Alta Rancho Pet & Bird Hospital

★★★★☆
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34.1326 -117.617
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909-980-3575

8677 19th St

Alta Loma, CA

91701

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About Alta Rancho Pet & Bird Hospital

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Mon-Fri 8am-6pm, Sat 8am-4pm
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4.1111 27
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Reviews 1 - 27 of 27.
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We brought our cat here about nine months ago and the staff treated him great! The doctors were very knowledgeable, especially Dr. Henderson. Our cat was back to his normal mischievous self in no time. The office called back several times just to make sure everything was going OK and one of the vet techs even remembered him by name upon seeing him when we brought him back in. That's the kind of staff I look for when treating my furry friends!

4
★★★★☆

We brought our cat here about nine months ago and the staff treated him great! The doctors were very knowledgeable, especially Dr. Henderson. Our cat was back to his normal mischievous self in no time. The office called back several times just to make sure everything was going OK and one of the vet techs even remembered him by name upon seeing him when we brought him back in. That's the kind of staff I look for when treating my furry friends!

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I can't tell you how greatful I am for Dr Shufer & his staff. After spending endless stressful hours and way too much money at Bansfield, I found Alta Rancho Pet & bird hospital. The minute I walked in I knew this was going to be a great experience ! I felt relief ! What a great staff ! Doctor & Staff are all very Caring, knowledgable... & extremely helpful ! Dr Shufer is a warm & compassionate human being and a because of this is an amazing doctor. Plus Rachel handled an emotional & stressed out mama ( me , lol ) with genine kindness & patience ! And the love that this Dr. & his staff have for animals is reflected in the prices. I was AMAZED at how reasonable their prices are ! The cost of Elvis 's visit for what was accomplished was a Blessing and 1/3 of what Bansfield charged for a lot of nothing. God Bless for taking care of my Elvis ! I can finally breathe again !I wouldn't take My Elvis or my Joey anywhere else !These kitties are my baby's and now I have someone to trust with their care !

5
★★★★★

I can't tell you how greatful I am for Dr Shufer & his staff. After spending endless stressful hours and way too much money at Bansfield, I found Alta Rancho Pet & bird hospital. The minute I walked in I knew this was going to be a great experience ! I felt relief ! What a great staff ! Doctor & Staff are all very Caring, knowledgable... & extremely helpful ! Dr Shufer is a warm & compassionate human being and a because of this is an amazing doctor. Plus Rachel handled an emotional & stressed out mama ( me , lol ) with genine kindness & patience ! And the love that this Dr. & his staff have for animals is reflected in the prices. I was AMAZED at how reasonable their prices are ! The cost of Elvis 's visit for what was accomplished was a Blessing and 1/3 of what Bansfield charged for a lot of nothing. God Bless for taking care of my Elvis ! I can finally breathe again !I wouldn't take My Elvis or my Joey anywhere else !These kitties are my baby's and now I have someone to trust with their care !

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Drs. Shufer and Henderson are the best veterinarians we have found. We only take our pets (2 dogs and a cat) to other doctors when we aren't able to make the trip to see them. They are extremely talented and knowledgeable vets; have a friendly and skilled team; and genuinely care about our animals. We highly recommend Alta Rancho!

5
★★★★★

Drs. Shufer and Henderson are the best veterinarians we have found. We only take our pets (2 dogs and a cat) to other doctors when we aren't able to make the trip to see them. They are extremely talented and knowledgeable vets; have a friendly and skilled team; and genuinely care about our animals. We highly recommend Alta Rancho!

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My cat Sparky just turned 18 years old. I took her to see Dr. Shufer at the recommendation of a friend, who had excellent care with both of her dogs. I was so glad I did. He did such a thorough exam and showed more knowledge of cats than any other vet has in all of my 40 years of cat guardianship. Along with her slight asthma he found a problem with her blood pressure and now after treatment she is like a kitten again. I want to highly recommend Dr. Shufer to all.

