Bartels' Harley-Davidson

★★★★☆
33.9859 -118.444
Map and Directions to Bartels' Harley-Davidson

424-835-5392

4141 Lincoln Blvd

Marina Del Rey, CA

90292

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About Bartels' Harley-Davidson

Details
Hours
Sun 10am-5pm, Tue-Sat 9am-6:30pm

Automotive

Automotive
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Reviews 1 - 9 of 9.
.

I went to the Harley store in Marina del Rey looking for a leather customized jacket that no other dealers had in stock. I was suprised to see the big inventory at Bartels' Harley-Davidson, and they still looked like they were in business. They had my Mickey Jacket. Thanks Bartels'

5
★★★★★

I went to the Harley store in Marina del Rey looking for a leather customized jacket that no other dealers had in stock. I was suprised to see the big inventory at Bartels' Harley-Davidson, and they still looked like they were in business. They had my Mickey Jacket. Thanks Bartels'

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.

I was impressed with Bartels' Harley-Davidson location and the big selection of their new and used bikes. I decided to buy the 2003 VRrod which was a smokin hot bike. Was really really really a good deal.

5
★★★★★

I was impressed with Bartels' Harley-Davidson location and the big selection of their new and used bikes. I decided to buy the 2003 VRrod which was a smokin hot bike. Was really really really a good deal.

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.

I do not ride a Harley, but love the Harley look. I went to Bartels in the Marina and received very special treatment from their friendly staff, which went out of their way to help me find exactly what I was looking for. They seemed to be really interested in making me feel right at home, and their selection was off the hook.

5
★★★★★

I do not ride a Harley, but love the Harley look. I went to Bartels in the Marina and received very special treatment from their friendly staff, which went out of their way to help me find exactly what I was looking for. They seemed to be really interested in making me feel right at home, and their selection was off the hook.

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.

I had an emergency while traveling through LA from Texas, and had my bike towed to Bartels' for a pretty big repair. They treated me like an old friend, and fixed my Harley, and got me on my way. Big Thanks to Bartels.

5
★★★★★

I had an emergency while traveling through LA from Texas, and had my bike towed to Bartels' for a pretty big repair. They treated me like an old friend, and fixed my Harley, and got me on my way. Big Thanks to Bartels.

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.

That old myth that Bartels' was overpriced is simply not what I found when I bought my new Harley. They even went to another dealer to pick up the color I wanted, when other dealers seemed to not want to do that for me. Keep up the good work

5
★★★★★

That old myth that Bartels' was overpriced is simply not what I found when I bought my new Harley. They even went to another dealer to pick up the color I wanted, when other dealers seemed to not want to do that for me. Keep up the good work

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.

Do NOT bring your bike here for service! I brought my V-Rod here for service after the rear cylinder had stopped firing. After a week I was told the bike was fixed and ready to go. I was told that an after market power commander I had in place had failed. I expressed my concern to them that the power commander was not the problem as I had tested it prior to bringing the bike in and it had been working properly. None the less I was assured that it was the problem and the bike was ready to go.
I show up at the dealership and am given a bill for $750 which I go pay while they roll my bike out. I return to the service department to hear a bike in the back attempting to start. After 20 minutes or so I am told that my bike isn't fixed after all and will have to stay over night but they will have a mechanic on it first thing in the morning.
This begins 2 weeks of no communication from the dealership. I receive no calls at all and every time I call them I am told "we got busy today and didn't have time for your bike" or "we are waiting to hear back from the factory" or even "yea, we forgot about your bike today". After 2 weeks of this they finally tell me I need a valve job and it will take a week. I attempt to get them to hurry up a bit since they've already had it for 3 weeks but with no luck.
I leave them alone for a week (my mistake) and call them exactly a week later having heard nothing. I ask them if my bike is ready and I am told "yea, we're still waiting to get the heads to the mechanic. We've been really slammed." When I ask them well when will my bike be done the service manager replies "I dunno".
At this point I have had my bike there for a month and am being told they are too busy with everyone else to deal with my bike. I contacted the owner and am told that not only does he not know when the bike will be done, but THEY HAVEN'T ACTUALLY STARTED WORKING ON IT YET! He tells me that the service manager was probably knew I would be pissed that they haven't worked on it yet and just didn't want to tell me. I tell him not too have them touch my bike and I will be picking it up the next day.
I head over to the dealership the next day with a friends truck and have to wait about a half hour before they will bring my bike out. The POS service manager rolls it out and I see that my air cleaner box cover is missing! After asking for the part I am told "it wasn't there when you brought it in" we go back and forth for several minutes with him even telling me "maybe you took it home with you. You should go check." He finally goes scurrying off and comes back with the cover about 10 minutes later.
To sum this up....AVOID BARTELS HARLEY DAVIDSON LIKE THE DAMN PLAGUE! I will never ever again set foot on their property and unless HD corporate does something to make this right with me they will never see another penny of my money again. Do yourself a huge favor and DO NOT GO TO BARTELS!

