Pool Water Products

★☆☆☆☆
  • 8151 Orion Ave

    Van Nuys, CA 91406

    Map & Directions
  • 818-997-6651

About Pool Water Products

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I've never written a review... but I'm writing this after having numerous frustrating encounters with this company.
I will NEVER give them my business again.
It is without a doubt the most unfriendly pool product distributor in the Valley.
They are such a large company that they seem to no longer care about their customers.
They use a "number system"... and they really treat you like your "just another number". I've found that I constantly am waiting whenever I'm there.
Their management is unfriendly, and very patronizing. They just don't seem to care. I was actually "waved off" by the manager once when I needed help.
Extremely disrespectul and patronizing. -- Real "attitude".
And to make matters worse, the showroom has an "dingy" feel to it ... and has always been dirty when I was there.
There are numerous other pool product companies nearby that I now deal with... and all of them treat their customers much better with equal or better pricing.
And they appreciate my business rather than treat me like they're doing me a favor!
I highly advise all pool professionals not to encourage places like this by taking their business elsewhere.

0
★☆☆☆☆

I've never written a review... but I'm writing this after having numerous frustrating encounters with this company.
I will NEVER give them my business again.
It is without a doubt the most unfriendly pool product distributor in the Valley.
They are such a large company that they seem to no longer care about their customers.
They use a "number system"... and they really treat you like your "just another number". I've found that I constantly am waiting whenever I'm there.
Their management is unfriendly, and very patronizing. They just don't seem to care. I was actually "waved off" by the manager once when I needed help.
Extremely disrespectul and patronizing. -- Real "attitude".
And to make matters worse, the showroom has an "dingy" feel to it ... and has always been dirty when I was there.
There are numerous other pool product companies nearby that I now deal with... and all of them treat their customers much better with equal or better pricing.
And they appreciate my business rather than treat me like they're doing me a favor!
I highly advise all pool professionals not to encourage places like this by taking their business elsewhere.

Cons: Unfriendly, patronizing, " don't care about the customer attitude"

 

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