5
★★★★★

My cat Sparky just turned 18 years old. I took her to see Dr. Shufer at the recommendation of a friend, who had excellent care with both of her dogs. I was so glad I did. He did such a thorough exam and showed more knowledge of cats than any other vet has in all of my 40 years of cat guardianship. Along with her slight asthma he found a problem with her blood pressure and now after treatment she is like a kitten again. I want to highly recommend Dr. Shufer to all.

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I have seen my fair share of vets considering I have had several pets, but when I found this doctor, I decided to stay and stop changing vets. I read a poor review here talking about an unfortunate event with a cat, the cat died on the operation table and the owner wished he/she had listen to his/her heart instead of the doctor, who knows who was right, but I had a similar experience today, the doctor recommended a test I didnt agree with, so he gave me other options, I took one of his options and it worked. He worked with me and my options, his idea of getting more tests wasnt bad just not inside my budget at the moment, but it was good to know he wasnt after the money and gave me another solution that in this case worked. In the future I will consider the doctor's first option, extra tests are never bad even when things with your pet arent critical.

5
★★★★★

I have seen my fair share of vets considering I have had several pets, but when I found this doctor, I decided to stay and stop changing vets. I read a poor review here talking about an unfortunate event with a cat, the cat died on the operation table and the owner wished he/she had listen to his/her heart instead of the doctor, who knows who was right, but I had a similar experience today, the doctor recommended a test I didnt agree with, so he gave me other options, I took one of his options and it worked. He worked with me and my options, his idea of getting more tests wasnt bad just not inside my budget at the moment, but it was good to know he wasnt after the money and gave me another solution that in this case worked. In the future I will consider the doctor's first option, extra tests are never bad even when things with your pet arent critical.

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My dog has never been the same since they did surgery on him. Despite new three year vaccine guidelines, they insist on annual vaccines. Money hungry office. Think twice before you entrust the care of your beloved pet to these people.

1
★☆☆☆☆

My dog has never been the same since they did surgery on him. Despite new three year vaccine guidelines, they insist on annual vaccines. Money hungry office. Think twice before you entrust the care of your beloved pet to these people.

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0 out of 1 people found this review helpful.

.

Approximately 2 years ago I took my Canary in to Alta Rancho Pet & Bird Hospital with a serious leg problem. The band was too tight and was causing the leg to swell, therefore, causing the band to cut into the leg. Dr. Shufer operated on the leg and removed the band and 2 years later my canary is alive and healthy. I was amazed because a bird's leg is very, very fragile. I have always found Alta Rancho Pet & Bird Hospital to be very friendly and caring.

5
★★★★★

Approximately 2 years ago I took my Canary in to Alta Rancho Pet & Bird Hospital with a serious leg problem. The band was too tight and was causing the leg to swell, therefore, causing the band to cut into the leg. Dr. Shufer operated on the leg and removed the band and 2 years later my canary is alive and healthy. I was amazed because a bird's leg is very, very fragile. I have always found Alta Rancho Pet & Bird Hospital to be very friendly and caring.

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.I took my pet to the vet and it was so expensive and I was wondering if somebody has a recommendation for a hospital?

5
★★★★★

.I took my pet to the vet and it was so expensive and I was wondering if somebody has a recommendation for a hospital?

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I took my cat in for vomiting/severe diarrhea/not eating. Initially I took him to VCA Central Animal Hospital, they couldn't telll me exactly what was going on, after racking up $2500 for 4 days stay with nothing but basic medication. My cat was surviving on IV and vitamin shots for close to 5 days at that point.

Dr. Henderson right away asked me "Do you use hair ties?" She pointed out CPK number on his blood test being high could indicate internal damage, possibly a hair tie he swallowed made a knot in his small intestine and tissue around there started dying.

She said "If it was just a bug in his stomach, he should have been better by now. With his age and his condition got worse in 1 day, cancer is unlikely"

It made perfect sense to me.

