Century Travel & Graphics

★★☆☆☆
  • 1111 Story Rd Ste 1104

    San Jose, CA 95122

    Map & Directions
  • 408-298-2598

About Century Travel & Graphics

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Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

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Hotels & Travel
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2.0 1
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We tried this travel agency for our honeymoon to Hawaii in 2005 and the experience from what I recall seemed satisfactory enough. We decided to try them again in 2007 for another Hawaiian vacation with a group of friends. We didn't realize that although we had asked for the Outrigger Waikiki on the Beach hotel, we were booked at the regular Outrigger Waikiki Resort. To be fair, it was also our mistake that we did not catch it earlier until it was too late to change without incurring additional expenses.

My friend who went on this same vacation with us in 2007 (and paid by credit card) later noticed charges for another trip she did not reserve/book charged to her credit card by the same travel agency. She disputed the charges with her credit card company which were eventually removed. Whether this was an honest mistake or a case of too much confidential information being left around is enough grounds for me to not come back.

2
★★☆☆☆

We tried this travel agency for our honeymoon to Hawaii in 2005 and the experience from what I recall seemed satisfactory enough. We decided to try them again in 2007 for another Hawaiian vacation with a group of friends. We didn't realize that although we had asked for the Outrigger Waikiki on the Beach hotel, we were booked at the regular Outrigger Waikiki Resort. To be fair, it was also our mistake that we did not catch it earlier until it was too late to change without incurring additional expenses.

My friend who went on this same vacation with us in 2007 (and paid by credit card) later noticed charges for another trip she did not reserve/book charged to her credit card by the same travel agency. She disputed the charges with her credit card company which were eventually removed. Whether this was an honest mistake or a case of too much confidential information being left around is enough grounds for me to not come back.

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