Great experience, they actually were able to restore my roof to the original style of the building (Spanish cottage). The prior owner had removed all the vintage tile and put 20 year gray tabs up there (prior owner was a bloody moron). J&J found a supply of the old tile and did the job and on the flat roofing areas, they also coated them with a reflective coating.
??I SINCERELY thank you for being professional and ethical. I am a teacher and I have to work three jobs to maintain my home. It saddens and sickens me whenever I realize a contractor is deliberately trying to take advantage of my kind nature. I am VERY GRATEFUL that I NEVER have to worry about that when I deal with J&J Roofing. Thank you!? ?? B.S., Burbank
Hired these guys based on previous recommendations. They were courteous and professional at first. Then one phone call did not get returned. They were apologetic. I said no problem, these things happen.
They came to repair a fairly bad leak in the bathroom of my office. The price they quoted was reasonable.
Due to the sparsity of rain in the region, it's difficult to tell if a leak-repair is successful. During the next rain, the leak reappeared, though not as bad as before.
I called J&J to have them come out and take a look at it. Someone from the company came out to examine the leak. He said it appeared to be coming from somewhere higher up on the roof, but wasn't very specific.
A few days later they mailed me an estimate: an additional $500 to repair the leak. As far as I'm concerned, this is the same leak I had asked them to repair in the first place. I don't really know how roofing works but I do know that if a client had a problem with my work, within reason, I would try to fix it. I don't mind paying extra to cover materials and labor, but they seem to be treating this as an entirely different job. I called the company to get clarification on this issue, and never received a return call.
Now, two months later, it's raining and the bathroom looks exactly like it did before I ever contacted them: a wading pool. I've called them yet again and got the promise that the owner would call me back. Wait & see....
Pros: Really nice guys when you can get a hold of them. Prices are reasonable.
Cons: Bad at returning phone calls; poor follow-up.
I decided to call them based on the other reviews on this site, and I'm glad I did! I have never had as wonderful and easy an experience with a contractor as with J&J. Not only were they knowledgeable and friendly, but more importantly, they were honest people giving fair estimates. I would definitely use them again and recommend them to my friends & family.
Pros: honesty, integrity, good workmanship, knowledgeable
This company has done work for several of my friends. They're professional, honest and personable... and that's hard to find in a contractor these days.
Great guys who know their stuff. They definitely know how to put on a new roof.
From the moment I called them to the moment they finished the job, J & J Roofing was so helpful and honest. I felt taken care of by them and would recommend their company to anyone.
I enjoyed my experience with J & J Roofing very much. I would highly recommend them. They are honest and very informative. I felt like I was in good hands.
To say I was impressed with J&J's service is an understatement. Their willingness to answer any of my questions, the quality of their work and the friendliness and approachability is like nothing I've experienced with other contractors. I own several properties and have had to deal with probably ten different contractors over the past three years and they were the only one who were hassle-free. I had one small issue that I brought up mid the project, and they treated it like it was very important. It's nice to see an honest family company who cares.
Pros: Professional, Reliable, Honest