Eden Memorial Park

★★★☆☆
  • 11500 Sepulveda Blvd 1

    Mission Hills, CA 91345

    Map & Directions
  • 818-361-7161

About Eden Memorial Park

Hours
Daily 24 Hours
2.625 8
Hi! Sign in to let us know how Eden Memorial Park was?
Write a Review
.

I ordered the stone for my husband. Paid the fool price. The order was not delivered on time and the people in particular Nathan did not conformed with the company the status of the order and updated the family member... You pay the money, but are ready that nobody cares about you. The dignity is in the packet and bank account, not to the people.

0
★☆☆☆☆

I ordered the stone for my husband. Paid the fool price. The order was not delivered on time and the people in particular Nathan did not conformed with the company the status of the order and updated the family member... You pay the money, but are ready that nobody cares about you. The dignity is in the packet and bank account, not to the people.

.

I went to my friend's service today. Everything went smoothly, it was well timed, and we weren't rushed. I think that Joan, a survivor of Auschwitz and a very dignified lady, would have approved.

2
★★★★★

I went to my friend's service today. Everything went smoothly, it was well timed, and we weren't rushed. I think that Joan, a survivor of Auschwitz and a very dignified lady, would have approved.

.

We had a caring people that were nice. The view lot for my father in law was impressive. \nThey on the spot and helped make out of town arrangemnt a breeez. Worke with our out of town family, and made it simple. We asked for a simple traditional, clean neat no fuss. \n\nThey were a little rushed at the start but it all worked out fine.

2
★★★★☆

We had a caring people that were nice. The view lot for my father in law was impressive. \nThey on the spot and helped make out of town arrangemnt a breeez. Worke with our out of town family, and made it simple. We asked for a simple traditional, clean neat no fuss. \n\nThey were a little rushed at the start but it all worked out fine.

.

If I could give this place less than one star, I would. They exacerbated our grief by messing up SO many aspects of the funeral, burial, and headstone. They never called me back despite leaving multiple messages. Very rude. It doesn't get sleazier than this. Avoid this place like the plague - choose somewhere, ANYWHERE else! The manager (since I was shuffled from person to person, and finally asked to speak with the manager) did not know anything about his own cemetery, couldn't locate files, and when he FINALLY called me back (after I spoke with him the previous day) he not only did not have the necessary information, he called me by the wrong name and really had no idea who I was. Sheesh. I won't even talk about the switched casket, the lost headstone info, the lost order for the headstone, etc. etc...

0
★☆☆☆☆

If I could give this place less than one star, I would. They exacerbated our grief by messing up SO many aspects of the funeral, burial, and headstone. They never called me back despite leaving multiple messages. Very rude. It doesn't get sleazier than this. Avoid this place like the plague - choose somewhere, ANYWHERE else! The manager (since I was shuffled from person to person, and finally asked to speak with the manager) did not know anything about his own cemetery, couldn't locate files, and when he FINALLY called me back (after I spoke with him the previous day) he not only did not have the necessary information, he called me by the wrong name and really had no idea who I was. Sheesh. I won't even talk about the switched casket, the lost headstone info, the lost order for the headstone, etc. etc...

.

There is a real problem with scheduling funerals here. Despite having two chapels, they only schedule five funerals a day, which creates long backlogs. They do not show much concern for Jewish law, which says that burial must be as soon as possible, except when time is needed for family members to get there. This happened to my family twice. It will never happen again as we will not use Eden Memorial in the future. The funeral home is owned by a huge faceless Texas company that owns 2,600 funeral homes. In our latest encounter, their assistant manager on site was particularly rude and uncaring about the long delay for burial. Nor does the parent company seem to care in the least about following Jewish law. We were also put off by the high fees for various services, such as $450 per day for someone to sit with the body, which becomes very profitable given how long they delayed the burial.

0
★☆☆☆☆

There is a real problem with scheduling funerals here. Despite having two chapels, they only schedule five funerals a day, which creates long backlogs. They do not show much concern for Jewish law, which says that burial must be as soon as possible, except when time is needed for family members to get there. This happened to my family twice. It will never happen again as we will not use Eden Memorial in the future. The funeral home is owned by a huge faceless Texas company that owns 2,600 funeral homes. In our latest encounter, their assistant manager on site was particularly rude and uncaring about the long delay for burial. Nor does the parent company seem to care in the least about following Jewish law. We were also put off by the high fees for various services, such as $450 per day for someone to sit with the body, which becomes very profitable given how long they delayed the burial.