She recommended an emergency surgery before his small intestine ruptured, so I paid $1800 for 5 days/4 nights stay, medication, X-ray, a follow-up appointment, and suture removal. Oh, a plastic cone of shame included...

Dr. Henderson talked me when I was visiting my cat on Monday while he was still at the hospital. She even called me on Sunday to let me know how well my cat was recovering after the surgery.

I FELT VERY GOOD TO HAVE THE SURGERY DONE UNDER CARING DOCTOR.

They didn't find a hair tie but the trace of something large (I still think that was my hair tie like Dr. Henderson said) going through his system, scratching him internally on the way, and his colon was "pretty nasty" when she opened up. Apparently my hair tie nearly destroyed his colon. She sent 3 swollen tissue of my cat's colon to lab (included) for cancer testing, and it came back negative, just like Dr. Henderson said "unlikely a cancer", however, came back as "massive infection and numerous damage by object making it's way out", just like Dr. Henderson said.

THEIR DIAGNOSTIC WAS ACCURATE.

Also one of the staff talked me while I was visiting my cat Monday, told me that he was holding food tray inside of my cat's plastic cone, and he was eating pretty good. While he's telling me so, his eyes brightened up and he was truly excited.

I SAW A PASSION FOR CARING ANIMALS IN HIS EYES.

My cat who wasn't eating for 5 days and having diarrhea came back as a hungry cat with regular poop. The incision has healed up nicely. I wish I knew about this hospital earlier.

5
★★★★★

I took my cat in for vomiting/severe diarrhea/not eating. Initially I took him to VCA Central Animal Hospital, they couldn't telll me exactly what was going on, after racking up $2500 for 4 days stay with nothing but basic medication. My cat was surviving on IV and vitamin shots for close to 5 days at that point.

Dr. Henderson right away asked me "Do you use hair ties?" She pointed out CPK number on his blood test being high could indicate internal damage, possibly a hair tie he swallowed made a knot in his small intestine and tissue around there started dying.

She said "If it was just a bug in his stomach, he should have been better by now. With his age and his condition got worse in 1 day, cancer is unlikely"

It made perfect sense to me.

She recommended an emergency surgery before his small intestine ruptured, so I paid $1800 for 5 days/4 nights stay, medication, X-ray, a follow-up appointment, and suture removal. Oh, a plastic cone of shame included...

Dr. Henderson talked me when I was visiting my cat on Monday while he was still at the hospital. She even called me on Sunday to let me know how well my cat was recovering after the surgery.

I FELT VERY GOOD TO HAVE THE SURGERY DONE UNDER CARING DOCTOR.

They didn't find a hair tie but the trace of something large (I still think that was my hair tie like Dr. Henderson said) going through his system, scratching him internally on the way, and his colon was "pretty nasty" when she opened up. Apparently my hair tie nearly destroyed his colon. She sent 3 swollen tissue of my cat's colon to lab (included) for cancer testing, and it came back negative, just like Dr. Henderson said "unlikely a cancer", however, came back as "massive infection and numerous damage by object making it's way out", just like Dr. Henderson said.

THEIR DIAGNOSTIC WAS ACCURATE.

Also one of the staff talked me while I was visiting my cat Monday, told me that he was holding food tray inside of my cat's plastic cone, and he was eating pretty good. While he's telling me so, his eyes brightened up and he was truly excited.

I SAW A PASSION FOR CARING ANIMALS IN HIS EYES.

My cat who wasn't eating for 5 days and having diarrhea came back as a hungry cat with regular poop. The incision has healed up nicely. I wish I knew about this hospital earlier.

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.

I have been bringing my two dogs to Alta Rancho for 7 years and have found them to be an outstanding facility. The doctors and staff are very personable, thorough and caring. They are very informative and answer all of my questions in detail. I have worked with both Dr. Shufer and Dr. Henderson and find them both excellent vets. Perhaps more important, both of my pets really like them!
They explain their treatment plans to me and always explain the fees up front, including me in the decision making process about my pet's care.
I would highly recommend Alta Rancho Pet and Bird Hospital to anyone who really loves their pets and wants the best for them.

