I Initial Embroidery, Silk Screen Printing, Banners, Stickers/decals

★★☆☆☆
  • 399 El Camino Real

    Tustin, CA 92780

    Map & Directions
  • 714-573-2552

About I Initial Embroidery, Silk Screen Printing, Banners, Stickers/decals

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Hours
M-F 10am - 6pm Sa 10am - 4pm Su Closed

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Overpriced. Horrible customer service. Nothing finished on time...twice. I'm done giving them a chance. I will drive a few minutes longer to go somewhere else. Amazing that we all still use them when they are so incompetent.

1
★☆☆☆☆

Overpriced. Horrible customer service. Nothing finished on time...twice. I'm done giving them a chance. I will drive a few minutes longer to go somewhere else. Amazing that we all still use them when they are so incompetent.

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I wish it were possible to give less than one star to this place, but since its not... here goes. I have been to I initial twice and each visit was worst than the last. These guys suck at what they do. I don't understand how they stay in busyness. The place is a mess They have bad customer service, and worst of all they never have anything done on time. I turned in a sample print to be done as a heat transfer, a test run for the rest, one shirt mind you, One! they told me to come back in three days, I thought, ok they are busy no big deal three days it is. Three days later I show up happy as a lark to pick my one sample shirt up and its not ready... I wait around while the dude in back fiddles around for 15 mim, then the phone rings and he spends another 20 talking to his buddy about the weekend!!! (loudly as if to convey to me that I'm not important enough to be dealt with promptly) Ill spare you people the details but eventually I'm told my files are lost, and I have to resend. ok things happen granted, but I did this 3 times, eventually placed the art on a flash drive for them left it with them I returned the next day, guess what...not done.

1
★☆☆☆☆

I wish it were possible to give less than one star to this place, but since its not... here goes. I have been to I initial twice and each visit was worst than the last. These guys suck at what they do. I don't understand how they stay in busyness. The place is a mess They have bad customer service, and worst of all they never have anything done on time. I turned in a sample print to be done as a heat transfer, a test run for the rest, one shirt mind you, One! they told me to come back in three days, I thought, ok they are busy no big deal three days it is. Three days later I show up happy as a lark to pick my one sample shirt up and its not ready... I wait around while the dude in back fiddles around for 15 mim, then the phone rings and he spends another 20 talking to his buddy about the weekend!!! (loudly as if to convey to me that I'm not important enough to be dealt with promptly) Ill spare you people the details but eventually I'm told my files are lost, and I have to resend. ok things happen granted, but I did this 3 times, eventually placed the art on a flash drive for them left it with them I returned the next day, guess what...not done.

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If you could give minus stars, this place would have the highest rating of any business. I really have no idea how these clowns are in business. A couple of zoo monkeys could run that shop better than the incompetent baboons that are there now. If you don??t babysit these guys, they will never process your job. Ever. Don??t believe me? Just walk in there and wait for another customer to walk in and ask to pick something up. If it??s actually done, I??ll buy you a steak dinner. I Initial not having your job ready when you need it is as dependable as the Washington Generals losing to the Harlem Globetrotters. What I??m trying to say is, lighting yourself on fire would be a more pleasant experience than doing business with I Initial.

1
★☆☆☆☆

If you could give minus stars, this place would have the highest rating of any business. I really have no idea how these clowns are in business. A couple of zoo monkeys could run that shop better than the incompetent baboons that are there now. If you don??t babysit these guys, they will never process your job. Ever. Don??t believe me? Just walk in there and wait for another customer to walk in and ask to pick something up. If it??s actually done, I??ll buy you a steak dinner. I Initial not having your job ready when you need it is as dependable as the Washington Generals losing to the Harlem Globetrotters. What I??m trying to say is, lighting yourself on fire would be a more pleasant experience than doing business with I Initial.

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Terrible service! They act as if ever job that they have going is more important than the one you are giving them. Things are not done when promised! They gave me three different times to come pick up my order before it was completed. Worst of all, they handed me my pile of soccer jerseys and quickly rang me up (the only thing that they did quickly) before I had a chance to look at them and sent me on my way. Little did I know that they totally mutilated a jersey. I guess they put the wrong name on the back and then tried to peel it off and then put the new name on top of the mess they just created. The material is all melted and messed up, the previous lettering is showing through, the thing looks terrible. They should have said something! Try sorry, no charge. Jerks! By the time we get a new jersey the season will be over. There is NO WAY I would ever use this place for anything. They will not become a causality of the recession. They are going to bury themselves with their poor service and crappy work.

