Toy Shop

★★★★☆

Automotive

Automotive
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El Dorado Hills 76

1020 Saratoga Way El Dorado Hills, CA

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4 Play Automotive

4253 Sunset Ln # E Shingle Springs, CA

3.6667 6
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Overfilled CRV transmission during 120K inspection causing improper shifting and engine over-speed when heading up hill under load, a serious condition not discovered until traveling out of state. Unsure of the cause, our trip was delayed a day for dealer diagnostics. Bill, the original owner has retired and a brash and unreasonable woman has taken over - I was treated very unkindly and without concern when complaining about my inconvenience. I've been using the Toy Shop more than 15 years, but will find another mechanic. Very disappointed with my treatment!

0
★☆☆☆☆

Overfilled CRV transmission during 120K inspection causing improper shifting and engine over-speed when heading up hill under load, a serious condition not discovered until traveling out of state. Unsure of the cause, our trip was delayed a day for dealer diagnostics. Bill, the original owner has retired and a brash and unreasonable woman has taken over - I was treated very unkindly and without concern when complaining about my inconvenience. I've been using the Toy Shop more than 15 years, but will find another mechanic. Very disappointed with my treatment!

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We have been using them for years with our Acura, Toyota and Hondas and they are fantastic. Great prices compared to the dealers, reliable and friendly. We have never had a problem with their estimates or their work. I cannot recommend them highly enough. We have recommended them to several friends and they have become long-time customers as well.

2
★★★★★

We have been using them for years with our Acura, Toyota and Hondas and they are fantastic. Great prices compared to the dealers, reliable and friendly. We have never had a problem with their estimates or their work. I cannot recommend them highly enough. We have recommended them to several friends and they have become long-time customers as well.

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Will never take my cars again to the TOY SHOP. Give very low estimate and end up paying over a $1500. Probably doing repairs that don't need to be done since Folsom Toyota dealership did not find any major problems. Took car to TOY SHOP for minor problem and learn a good lesson: DO NOT TRUST THE LOW BALL ESTIMATE THEY GIVE YOU, GO ELSEWHERE!!!

0
★☆☆☆☆

Will never take my cars again to the TOY SHOP. Give very low estimate and end up paying over a $1500. Probably doing repairs that don't need to be done since Folsom Toyota dealership did not find any major problems. Took car to TOY SHOP for minor problem and learn a good lesson: DO NOT TRUST THE LOW BALL ESTIMATE THEY GIVE YOU, GO ELSEWHERE!!!

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The Toy Shop is a great repair shop, they are fair and do what ever it takes to make it right! The car is running great. I will keep coming back.

2
★★★★★

The Toy Shop is a great repair shop, they are fair and do what ever it takes to make it right! The car is running great. I will keep coming back.

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My wife and I have been going to the Toy Shop for many years now and they always deliver a fair service. Last week the local Toyota dealer (no names, but located in Folsom) told me my water pump was leaking and my transmission oil needed replacement on my Prius when I brought it in for warranty work. I dropped the car off at the Toy Shop in the following morning as their prices are always better than the dealer & picked it up that night. The bill was ""no charge""!!! It seems the water pump was fine and the tranny oil doesn't require changing. This type of honesty and integrity from the Toy shop has happened to both of us before, and my young niece as well. They never cease to astound us! - Thanks.

2
★★★★★

My wife and I have been going to the Toy Shop for many years now and they always deliver a fair service. Last week the local Toyota dealer (no names, but located in Folsom) told me my water pump was leaking and my transmission oil needed replacement on my Prius when I brought it in for warranty work. I dropped the car off at the Toy Shop in the following morning as their prices are always better than the dealer & picked it up that night. The bill was ""no charge""!!! It seems the water pump was fine and the tranny oil doesn't require changing. This type of honesty and integrity from the Toy shop has happened to both of us before, and my young niece as well. They never cease to astound us! - Thanks.

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This is a family owned-and-run business with all of the honesty and integrity expected. On top of that, they were able to fix my vehicle in a timely, efficient, and economical manner. They really know their stuff!

2
★★★★★

This is a family owned-and-run business with all of the honesty and integrity expected. On top of that, they were able to fix my vehicle in a timely, efficient, and economical manner. They really know their stuff!

 

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