.

...
...

TO ERIN

Hello ??Erin?,
We sleep just fine, thank you. The question is how well do you sleep after you slander the practices of a retail business with your vicious lies?
The price of our gown beats any salon and any boutiques price at all times. You say our price was doubled. What price were you comparing it to? Perhaps the opposition is the replicas that you find on the internet of terrible quality that will be shipped to you from the sweatshops in China. You came in on our sale day which means you probably got an unbelievable deal. Why wouldn??t you want to take advantage of that? We normally do not need to tell our other brides anything! They come in and they buy their gowns from us usually after shopping around other boutiques and getting terrible pricing. You want to talk about double price? I urge you to go into any dignified salon or boutique (some website you find from the Google search engine simply does not work) and spot your gown. Please note that the price quote you receive from them will be DOUBLE what we quoted you. Of course, that depends on the authenticity as well.
We take pride in our honesty, expertise, and integrity as well as our product quality, and our excellence in customer service, We have been in business for the past 26 years now so we must be doing something right. Your disparaging remarks were completely unnecessary. We serve about 40 to 50 brides on a single Saturday and most of them walk out happily with huge smiles on their faces. I don??t understand what this whole issue is. What I do understand is that you have not done your bridal research. Once you do and you decide to clear your conscience, give us a call.

By the way, what is La Rouge? is this an imaginary name only to prove that your entire statement is fake?

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.

Hi, Thanks for reading my review.

I visited the store a few months ago and I was hoping they had the gown I was looking for which was an Enzoani gown. Unfortunately you have to go through books and books until you find your gown. I could not find the gown I was looking for so I picked 5 other gowns that looked nice. The girl that was helping me took me to a dingy little dressing room that smelled musty.

I had to undress and she pulled the dresses on. I think the reason why she did that was so I would not know the designer or the model number. She did not give me any privacy what so ever. I liked one of the dresses and I asked who the designer was. She told me that the name is given to me after purchase. I also asked her for a picture of the dress and she said one could be mailed after purchase. She was very pushy, she insisted I get the dress today because they were having a special sale. Her manager, an older man also insisted I buy the dress right away before the sale is over.

I asked them about the Enzoani gown that I was looking for and they said they could order it for $1900. The price was $100 less then the store by my house. They kept trying to convince me and I said okay so they filled out a form for me to sign. On the form was a $199 shipping charge. I asked them why are you charging me for shipping? I don't need the dress until October. I had such an uneasy feeling that I told them to just forget the whole thing.

I ended up ordering the dress at my local bridal store, the dress ended up being cheaper and they included a free bustle and a free press. The customer service was also exceptional and I felt at home every time I came in.

I'm very happy I did not purchase my dress at Ibex that day. I don't even know if thier gowns are actually designer gowns. They might be replicas. I had a friend purchase a gown there and she felt like she was ripped off.

Cons:
Shipping Fees
Pushy salesperson
Dirty Store
Terrible Customer Service
Felt cheated
Parking fees in Downtown La
You have to deal with traffic
Model and Make of the dress is not given

**They also charge you money for everytime you go and try on your dress** Even though you have already purchased it. Can you believe it?

No way Jose!!! Ibex, You need to learn to respect your brides or you might be losing lots of business very soon.

1
★☆☆☆☆

Hi, Thanks for reading my review.

I visited the store a few months ago and I was hoping they had the gown I was looking for which was an Enzoani gown. Unfortunately you have to go through books and books until you find your gown. I could not find the gown I was looking for so I picked 5 other gowns that looked nice. The girl that was helping me took me to a dingy little dressing room that smelled musty.

I had to undress and she pulled the dresses on. I think the reason why she did that was so I would not know the designer or the model number. She did not give me any privacy what so ever. I liked one of the dresses and I asked who the designer was. She told me that the name is given to me after purchase. I also asked her for a picture of the dress and she said one could be mailed after purchase. She was very pushy, she insisted I get the dress today because they were having a special sale. Her manager, an older man also insisted I buy the dress right away before the sale is over.

