Ngs Travel

★☆☆☆☆

About Ngs Travel

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Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Hotels & Travel

Hotels & Travel
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This travel agency has horrible customer service and won't even return calls once there is an issue or problem with a booking! I suggest staying away from this company -- they booked a hotel/air package for me but didn't reserve the right type of hotel room for me even though I'd confirmed it with the agent before I left on my trip. When I returned from my trip and asked them to reimburse me for the room difference that I paid out-of-pocket, they wouldn't return my calls. I suggest you take your business somewhere else, in case the same thing happens to you!

PROS:
CONS: Unwilling to admit mistakes and address customer complaints

1
★☆☆☆☆

This travel agency has horrible customer service and won't even return calls once there is an issue or problem with a booking! I suggest staying away from this company -- they booked a hotel/air package for me but didn't reserve the right type of hotel room for me even though I'd confirmed it with the agent before I left on my trip. When I returned from my trip and asked them to reimburse me for the room difference that I paid out-of-pocket, they wouldn't return my calls. I suggest you take your business somewhere else, in case the same thing happens to you!

PROS:
CONS: Unwilling to admit mistakes and address customer complaints

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