5
★★★★★

I have been bringing my two dogs to Alta Rancho for 7 years and have found them to be an outstanding facility. The doctors and staff are very personable, thorough and caring. They are very informative and answer all of my questions in detail. I have worked with both Dr. Shufer and Dr. Henderson and find them both excellent vets. Perhaps more important, both of my pets really like them!
They explain their treatment plans to me and always explain the fees up front, including me in the decision making process about my pet's care.
I would highly recommend Alta Rancho Pet and Bird Hospital to anyone who really loves their pets and wants the best for them.

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I have NO idea what the prior reviews are nagging about. I took my recently adopted Chihuahua, Sonny in because his shelter administered neutering opened up and he was all infected. The Dr took him into surgery ASAP and fixed the problem promptly, thoroughly, kindly and compasionately. The staff was talkative and kind, empathetic and very professional. I would recommend this hospital to all my friends and family!

5
★★★★★

I have NO idea what the prior reviews are nagging about. I took my recently adopted Chihuahua, Sonny in because his shelter administered neutering opened up and he was all infected. The Dr took him into surgery ASAP and fixed the problem promptly, thoroughly, kindly and compasionately. The staff was talkative and kind, empathetic and very professional. I would recommend this hospital to all my friends and family!

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0 out of 1 people found this review helpful.

.

I have three pugs that are patients at Alta Rancho Pet Hospital. The youngest one recently had a hip injury in which surgery was our only option. Dr. Henderson and Dr. Shufer were very helpful with diagnosing his injury. All of the staff where very patient, loving and kind to our baby pug during his stay at the hospital. They have also treated another pug of ours that had some breathing problems. Since then she is much happier and can breath easier. We recommend them to anyone looking for a good vet.

5
★★★★★

I have three pugs that are patients at Alta Rancho Pet Hospital. The youngest one recently had a hip injury in which surgery was our only option. Dr. Henderson and Dr. Shufer were very helpful with diagnosing his injury. All of the staff where very patient, loving and kind to our baby pug during his stay at the hospital. They have also treated another pug of ours that had some breathing problems. Since then she is much happier and can breath easier. We recommend them to anyone looking for a good vet.

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0 out of 1 people found this review helpful.

.

I just bought my 6 mo puppy (23lbs) in because he ate grapes and I was told they're toxic to dogs. They enduced vomiting, told me all of the horror "what if's", then hit me with an $1100 bill (incl a boat load of tests that have NOTHING to do with the condition they're concerned about). She said he needs to be on IV fluids for 72 hours (ASPCA website RE: Poisoning, says 48 hours and only AFTER it has been established the kidney's are compromised). I guess they tacked on an extra day for the money. When I informed the doc I don't have $1100 and asked what can I do? She told me that it's the only way to save my puppy's life and if I want to try and get him to drink water, pedialite, etc. at home and hope his kidneys function I can do that. But if he starts to show signs of kidney failure, she said "Then we know we've lost"... WHAT?!? THANKS DOC!!!! Find a vet who isn't so detached and removed for the love of caring for animals and who realizes that WE (the humans that love and care for these animals like they're our biological children) need reassurance too. This is NOT that kind of vet!!!!

1
★☆☆☆☆

I just bought my 6 mo puppy (23lbs) in because he ate grapes and I was told they're toxic to dogs. They enduced vomiting, told me all of the horror "what if's", then hit me with an $1100 bill (incl a boat load of tests that have NOTHING to do with the condition they're concerned about). She said he needs to be on IV fluids for 72 hours (ASPCA website RE: Poisoning, says 48 hours and only AFTER it has been established the kidney's are compromised). I guess they tacked on an extra day for the money. When I informed the doc I don't have $1100 and asked what can I do? She told me that it's the only way to save my puppy's life and if I want to try and get him to drink water, pedialite, etc. at home and hope his kidneys function I can do that. But if he starts to show signs of kidney failure, she said "Then we know we've lost"... WHAT?!? THANKS DOC!!!! Find a vet who isn't so detached and removed for the love of caring for animals and who realizes that WE (the humans that love and care for these animals like they're our biological children) need reassurance too. This is NOT that kind of vet!!!!