I asked them about the Enzoani gown that I was looking for and they said they could order it for $1900. The price was $100 less then the store by my house. They kept trying to convince me and I said okay so they filled out a form for me to sign. On the form was a $199 shipping charge. I asked them why are you charging me for shipping? I don't need the dress until October. I had such an uneasy feeling that I told them to just forget the whole thing.

I ended up ordering the dress at my local bridal store, the dress ended up being cheaper and they included a free bustle and a free press. The customer service was also exceptional and I felt at home every time I came in.

I'm very happy I did not purchase my dress at Ibex that day. I don't even know if thier gowns are actually designer gowns. They might be replicas. I had a friend purchase a gown there and she felt like she was ripped off.

Cons:
Shipping Fees
Pushy salesperson
Dirty Store
Terrible Customer Service
Felt cheated
Parking fees in Downtown La
You have to deal with traffic
Model and Make of the dress is not given

**They also charge you money for everytime you go and try on your dress** Even though you have already purchased it. Can you believe it?

No way Jose!!! Ibex, You need to learn to respect your brides or you might be losing lots of business very soon.

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1 out of 1 people found this review helpful.

.

Hi, Thanks for reading my review.\r
\r
I visited the store a few months ago and I was hoping they had the gown I was looking for which was an Enzoani gown. Unfortunately you have to go through books and books until you find your gown. I

3
★★★★★

Hi, Thanks for reading my review.\r
\r
I visited the store a few months ago and I was hoping they had the gown I was looking for which was an Enzoani gown. Unfortunately you have to go through books and books until you find your gown. I

.

Oh my goodness I recieved my dress and its horrible. It is not a designer dress. This was probably made in downtown LA. I'm so heartbroken I've been crying all day. Please avoid this place at all costs.

3
★★★★★

Oh my goodness I recieved my dress and its horrible. It is not a designer dress. This was probably made in downtown LA. I'm so heartbroken I've been crying all day. Please avoid this place at all costs.

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After Visiting other salons such as Karoza and Mary lynns bridal where i found there to be terrible & snoody service, not to mention expensive and outdated styles, i decided to go to Ibex. Their I found a HUGE selection of wedding gowns and different gorgeous styles which was really nice to see.
I picked 6 dress's to start and my consultant who by the way was so friendly and personable pulled a few more for me to try. I liked how she worked with me with in my budget and wasnt pushing me to try dress's out of my range like the other salons i went too, I really like how she actually listend to me and understood my vision of how i wanted to look. After all my searches i finally found my dress at Ibex.
To all the future brides if your want a beautiful gown for not alot of cash this is the place to be z ; )

5
★★★★★

After Visiting other salons such as Karoza and Mary lynns bridal where i found there to be terrible & snoody service, not to mention expensive and outdated styles, i decided to go to Ibex. Their I found a HUGE selection of wedding gowns and different gorgeous styles which was really nice to see.
I picked 6 dress's to start and my consultant who by the way was so friendly and personable pulled a few more for me to try. I liked how she worked with me with in my budget and wasnt pushing me to try dress's out of my range like the other salons i went too, I really like how she actually listend to me and understood my vision of how i wanted to look. After all my searches i finally found my dress at Ibex.
To all the future brides if your want a beautiful gown for not alot of cash this is the place to be z ; )

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My experience started online when I was looking at the Maggie Sottero website when I saw that IBEX was listed as a distributor for them. I decided to give this store a call and talk to them and they informed me they were the main

3
★★★★★

My experience started online when I was looking at the Maggie Sottero website when I saw that IBEX was listed as a distributor for them. I decided to give this store a call and talk to them and they informed me they were the main

.