.

So here's the thing: If you buy a plot and all the trimmings at Eden...or Hillside...when you die everything is done with nothing to worry about. If you buy a plot and your pre-needs stuff at Mt. Sinai, and by the time you die the prices on caskets and things have gone up...you will OWE them money, even though you're dead. So at Mt. Sinai a deal isn't quite a deal. Yes, they do pay you interest on the money you've given them ahead of time. And hopefully that interest will cover any additional charges for what you owe. But you can never die in peace, knowing that someone else is going to have to clean up after you, so to speak. Also, if they end up with more of your money than you owe, instead of letting you designate a beneficiary...they say they'll use it on flowers for you or something. Very annoying. Had I not had a family plot at Mt. Sinai, I would have gone elsewhere. My only beef with Eden is that when I asked them where my great aunt was buried...they could not find her in their files. They did find her name though a month later.

4
★★★★☆

So here's the thing: If you buy a plot and all the trimmings at Eden...or Hillside...when you die everything is done with nothing to worry about. If you buy a plot and your pre-needs stuff at Mt. Sinai, and by the time you die the prices on caskets and things have gone up...you will OWE them money, even though you're dead. So at Mt. Sinai a deal isn't quite a deal. Yes, they do pay you interest on the money you've given them ahead of time. And hopefully that interest will cover any additional charges for what you owe. But you can never die in peace, knowing that someone else is going to have to clean up after you, so to speak. Also, if they end up with more of your money than you owe, instead of letting you designate a beneficiary...they say they'll use it on flowers for you or something. Very annoying. Had I not had a family plot at Mt. Sinai, I would have gone elsewhere. My only beef with Eden is that when I asked them where my great aunt was buried...they could not find her in their files. They did find her name though a month later.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

There are better choices for Jewish cemeteries in the L.A. area. I've dealt with Eden twice, both times coming away feeling like I wasn't cared for. Very blah attitudes towards our family. And the cemetery itself has fallen under a bit of a downward spiral.... the general park has deteriorated. \r\n\r\nMount Sinai, especially Mount Sinai Simi Valley, is SOOO much better. Staff attitude is one of great care for the family. We experienced this for ourselves. The park itself is stunning visually, the chapel magnificent. Our pre-planning advisor, Howard Cohen, was extremely kind, & made our time with him a great pleasure. After burying parents at Eden, we opted to purchase our own graves ahead of time at Mount Sinai Simi Valley. Howard was truly of great assistance.

0
★☆☆☆☆

There are better choices for Jewish cemeteries in the L.A. area. I've dealt with Eden twice, both times coming away feeling like I wasn't cared for. Very blah attitudes towards our family. And the cemetery itself has fallen under a bit of a downward spiral.... the general park has deteriorated. \r\n\r\nMount Sinai, especially Mount Sinai Simi Valley, is SOOO much better. Staff attitude is one of great care for the family. We experienced this for ourselves. The park itself is stunning visually, the chapel magnificent. Our pre-planning advisor, Howard Cohen, was extremely kind, & made our time with him a great pleasure. After burying parents at Eden, we opted to purchase our own graves ahead of time at Mount Sinai Simi Valley. Howard was truly of great assistance.

Pros: Not Much

Cons: Attitude, Facilities

.

It's hard to review a memorial park. What is there to say? I can say that, unfortunately, I've been to more then a few funerals there. It's always peaceful and quiet, as it should be. There is a great view of the Valley and one can ponder all things mortal from that vantage point. So, if you're gonna die, it aint a bad spot to turn to dust.

4
★★★★☆

It's hard to review a memorial park. What is there to say? I can say that, unfortunately, I've been to more then a few funerals there. It's always peaceful and quiet, as it should be. There is a great view of the Valley and one can ponder all things mortal from that vantage point. So, if you're gonna die, it aint a bad spot to turn to dust.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Eden Memorial Park, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review