1
★☆☆☆☆

Terrible service! They act as if ever job that they have going is more important than the one you are giving them. Things are not done when promised! They gave me three different times to come pick up my order before it was completed. Worst of all, they handed me my pile of soccer jerseys and quickly rang me up (the only thing that they did quickly) before I had a chance to look at them and sent me on my way. Little did I know that they totally mutilated a jersey. I guess they put the wrong name on the back and then tried to peel it off and then put the new name on top of the mess they just created. The material is all melted and messed up, the previous lettering is showing through, the thing looks terrible. They should have said something! Try sorry, no charge. Jerks! By the time we get a new jersey the season will be over. There is NO WAY I would ever use this place for anything. They will not become a causality of the recession. They are going to bury themselves with their poor service and crappy work.

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1 out of 1 people found this review helpful.

.

Terrible service! They act as if ever job that they have going is more important than the one you are giving them. Things are not done when promised! They gave me three different times to come pick up my order before it was completed. Worst of all, they handed me my pile of soccer jerseys and quickly rang me up (the only thing that they did quickly) before I had a chance to look at them and sent me on my way. Little did I know that they totally mutilated a jersey. I guess they put the wrong name on the back and then tried to peel it off and then put the new name on top of the mess they just created. The material is all melted and messed up, the previous lettering is showing through, the thing looks terrible. They should have said something! Try sorry, no charge. Jerks! By the time we get a new jersey the season will be over. There is NO WAY I would ever use this place for anything. They will not become a causality of the recession. They are going to bury themselves with their poor service and crappy work.

0
★☆☆☆☆

Terrible service! They act as if ever job that they have going is more important than the one you are giving them. Things are not done when promised! They gave me three different times to come pick up my order before it was completed. Worst of all, they handed me my pile of soccer jerseys and quickly rang me up (the only thing that they did quickly) before I had a chance to look at them and sent me on my way. Little did I know that they totally mutilated a jersey. I guess they put the wrong name on the back and then tried to peel it off and then put the new name on top of the mess they just created. The material is all melted and messed up, the previous lettering is showing through, the thing looks terrible. They should have said something! Try sorry, no charge. Jerks! By the time we get a new jersey the season will be over. There is NO WAY I would ever use this place for anything. They will not become a causality of the recession. They are going to bury themselves with their poor service and crappy work.

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These guys have a great little store and unbelievable prices. Stop by old town to check it our and meet the owner to set up your own deal. They also gave us lots of little perks for less or free because we are with a non-profit.

4
★★★★☆

These guys have a great little store and unbelievable prices. Stop by old town to check it our and meet the owner to set up your own deal. They also gave us lots of little perks for less or free because we are with a non-profit.

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I got some tshirts done here for a club that I was a part of. Friendly service and fast. We had to do them at the last minute and they were very wiling to get it done for me .

4
★★★★☆

I got some tshirts done here for a club that I was a part of. Friendly service and fast. We had to do them at the last minute and they were very wiling to get it done for me .

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Message from I Initial Embroidery, Silk Screen Printing, Banners, Stickers/decals

Thanks to all of our customers (past and present), we really appreciate your business!!! And for those new to iinitial, please don't hesitate to give us a call or come by our shop to see what we have available or just to say, "Hi!" Mission Statement: A committment to provide high-quality products, customized to our customers specifications, on time with care, integrity, and reliability, and attain customer satisfaction and loyalty.

More about I Initial Embroidery, Silk Screen Printing, Banners, Stickers/decals

Apparel & apparel printing for men, women, youth: - woven shirts (denim, fashion, twill) - sport shirts (cotton, fashion, long sleeve, pocket) - t-shirts - activewear - fleece (crewneck sweatshirts, fashion sweatshirts, hooded sweatshirts, sweaters, sweatpants) - outerwear (denim & cotton, leather & suede, microfiber, nylon, safety, vests) - ladies tank tops - maternity - headwear (caps, hats, knit beanies, visors) - accessories (aprons, blankets, scarves, robes, towels, travel bags, totes) Sticker Printing: - High Quality UV Ink Printing - up to 6 color printing, spot, process, front & back - Large Choice of Substrates - holographic, reflective, chrome, clear, lamination, or UV gloss coating - Custom Laser Dies - die cutting available for all custom shapes & sizes - High Volume Offset -affordable sticher printing for larger orders Embroidery: - Up to 12 colors - In-House Graphic Design - Hats, Jackets, Towels & more - Quantities of Any Size Teamwear: - Jerseys, uniforms, jackets, warmups, caps - Custom names & numbers

 

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