I just left IBEX .. I have placed an order for my dream gown and will be back on sat. with my bridesmaids to take advantage of my bridesmaid discount. The man who gives pricing was so understanding of my budgeting situation And gave me a

3
★★★★★

I just left IBEX .. I have placed an order for my dream gown and will be back on sat. with my bridesmaids to take advantage of my bridesmaid discount. The man who gives pricing was so understanding of my budgeting situation And gave me a

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I just picked up my dress from IBEX, pressed fixed and completely ready to wear and it only makes me that much more excited about my wedding. I also bought all my accessories from there and I am astonished by their quality in customer

3
★★★★★

I just picked up my dress from IBEX, pressed fixed and completely ready to wear and it only makes me that much more excited about my wedding. I also bought all my accessories from there and I am astonished by their quality in customer

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I visited a couple of salons on my search for my gown and IBEX by far was the WORST. Everything they say is true, they tell you today is the last day of their sale and you must pay a deposit to secure the price. They rip tags out of the

3
★★★★★

I visited a couple of salons on my search for my gown and IBEX by far was the WORST. Everything they say is true, they tell you today is the last day of their sale and you must pay a deposit to secure the price. They rip tags out of the

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I had a worst experience as a bride at IBEX bridal in downtown. The customer service was poor, I was lied about the price of the gown and they gave me the price of the veil 4X more than in different bridal store! I put a small deposit for my gown and veil and after signing an invoice with very little tiny letters I found out that I am not able to cancel my dress or veil and I need to fully pay for it. I am not getting married anymore and went to the store to explain my heart-breaking circumstances and was told I will not receive my money back and need to pay for the gown regardless. With tears in my eyes I screamed and they called a security on me!!! Now, my dress supposed to be made and delivered for July and it is not even in production yet but the owner already made a collection claim and wants to take me to court. None of us is in the possession of the dress. My question is how can you sue someone for sth you don't own? I will not mention his insensitive behavior towards my personal loss....Please DO NOT BUY anything from this store. It supposed to be your most memorable moment and it is a total grief.

1
★☆☆☆☆

I had a worst experience as a bride at IBEX bridal in downtown. The customer service was poor, I was lied about the price of the gown and they gave me the price of the veil 4X more than in different bridal store! I put a small deposit for my gown and veil and after signing an invoice with very little tiny letters I found out that I am not able to cancel my dress or veil and I need to fully pay for it. I am not getting married anymore and went to the store to explain my heart-breaking circumstances and was told I will not receive my money back and need to pay for the gown regardless. With tears in my eyes I screamed and they called a security on me!!! Now, my dress supposed to be made and delivered for July and it is not even in production yet but the owner already made a collection claim and wants to take me to court. None of us is in the possession of the dress. My question is how can you sue someone for sth you don't own? I will not mention his insensitive behavior towards my personal loss....Please DO NOT BUY anything from this store. It supposed to be your most memorable moment and it is a total grief.

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1 out of 1 people found this review helpful.

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I had a worst experience as a bride at IBEX bridal in downtown. The customer service was poor, I was lied about the price of the gown and they gave me the price of the veil 4X more than in different bridal store! I put a small deposit for

3
★★★★★

I had a worst experience as a bride at IBEX bridal in downtown. The customer service was poor, I was lied about the price of the gown and they gave me the price of the veil 4X more than in different bridal store! I put a small deposit for

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I got my gown from Ibex, I reccomend this Salon to every bride. It was a fantastic experience throughout. The place is absolutley gorgeous; the staff are very proffesional and the variety and quality of the bridal collection are top of the line.
My seamstress was as caring as my mother. Please do try this place.

5
★★★★★

I got my gown from Ibex, I reccomend this Salon to every bride. It was a fantastic experience throughout. The place is absolutley gorgeous; the staff are very proffesional and the variety and quality of the bridal collection are top of the line.
My seamstress was as caring as my mother. Please do try this place.

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I was VERY pleased with my experience at IBEX... This is the first place I went and I ended up buying the 3rd dress I tried on... I loved flipping through the books they had of all of their dresses, I thought that made my decision so much

3
★★★★★

I was VERY pleased with my experience at IBEX... This is the first place I went and I ended up buying the 3rd dress I tried on... I loved flipping through the books they had of all of their dresses, I thought that made my decision so much

