IHOP Restaurant

★★★☆☆
  • 23810 Aliso Creek Rd

    Laguna Niguel, CA 92677

    Map & Directions
  • 949-360-0910

Food

Food
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I used to go here all the time. But it's really gotten kinda dated. The waffles seem to pre-fabricated now. The idea of going to a place like IHOP and Denny's has really gone down. I don't think I'll go back.

3
★★★★★

I used to go here all the time. But it's really gotten kinda dated. The waffles seem to pre-fabricated now. The idea of going to a place like IHOP and Denny's has really gone down. I don't think I'll go back.

.

I went to the Irvine branch with my family. bad choice. They became so busy, they discard all customer service, including clean cups. First, the cashier told me it was a 20 min wait, while the host started seating people who arrived after us. Then I realized the cashier had no clue after we waited for 15 minutes. In the middle of the meal, I realized my glass had a lipstick stain on it. I complained to the manager, but his excuse was they are too busy.

Yes, too busy to provide clean dishes and educate their cashier to not act as the hostess.

PROS: close to alternative choice. go to other places in the plaza
CONS: It was clear to me that I'm never coming back. Not an ounce of doubt

1
★☆☆☆☆

I went to the Irvine branch with my family. bad choice. They became so busy, they discard all customer service, including clean cups. First, the cashier told me it was a 20 min wait, while the host started seating people who arrived after us. Then I realized the cashier had no clue after we waited for 15 minutes. In the middle of the meal, I realized my glass had a lipstick stain on it. I complained to the manager, but his excuse was they are too busy.

Yes, too busy to provide clean dishes and educate their cashier to not act as the hostess.

PROS: close to alternative choice. go to other places in the plaza
CONS: It was clear to me that I'm never coming back. Not an ounce of doubt

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.

The waitresses walk around talking like they are from the trailer park, highly unprofessional and one time I received a piece of metal in my butter when I ordered pancakes. The prices are moderate, but not for butter with metal.

1
★☆☆☆☆

The waitresses walk around talking like they are from the trailer park, highly unprofessional and one time I received a piece of metal in my butter when I ordered pancakes. The prices are moderate, but not for butter with metal.

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