Autonation Volvo Cars Irvine

★★★★★
  • 44 Auto Center Dr

    Irvine, CA 92618

    Map & Directions
  • 949-478-0585

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They are the worst. They lost my key and it took them 1.5 weeks to find it! No apology. 5 months later they tried to remove my car from warranty because they didn't know what happened to it, and tried to claim that I never change oil! If

3
★★★★★

They are the worst. They lost my key and it took them 1.5 weeks to find it! No apology. 5 months later they tried to remove my car from warranty because they didn't know what happened to it, and tried to claim that I never change oil! If

.

I had my car serviced, and found them a lot of hot air.
And then, when I blew my engine - they totally blew ME OFF ... I asked for service records from Ron Vartanain the GM, and never got an answer until I wrote RON SPECK the GM Of Volvo

3
★★★★★

I had my car serviced, and found them a lot of hot air.
And then, when I blew my engine - they totally blew ME OFF ... I asked for service records from Ron Vartanain the GM, and never got an answer until I wrote RON SPECK the GM Of Volvo

.

I have had the best service experience at Power Volvo Irvine. I have been taking my Volvo there for a long time and have seen a real change in the service dept. There has been a new manager there for a while and he seems to be moving the place in a new direction. There is a guy that meets you when you drive in (I think his name is Carl) and he is great. The work always gets done and I can really trust the recommendations they give me. My car gets washed and I feel really good about driving my car. I highly recommend buying a Volvo and getting any work done at the Irvine dealership.

2
★★★★★

I have had the best service experience at Power Volvo Irvine. I have been taking my Volvo there for a long time and have seen a real change in the service dept. There has been a new manager there for a while and he seems to be moving the place in a new direction. There is a guy that meets you when you drive in (I think his name is Carl) and he is great. The work always gets done and I can really trust the recommendations they give me. My car gets washed and I feel really good about driving my car. I highly recommend buying a Volvo and getting any work done at the Irvine dealership.

Pros: Great people and great work

Cons: Buildings look shabby

.

I took my car to this dealer because it is the closest one to my home. The first time I took it in, it was for a 30,000 mile maintence check, a big one. I anticipated it taking awhile but not 8 hours, after making an appointment and being told that it would take 4. My customer service advisor was nice and gave me a $50 credit toward my next service.

The second time I took my car in, it was for a simple wheel alignment. Again, I made an appointment and they told me it would take no longer than a few hours. FOUR hours later, it was still in line to go in the shop. EIGHT hours later, it was still not ready. I didn't get my car until the next day.

After giving my honest opinion to the customer service center, I received a very unpleasant call from the Service Dept. manager disputing my comments. Needless to say, I will not go back!

PROS:
CONS: LONG waits for service

1
★☆☆☆☆

I took my car to this dealer because it is the closest one to my home. The first time I took it in, it was for a 30,000 mile maintence check, a big one. I anticipated it taking awhile but not 8 hours, after making an appointment and being told that it would take 4. My customer service advisor was nice and gave me a $50 credit toward my next service.

The second time I took my car in, it was for a simple wheel alignment. Again, I made an appointment and they told me it would take no longer than a few hours. FOUR hours later, it was still in line to go in the shop. EIGHT hours later, it was still not ready. I didn't get my car until the next day.

After giving my honest opinion to the customer service center, I received a very unpleasant call from the Service Dept. manager disputing my comments. Needless to say, I will not go back!

PROS:
CONS: LONG waits for service

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More about Autonation Volvo Cars Irvine

AutoNation Volvo Irvine, an Irvine Volvo dealer, has a vast inventory of new & used Volvo cars & SUVs. We offer vehicle financing, Volvo OEM factory service & auto parts.
PRODUCTS:
Volvo C30, Volvo C70, Volvo S40, Volvo S80, Volvo V50, Volvo V70, Volvo XC70, Volvo XC60, Volvo XC90
SERVICES:
Auto Sales, Internet Sales, Service, Repair, Finance
SALES BRANDS:
Volvo

 

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