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IBEX, my favorite Salon.
I am from San Diego. I had a family reunion about 5 months ago in Los Angeles. We went downtown with my mom and sister looking for casual stuff. We came across IBEX and we went inside. I wasn??t even planning to buy a gown in LA. This place is absolutely incredible! There are walls and walls of top brand name gowns. Not only then every consultant is highly informative about fit & cut & color. It was like I went through 2hours of bridal education. She knew exactly what works for my body. Even though my maids were all over she helped me find the bridesmaids dress??s too. She faxed all the info to my maids and everything just fell into place, one, two, three. To all you brides who think the internet are the best way for shopping, I promise you it??s worth your time to visit this salon. I didn??t go through any stress and I had a ball trying on those gorgeous gowns

5
★★★★★

IBEX, my favorite Salon.
I am from San Diego. I had a family reunion about 5 months ago in Los Angeles. We went downtown with my mom and sister looking for casual stuff. We came across IBEX and we went inside. I wasn??t even planning to buy a gown in LA. This place is absolutely incredible! There are walls and walls of top brand name gowns. Not only then every consultant is highly informative about fit & cut & color. It was like I went through 2hours of bridal education. She knew exactly what works for my body. Even though my maids were all over she helped me find the bridesmaids dress??s too. She faxed all the info to my maids and everything just fell into place, one, two, three. To all you brides who think the internet are the best way for shopping, I promise you it??s worth your time to visit this salon. I didn??t go through any stress and I had a ball trying on those gorgeous gowns

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IBEX SAVED MY WEDDING!!!
I had purchased my gown on the internet several months ago! When I received the gown I ALMOST FAINTED!!!!! The gown had snags and beads missing!!! It looked like a used gown! So I decided to get a new gown!
My cousin took me to IBEX, I spent almost 2hours in the salon & finally walked out with a wedding gown!! The price was LESS than $500.00 at least 30% less than retail.
I HIGHLY RECOMMEND IBEX!!!

5
★★★★★

IBEX SAVED MY WEDDING!!!
I had purchased my gown on the internet several months ago! When I received the gown I ALMOST FAINTED!!!!! The gown had snags and beads missing!!! It looked like a used gown! So I decided to get a new gown!
My cousin took me to IBEX, I spent almost 2hours in the salon & finally walked out with a wedding gown!! The price was LESS than $500.00 at least 30% less than retail.
I HIGHLY RECOMMEND IBEX!!!

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I am at the airport waiting to board my flight, which is 3 hours delayed, to go on my honey moon; and it just occurred to me I should write a review about this wonderful salon!!
I just loved the service! Everyone was so charismatic and helpful. They were so efficient and organized!!! The gowns are spotless and fresh, and the atmosphere is so warm and friendly! I had a list of designer gowns that I wanted to try, and they had most of those in stock at the best prices that I had found back then.
I personally highly recommend this store for your entire party.

5
★★★★★

I am at the airport waiting to board my flight, which is 3 hours delayed, to go on my honey moon; and it just occurred to me I should write a review about this wonderful salon!!
I just loved the service! Everyone was so charismatic and helpful. They were so efficient and organized!!! The gowns are spotless and fresh, and the atmosphere is so warm and friendly! I had a list of designer gowns that I wanted to try, and they had most of those in stock at the best prices that I had found back then.
I personally highly recommend this store for your entire party.

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Review Partner
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The owner makes it sound as he is giving you the best price ever,but when you shop arround at other places you come to realize how over priced they are.

0
★☆☆☆☆

The owner makes it sound as he is giving you the best price ever,but when you shop arround at other places you come to realize how over priced they are.

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Good: Service, quality, selection. Bad: very busy. Other: I came to over the weekend, the place was crowded with people!!! I didn't have an appointment but the nice girl at the front was happy to squeeze me and my party in : ). We only had

2
★★★★★

Good: Service, quality, selection. Bad: very busy. Other: I came to over the weekend, the place was crowded with people!!! I didn't have an appointment but the nice girl at the front was happy to squeeze me and my party in : ). We only had

.

had a worst experience as a bride at IBEX bridal in downtown. The customer service was poor, I was lied about the price of the gown and they gave me the price of the veil 4X more than in different bridal store! I put a small deposit for my

0
★☆☆☆☆

had a worst experience as a bride at IBEX bridal in downtown. The customer service was poor, I was lied about the price of the gown and they gave me the price of the veil 4X more than in different bridal store! I put a small deposit for my

 

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