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2 out of 5 people found this review helpful.

.

They are as about as compassionate as my big toe! Doctor seemed ok.. I WILL NEVER GO BACK!T he staff at this place pardon my expression they SUCK! they are ruthless/expensive,, telling me I have to bring my 23 year old cat in just to get her amoxicillin chargeing me $52.00 plus med..we are not first time customers, so I went to a new vet with a polite caring staff,,,, DO NOT GO HERE! o they charged me $40.00 at the other vet,,I will tell people to use Upland Vet Hospital...on grove.

1
★☆☆☆☆

They are as about as compassionate as my big toe! Doctor seemed ok.. I WILL NEVER GO BACK!T he staff at this place pardon my expression they SUCK! they are ruthless/expensive,, telling me I have to bring my 23 year old cat in just to get her amoxicillin chargeing me $52.00 plus med..we are not first time customers, so I went to a new vet with a polite caring staff,,,, DO NOT GO HERE! o they charged me $40.00 at the other vet,,I will tell people to use Upland Vet Hospital...on grove.

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1 out of 4 people found this review helpful.

.

I have been bringing my pets to Alta Rancho Pet and Bird Hospital for the past twelve years. It is relatively easy to get an appointment and most of the staff is very friendly. I have thankfully only needed to use them for routine check ups and vaccinations. They sent my family a very nice sympathy card after they put my dog to sleep due to old age. As a full time student now, they are very pricey compared to other clinics. A great benefit is their vaccine clinic, they do not charge an office visit for vaccinations when you bring your pet in between those hours!

4
★★★★☆

I have been bringing my pets to Alta Rancho Pet and Bird Hospital for the past twelve years. It is relatively easy to get an appointment and most of the staff is very friendly. I have thankfully only needed to use them for routine check ups and vaccinations. They sent my family a very nice sympathy card after they put my dog to sleep due to old age. As a full time student now, they are very pricey compared to other clinics. A great benefit is their vaccine clinic, they do not charge an office visit for vaccinations when you bring your pet in between those hours!

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My Pomeranians have been patients at Alta Rancho Pet & Bird Hospital for over 6 years. The doctor's have literally saved my dog's life twice. My older Pom has heart disease and is taking multiple medications.. I have hunted all over the internet for a lower price for the medications but I can't find better price anywhere. These doctor's treat my "daughtetrs" with tenderness and love. They strive to keep costs as low as possible even though they have the most up to date medical facility I have ever experienced. Dr. Henderson is one of the very few avian vets in all of Southern California. My gratitude goes to Dr. Hendeson,Dr. Shufer and the entire Alta Rancho Pet and Bird hospital

4
★★★★☆

My Pomeranians have been patients at Alta Rancho Pet & Bird Hospital for over 6 years. The doctor's have literally saved my dog's life twice. My older Pom has heart disease and is taking multiple medications.. I have hunted all over the internet for a lower price for the medications but I can't find better price anywhere. These doctor's treat my "daughtetrs" with tenderness and love. They strive to keep costs as low as possible even though they have the most up to date medical facility I have ever experienced. Dr. Henderson is one of the very few avian vets in all of Southern California. My gratitude goes to Dr. Hendeson,Dr. Shufer and the entire Alta Rancho Pet and Bird hospital

