1 - ABC Garage Door Inc

★☆☆☆☆
  • 3973 Pacific Coast Hwy

    Torrance, CA 90505

    Map & Directions
  • 714-464-6291

About 1 - ABC Garage Door Inc

Categories

Home & Garden

Home & Garden
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Normally, when you call a place to ask for service in offer of your money, you get the service you asked for. And along the way, you probally want to ask some quesitons about their products, and they answer with a smile.
Well, I don't know if he was smiling or not because it happened only on the phone, but one can tell when someone on the other line is definately not smiling.

Here's my story:
I need a replacement for my garage door remote, and this abc garagedoor people are an authorized retail store. So I call them to ask where the store is ( I should've invested in a 3G phone... ) and they tell me that the store is closed; they open from noon to three, but I called around four.

The next day, around one, I go to the store, but it is CLOSED! I call the same number I called the day before, and he wants to drop the remote at my house for less than what he normally sells for. It's a good enough deal, but I rather pick it up at the store... I tell him about the price I saw online (I perfer not shopping online...) He gets mad at me about asking him and he says that he won't sell me the remote anymore. He wants to take back the discount he gave me. and he hangs up.

It's not like I can't buy the remote because he won't sell it to me. I went to Home Depot.

0
★☆☆☆☆

Normally, when you call a place to ask for service in offer of your money, you get the service you asked for. And along the way, you probally want to ask some quesitons about their products, and they answer with a smile.
Well, I don't know if he was smiling or not because it happened only on the phone, but one can tell when someone on the other line is definately not smiling.

Here's my story:
I need a replacement for my garage door remote, and this abc garagedoor people are an authorized retail store. So I call them to ask where the store is ( I should've invested in a 3G phone... ) and they tell me that the store is closed; they open from noon to three, but I called around four.

The next day, around one, I go to the store, but it is CLOSED! I call the same number I called the day before, and he wants to drop the remote at my house for less than what he normally sells for. It's a good enough deal, but I rather pick it up at the store... I tell him about the price I saw online (I perfer not shopping online...) He gets mad at me about asking him and he says that he won't sell me the remote anymore. He wants to take back the discount he gave me. and he hangs up.

It's not like I can't buy the remote because he won't sell it to me. I went to Home Depot.

Pros: There's none.

Cons: How they deal with customers. (Even if the customer only wants to buy a remote, shouldn't the customer be treated like a garge door installation customer?

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