Nail Shop

★★☆☆☆
  • 1320 Locust St

    Walnut Creek, CA 94596

    Map & Directions
  • 925-945-0340

About Nail Shop

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I received a gift card from my mother that the Nail Shop forgot to put actual $ on which would have totaled $10. When I went to redeem the card (again a nominal amt.) the person who works at the front hassled me about having a receipt for the gift card. In the process of trying to locate this for her my manicure got very damaged. I actually had tipped 20% prior to this encounter and ended up with a less then satisfactory manicure & an uncomfortable situation with the employee which drew attention from other patrons.

I would like to also note that I took my entire bridal party to this location about two years ago and treated them to manicures and pedicures spending hundreds of dollars (roughly $500) on that occasion not to mention the other times I visited the shop.

I did not receive an apology from this employee or the owner whom I called to notify of the situation. As someone who loves to get my nails done, I will likely not return and it is too bad for the salon when there is so much competition out there.

1
★★☆☆☆

I received a gift card from my mother that the Nail Shop forgot to put actual $ on which would have totaled $10. When I went to redeem the card (again a nominal amt.) the person who works at the front hassled me about having a receipt for the gift card. In the process of trying to locate this for her my manicure got very damaged. I actually had tipped 20% prior to this encounter and ended up with a less then satisfactory manicure & an uncomfortable situation with the employee which drew attention from other patrons.

I would like to also note that I took my entire bridal party to this location about two years ago and treated them to manicures and pedicures spending hundreds of dollars (roughly $500) on that occasion not to mention the other times I visited the shop.

I did not receive an apology from this employee or the owner whom I called to notify of the situation. As someone who loves to get my nails done, I will likely not return and it is too bad for the salon when there is so much competition out there.

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i did not like this place at all!! one of the older ladies did my nails and first i didnt understand what she was saying.. i had made an appt for acrylic and she did pink and white. second, she took FOREVER on my nails and they still came out unsatisfactory. third, she had a sharp nail that she dug into the sides of my nails. i've never went to a nail salon where they had hurt me. she made me b l e e d and all she said was "opps i made a mistake." and started laughing. after she spoke in a different language and all of the other employees came over and looked at my nails. when i was almost finished, she had told me to out my nails in front of a fan and another one of the employers sat next to me and asked me if she could see my hand to see if i was finished or not. afterwards she just put my hands down and and laughed without telling me if i was finished or not. so i asked her and she stuttered and said "o yeah you're finished" I WILL NEVER GO HERE AGAIN AND I HIGHLY RECCOMEND YOU DON"T EITHER!!!!

0
★☆☆☆☆

i did not like this place at all!! one of the older ladies did my nails and first i didnt understand what she was saying.. i had made an appt for acrylic and she did pink and white. second, she took FOREVER on my nails and they still came out unsatisfactory. third, she had a sharp nail that she dug into the sides of my nails. i've never went to a nail salon where they had hurt me. she made me b l e e d and all she said was "opps i made a mistake." and started laughing. after she spoke in a different language and all of the other employees came over and looked at my nails. when i was almost finished, she had told me to out my nails in front of a fan and another one of the employers sat next to me and asked me if she could see my hand to see if i was finished or not. afterwards she just put my hands down and and laughed without telling me if i was finished or not. so i asked her and she stuttered and said "o yeah you're finished" I WILL NEVER GO HERE AGAIN AND I HIGHLY RECCOMEND YOU DON"T EITHER!!!!

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I was kept waiting fifteen minutes - work station not very clean, manicurist picked debris out of the powder until I insisted she open a new jar. At 10:30 am it was 43 degrees outside and they had the door open and no heat in the salon - absoluetely freezing. All the employees were wearing coats, no heat at all. When I asked the owner to please close the door he said he wouldn't , but he'd put the heat on - he was rude and short. This Simon LeGreu is unreal, you can tell his employees are frightened of him and his demeanor is downright hostile and unkind. You couldn;t pay me to return to this shop. Do yourself a favor - go somewhere that your business will be appreciated.

0
★☆☆☆☆

I was kept waiting fifteen minutes - work station not very clean, manicurist picked debris out of the powder until I insisted she open a new jar. At 10:30 am it was 43 degrees outside and they had the door open and no heat in the salon - absoluetely freezing. All the employees were wearing coats, no heat at all. When I asked the owner to please close the door he said he wouldn't , but he'd put the heat on - he was rude and short. This Simon LeGreu is unreal, you can tell his employees are frightened of him and his demeanor is downright hostile and unkind. You couldn;t pay me to return to this shop. Do yourself a favor - go somewhere that your business will be appreciated.