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Selecting a new vet after moving to the area can be a challenge. My only experience with a vet had been in a stand-alone facility set up like a human's clinic with the waiting room in separate area from exam rooms, kennel areas and other areas of the hospital. To find a vet in what is best described as a strip mall made me a bit apprehensive about their ability to provide quality care. Alta Rancho Pet offers daily vaccination clinics so I decided to check them out when one of my dogs needed vaccinations. I was pleasantly surprised. I was treated with kindness and respect and my dog loved them (ok, she loves everyone!). The staff was very friendly and the facility seemed comprehensive. When my elderly dog became very ill and needed to be hospitalized, the vet kept me informed of his condition and treatment options. Although my dog passed away a couple of days after coming home, I felt that the staff did everything that they could. He was not the most cooperative of patients and the staff put up with a lot while treating him. My other dog is undergoing ongoing treatment and has had to have 2 emergency surgeries for unrelated conditions. Both times they were able to treat my dog that same day, kept me informed of her condition and usually called me the next day to check on her. All in all, a good experience and a good, comprehensive facility.

4
★★★★☆

Selecting a new vet after moving to the area can be a challenge. My only experience with a vet had been in a stand-alone facility set up like a human's clinic with the waiting room in separate area from exam rooms, kennel areas and other areas of the hospital. To find a vet in what is best described as a strip mall made me a bit apprehensive about their ability to provide quality care. Alta Rancho Pet offers daily vaccination clinics so I decided to check them out when one of my dogs needed vaccinations. I was pleasantly surprised. I was treated with kindness and respect and my dog loved them (ok, she loves everyone!). The staff was very friendly and the facility seemed comprehensive. When my elderly dog became very ill and needed to be hospitalized, the vet kept me informed of his condition and treatment options. Although my dog passed away a couple of days after coming home, I felt that the staff did everything that they could. He was not the most cooperative of patients and the staff put up with a lot while treating him. My other dog is undergoing ongoing treatment and has had to have 2 emergency surgeries for unrelated conditions. Both times they were able to treat my dog that same day, kept me informed of her condition and usually called me the next day to check on her. All in all, a good experience and a good, comprehensive facility.

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Dr Schufer and his staff are the BEST!! I have taken my animals there for many years. He has saved several of my pet's lives. He has put several to sleep. They are what they say, compassionate and caring and very skilled. I can't recommend then highly enough!

AMBN, claremont

5
★★★★★

Dr Schufer and his staff are the BEST!! I have taken my animals there for many years. He has saved several of my pet's lives. He has put several to sleep. They are what they say, compassionate and caring and very skilled. I can't recommend then highly enough!

AMBN, claremont

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I am a first time pet owner who just purchased a new puppy. The staff at Alta Rancho was very informative and very patient with all of my questions. They wrote out a schedule for my puppies shots and gave me handouts about how to care for my new puppy. The dr was great and very friendly. I would definitely recommend this Pet hospital to anyone!!

5
★★★★★

I am a first time pet owner who just purchased a new puppy. The staff at Alta Rancho was very informative and very patient with all of my questions. They wrote out a schedule for my puppies shots and gave me handouts about how to care for my new puppy. The dr was great and very friendly. I would definitely recommend this Pet hospital to anyone!!

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I found this animal hopsital when my puppy started getting bald spots. I was so worried about her and the staff assured me that she would be ok. She is a little on the grumpy side so i was nervous about taking her places, but she seemed to love everyone there. It turned out that she had mange. They were very informative and we both were very pleased with everyone there. We have been coming here for years now and they are like her second family!!

5
★★★★★

I found this animal hopsital when my puppy started getting bald spots. I was so worried about her and the staff assured me that she would be ok. She is a little on the grumpy side so i was nervous about taking her places, but she seemed to love everyone there. It turned out that she had mange. They were very informative and we both were very pleased with everyone there. We have been coming here for years now and they are like her second family!!

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This place was wonderful. I not only felt comfortable when leaving my animals there, but I enjoyed the friendly staff as well. They not only take really good care of the animals, but get to know them as well. What more can you ask for from a vet?

5
★★★★★

This place was wonderful. I not only felt comfortable when leaving my animals there, but I enjoyed the friendly staff as well. They not only take really good care of the animals, but get to know them as well. What more can you ask for from a vet?