1
★☆☆☆☆

Do NOT bring your bike here for service! I brought my V-Rod here for service after the rear cylinder had stopped firing. After a week I was told the bike was fixed and ready to go. I was told that an after market power commander I had in place had failed. I expressed my concern to them that the power commander was not the problem as I had tested it prior to bringing the bike in and it had been working properly. None the less I was assured that it was the problem and the bike was ready to go.
I show up at the dealership and am given a bill for $750 which I go pay while they roll my bike out. I return to the service department to hear a bike in the back attempting to start. After 20 minutes or so I am told that my bike isn't fixed after all and will have to stay over night but they will have a mechanic on it first thing in the morning.
This begins 2 weeks of no communication from the dealership. I receive no calls at all and every time I call them I am told "we got busy today and didn't have time for your bike" or "we are waiting to hear back from the factory" or even "yea, we forgot about your bike today". After 2 weeks of this they finally tell me I need a valve job and it will take a week. I attempt to get them to hurry up a bit since they've already had it for 3 weeks but with no luck.
I leave them alone for a week (my mistake) and call them exactly a week later having heard nothing. I ask them if my bike is ready and I am told "yea, we're still waiting to get the heads to the mechanic. We've been really slammed." When I ask them well when will my bike be done the service manager replies "I dunno".
At this point I have had my bike there for a month and am being told they are too busy with everyone else to deal with my bike. I contacted the owner and am told that not only does he not know when the bike will be done, but THEY HAVEN'T ACTUALLY STARTED WORKING ON IT YET! He tells me that the service manager was probably knew I would be pissed that they haven't worked on it yet and just didn't want to tell me. I tell him not too have them touch my bike and I will be picking it up the next day.
I head over to the dealership the next day with a friends truck and have to wait about a half hour before they will bring my bike out. The POS service manager rolls it out and I see that my air cleaner box cover is missing! After asking for the part I am told "it wasn't there when you brought it in" we go back and forth for several minutes with him even telling me "maybe you took it home with you. You should go check." He finally goes scurrying off and comes back with the cover about 10 minutes later.
To sum this up....AVOID BARTELS HARLEY DAVIDSON LIKE THE DAMN PLAGUE! I will never ever again set foot on their property and unless HD corporate does something to make this right with me they will never see another penny of my money again. Do yourself a huge favor and DO NOT GO TO BARTELS!

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.

can not be recommended. I payed nearly 2000USD in May 2010 (3 month ago) and not yet received it.It should be sent do switzerland. They say the DMV is the problem, i dont think so. I now contacted a attorney to get back my money. Never more bartels!!!!

1
★☆☆☆☆

can not be recommended. I payed nearly 2000USD in May 2010 (3 month ago) and not yet received it.It should be sent do switzerland. They say the DMV is the problem, i dont think so. I now contacted a attorney to get back my money. Never more bartels!!!!

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.

I have never bought a bike here because of the way the snotty staff treated me years ago when I could only afford to look. Now I take my new bikes there for service because they are the best I've found in that department. So buy in Glendale, get your service done at Bartels. The new facility is just amazing.

3
★★★☆☆

I have never bought a bike here because of the way the snotty staff treated me years ago when I could only afford to look. Now I take my new bikes there for service because they are the best I've found in that department. So buy in Glendale, get your service done at Bartels. The new facility is just amazing.

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0 out of 1 people found this review helpful.

.

Bartles has a great facility with a wide array of motorcycles. This facility has really grown and the staff is just remarkable. The prices of the bike are reasonable and i plan on going back to purchase another bike because of the price. The service department is very knowledgeable and get things done right the first time. Bartles is a great place to buy a bike.

4
★★★★☆

Bartles has a great facility with a wide array of motorcycles. This facility has really grown and the staff is just remarkable. The prices of the bike are reasonable and i plan on going back to purchase another bike because of the price. The service department is very knowledgeable and get things done right the first time. Bartles is a great place to buy a bike.

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0 out of 1 people found this review helpful.

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