Pros: There is a parking garage next door

Cons: Not very customer friendly and short on cleanliness

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Receptionist was extremely rude, waited for FAR too long, service was dissappointing and to be honest...it didn't seem sanitary!

0
★☆☆☆☆

Receptionist was extremely rude, waited for FAR too long, service was dissappointing and to be honest...it didn't seem sanitary!

Pros: Nothing comes to mind....

Cons: Awful from the moment I walked in

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I recently called to make a manicure/pedicure appt with The Nail Shop. The lady who answered said they have a nail party going on but she can still fit me in. This was a thursday night. I drove over there after work and when I got there, I checked in and sat there for about 30 minutes till someone was available. When I did get a nail lady she rushed me into the seat and basically did a 20 minute pedicure on me. She was rushing so she could get back into the nail party. I mean the massage was like a minute on each foot!!! Plus, when she was done I inquired about the manicure and she said "Too busy - sorry!" I was pissed! Money hungry is what they are. Should have turned people away when they realized they have a nail party and no one would be available but instead they collected my money and gave me crappy service. Too many other nail places to go to. Never again!

1
★☆☆☆☆

I recently called to make a manicure/pedicure appt with The Nail Shop. The lady who answered said they have a nail party going on but she can still fit me in. This was a thursday night. I drove over there after work and when I got there, I checked in and sat there for about 30 minutes till someone was available. When I did get a nail lady she rushed me into the seat and basically did a 20 minute pedicure on me. She was rushing so she could get back into the nail party. I mean the massage was like a minute on each foot!!! Plus, when she was done I inquired about the manicure and she said "Too busy - sorry!" I was pissed! Money hungry is what they are. Should have turned people away when they realized they have a nail party and no one would be available but instead they collected my money and gave me crappy service. Too many other nail places to go to. Never again!

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I've had my nails done here before and they've done a decent job, but I just went back after a few months of not going and I had the WORST job ever! An elderly asian lady who could barely see, (her glasses didn't seem to help) didn't even cut my cuticles, it's like she could barely see them, so she decided to skip cutting them all together and just gave me a poor excuse of "don't need cutting". When I objected to that, she got mad and only cut 2 of my fingers cuticles. Then she gave me a hand and arm massage WITH her latex gloves ON...how gross is that, as you can imagine it didn't feel good either. Lastly, she painted my nails very sloppily, and didn't even file the nails straight. I had a bad experience this time, and will never go back. Women that work there seem to be too involved in gossiping with each other (in their native tongue), that they don't pay attention to the client's needs. There are so many great nail salons in Walnut Creek..I don't advise going to this one, not worth the $$$.

PROS: Nice looking salon, good nail polish colors.
CONS: Manicurist don't take "care" of you...you don't feel pampered at all.

1
★☆☆☆☆

I've had my nails done here before and they've done a decent job, but I just went back after a few months of not going and I had the WORST job ever! An elderly asian lady who could barely see, (her glasses didn't seem to help) didn't even cut my cuticles, it's like she could barely see them, so she decided to skip cutting them all together and just gave me a poor excuse of "don't need cutting". When I objected to that, she got mad and only cut 2 of my fingers cuticles. Then she gave me a hand and arm massage WITH her latex gloves ON...how gross is that, as you can imagine it didn't feel good either. Lastly, she painted my nails very sloppily, and didn't even file the nails straight. I had a bad experience this time, and will never go back. Women that work there seem to be too involved in gossiping with each other (in their native tongue), that they don't pay attention to the client's needs. There are so many great nail salons in Walnut Creek..I don't advise going to this one, not worth the $$$.

PROS: Nice looking salon, good nail polish colors.
CONS: Manicurist don't take "care" of you...you don't feel pampered at all.

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I always have my nails done here; Im what you consider a regular because of the good work and VERY NICE people they have working there. They do a nice job on your nails and give GREAT hand and feet massages as they do it. Don't hesitate to go here, they are worth the money!

4
★★★★☆

I always have my nails done here; Im what you consider a regular because of the good work and VERY NICE people they have working there. They do a nice job on your nails and give GREAT hand and feet massages as they do it. Don't hesitate to go here, they are worth the money!

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