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I originally wrote a rave review for this practice but things turned sour very quickly when they insisted that my chronically ill dogs not only be vaccinated but be vaccinated annually. I was stunned considering an veterinary internal medicine specialist recommended against vaccinating my dogs at all and provided me with a waiver for city licensing purposes. Dr. Shufer and Henderson point blank told me that should my dogs have an emergency, they would not admit them without current vaccinations. Considering all 27 veterinary teaching hospitals in Northern America have adopted revised guidelines which requires that most vaccines be given every three years, there is absolutely no excuse for placing a dog at risk for the sake of money. The last I heard, Alta Rancho was still vaccinating annually which in my opinion is unconscienable. Additionally, you may want to think twice before letting Dr. Shufer perform surgery on your pet. I was hoping that when my dog's internal stitches blew out and required a second emergency surgery to repair the damage, it was not a bad omen. Unfortunately, it was because he's never been the same.

1
★☆☆☆☆

I originally wrote a rave review for this practice but things turned sour very quickly when they insisted that my chronically ill dogs not only be vaccinated but be vaccinated annually. I was stunned considering an veterinary internal medicine specialist recommended against vaccinating my dogs at all and provided me with a waiver for city licensing purposes. Dr. Shufer and Henderson point blank told me that should my dogs have an emergency, they would not admit them without current vaccinations. Considering all 27 veterinary teaching hospitals in Northern America have adopted revised guidelines which requires that most vaccines be given every three years, there is absolutely no excuse for placing a dog at risk for the sake of money. The last I heard, Alta Rancho was still vaccinating annually which in my opinion is unconscienable. Additionally, you may want to think twice before letting Dr. Shufer perform surgery on your pet. I was hoping that when my dog's internal stitches blew out and required a second emergency surgery to repair the damage, it was not a bad omen. Unfortunately, it was because he's never been the same.

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I was greeted warmly by a friendly staff who immediately focused on my Golden Retriever who was very agitated.
We were seen by Dr. Shufer almost immediately and he had a wonderful bedside manner. He put both myself and "Goldy" at ease and was extremely professional. He made excellent recommendations and carefully explained all my options.
The outcome could not have been better and I would have no reservations whatsoever about referring other pet owners to Alta Rancho.

5
★★★★★

I was greeted warmly by a friendly staff who immediately focused on my Golden Retriever who was very agitated.
We were seen by Dr. Shufer almost immediately and he had a wonderful bedside manner. He put both myself and "Goldy" at ease and was extremely professional. He made excellent recommendations and carefully explained all my options.
The outcome could not have been better and I would have no reservations whatsoever about referring other pet owners to Alta Rancho.

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Alta Rancho Pet & Bird Hospital is a full service veterinary facility with an exceptionally warm, caring and well informed staff. They treat my pet like a member of the family. The range of services offered is remarkable. I highly recommend them for any of your veterinary needs.

5
★★★★★

Alta Rancho Pet & Bird Hospital is a full service veterinary facility with an exceptionally warm, caring and well informed staff. They treat my pet like a member of the family. The range of services offered is remarkable. I highly recommend them for any of your veterinary needs.

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I have four cats and one lizard who have all visited this facility. My cats have had their shots there and two of them have been fixed at this office. The staff is very friendly and seem to truly care about your pet. They even have called my home to check on them after surgery to make sure everything is going okay. They also have called to remind me that my pets are due for their follow-up appointments or shots. Not every pet hospital or vet will see reptiles but this facility does and took my lizard on an emergency appointment. She ended up being fine and they told me she was the best looking 'sick' lizard they ever saw! I don't feel they are the cheapest around but I'm sure they are competative in their pricing.

4
★★★★☆

I have four cats and one lizard who have all visited this facility. My cats have had their shots there and two of them have been fixed at this office. The staff is very friendly and seem to truly care about your pet. They even have called my home to check on them after surgery to make sure everything is going okay. They also have called to remind me that my pets are due for their follow-up appointments or shots. Not every pet hospital or vet will see reptiles but this facility does and took my lizard on an emergency appointment. She ended up being fine and they told me she was the best looking 'sick' lizard they ever saw! I don't feel they are the cheapest around but I'm sure they are competative in their pricing.

