Kee Photo

★★★☆☆
  • 767 Sacramento St

    San Francisco, CA 94108

    Map & Directions
  • 415-397-7773

About Kee Photo

Hours
Sun 12pm-4pm, Mon-Sat 9:30am-4:30pm
2.5 2
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The owner would raise the price if you take anything other than standard US passport photos. I visited the shop this Tuesday with a friend who took a standard 6 piece US passport shot for $12; I went again on Saturday to take a 4 piece Canadian passport shot for myself and he wanted $15. However, I end up with paying $25. Why? The owner refused to read the instruction I brought in and before he was about to print I insisted to compare the output from his computer with the requirement from the instruction. He then read the instruction and found out he did it wrong, got all pissed off and yell at me "I told you it is different!!". Worst yet, he still printed out the set knowing it will not meet the requirement and asking $10 for it.

I left the store with 2 sets of photos of which one of them is totally useless to me and he insisted to charge me $25. I could have left without paying him and have my photo taken somewhere else but I didn't. The owner is a cranky old guy so I decided not to argue with him and make a scene. I can spare $12 no problem, it's his way making me feel I paid for his mistake and ignorance. It is not professional at all.

I will never use this store again and I strongly recommend whoever read this review go somewhere else.

1
★☆☆☆☆

The owner would raise the price if you take anything other than standard US passport photos. I visited the shop this Tuesday with a friend who took a standard 6 piece US passport shot for $12; I went again on Saturday to take a 4 piece Canadian passport shot for myself and he wanted $15. However, I end up with paying $25. Why? The owner refused to read the instruction I brought in and before he was about to print I insisted to compare the output from his computer with the requirement from the instruction. He then read the instruction and found out he did it wrong, got all pissed off and yell at me "I told you it is different!!". Worst yet, he still printed out the set knowing it will not meet the requirement and asking $10 for it.

I left the store with 2 sets of photos of which one of them is totally useless to me and he insisted to charge me $25. I could have left without paying him and have my photo taken somewhere else but I didn't. The owner is a cranky old guy so I decided not to argue with him and make a scene. I can spare $12 no problem, it's his way making me feel I paid for his mistake and ignorance. It is not professional at all.

I will never use this store again and I strongly recommend whoever read this review go somewhere else.

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I have been a customer of Kee Photo for many years now, and I love that they are professional while kind at the same time. They have a decent selection of backgrounds for group pictures (such as those that you could take with friends), and their photographers are definitely skilled. The only turn-off that comes to mind is that the store is very small and may seem a bit messy, but what the decor lacks the photographers do not in skill.

4
★★★★☆

I have been a customer of Kee Photo for many years now, and I love that they are professional while kind at the same time. They have a decent selection of backgrounds for group pictures (such as those that you could take with friends), and their photographers are definitely skilled. The only turn-off that comes to mind is that the store is very small and may seem a bit messy, but what the decor lacks the photographers do not in skill.

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