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I have a 7 year old english bulldog named Bella that has had chronic skin problems and rashes all over her body. A friend had referred me to Alta Rancho Pet Hospital after they had treated her pet for allergies so I called and they were able to see me the same day for an exam. The technicians were great in giving me advice in general maintenance care for Bella and Dr. Henderson was amazing, she explained everything about allergies so clearly to me. After testing my pet for allergies, we were able to start her on weekly allergy injections and medicated shampoo baths, which have helped so much! I had always felt so bad for Bella because she seemed so miserable scratching and with all of the skin infections that she had from itching so much. I am so grateful to Dr. Henderson and her staff for all of their care, they are always so helpful to me when I call and really care about my pet. I can't imagine ever taking Bella or any of my other dogs to anyone else!

5
★★★★★

I have a 7 year old english bulldog named Bella that has had chronic skin problems and rashes all over her body. A friend had referred me to Alta Rancho Pet Hospital after they had treated her pet for allergies so I called and they were able to see me the same day for an exam. The technicians were great in giving me advice in general maintenance care for Bella and Dr. Henderson was amazing, she explained everything about allergies so clearly to me. After testing my pet for allergies, we were able to start her on weekly allergy injections and medicated shampoo baths, which have helped so much! I had always felt so bad for Bella because she seemed so miserable scratching and with all of the skin infections that she had from itching so much. I am so grateful to Dr. Henderson and her staff for all of their care, they are always so helpful to me when I call and really care about my pet. I can't imagine ever taking Bella or any of my other dogs to anyone else!

Pros: flexible schedule, very informative, caring and friendly staff

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We lost our cat there after the doctor tried to perform an exploratory surgery on him. We feel the doctor did not listen to us when we said we thought he was too weak to have surgery and he reassured us he would be fine. Please listen to your own heart and judgment when you feel something in your gut, stay with it and be firm, don't let vets or doctors tell you something you know in your heart about your own pet/family member. You know them more than anyone. I think they were trying to do what THEY thought was best for him but they really need to listen to the owners seriously first and consider that before moving forward. Take caution. I miss my baby and would have rather let him pass in my arms than on a table around strangers.

2
★★☆☆☆

We lost our cat there after the doctor tried to perform an exploratory surgery on him. We feel the doctor did not listen to us when we said we thought he was too weak to have surgery and he reassured us he would be fine. Please listen to your own heart and judgment when you feel something in your gut, stay with it and be firm, don't let vets or doctors tell you something you know in your heart about your own pet/family member. You know them more than anyone. I think they were trying to do what THEY thought was best for him but they really need to listen to the owners seriously first and consider that before moving forward. Take caution. I miss my baby and would have rather let him pass in my arms than on a table around strangers.

Message from Alta Rancho Pet & Bird Hospital

We are a full service veterinary medical and surgical center serving the Inland Empire since 1975. We are committed to patient care, customer service, and client education, and promise to treat you and your pets as member of our extended family. Visit our website for full details.. We offer a full range of veterinary services ranging from routine preventive care such as annual physicals,immunizations,and parasite control,to the management of complex medical and surgical problems. We have complete onsite imaging and laboratory services to get the heart of your pet's problem as fast as possible. We also offer indoor,doctor supervised boarding. For more details,see www.altaranchopet.com/services.htm. BRANDWe carry Hill's Nutrition Science Diet and Prescription Diets,Innovative Veterinary Diets,LaFeber's products,Frontline Plus,Iverhart,and more.PRICE RANGEWe Have Financing Available Through CareCredit,OAC

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More about Alta Rancho Pet & Bird Hospital

Alta Rancho Pet & Bird Hospital is a full service veterinary medical and surgical facility. We offer state of the art diagnostic and therapeutic modalities for dogs, cats, birds, reptiles and pocket pets. Check out our website at www.AltaRanchoPet.com f

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