Casa Jimenez Mexican Grill

★★★☆☆

About Casa Jimenez Mexican Grill

Food

Food
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My wife and I live close to this restaurant and we have always noticed their parking spaces were empty and so was their place. About two years ago we decided to stop by and have lunch. My wife ordered ceviche and I had carnitas with beans and rice. First off, anyone who has ever ordered seafood knows that lemon is always served with it and you don't get charged for it, its like asking for water. After several minutes waiting for our food the waiter brings out both our meals and my wife notices that there is no lemon for her ceviche. I asked the waiter for the lemon and he begins to tell me that he would need to charge me for it. The reason for the charge was because people were making lemon aide with the free water, free sugar packets and of course, lemons. My mouth almost hit the floor when I heard his explanation. I tell the waiter, you do realize she is eating seafood and we ordered sodas to drink. Of course, the waiter was only doing what he was told and so I asked to speak with the manager. Well, this woman comes out of one of the booths and gives me a look like she was being bothered and attitude. This so called manager then begins to lecture me on the cost of produce and their reasons for wanting to charge me for piece of lemon. Luckily, I'm no push over and wasn't going to allow this woman talk down to me like I was some dumb ass. I told her how ridiculous her explanation was and I was well aware of the cost of produce. Needless to say it wasn't the fact that I couldn't afford a piece of lemon. It was the fact that she was trying to sell me such bull crap. The rest of our lunch was no better, the beans were bland, rice was hard and flavorless and there was no amount of salt and pepper that would make my carnitas taste any better. We have never returned due to horrible food and service. Anyone who actually thinks their food is good has either never had real good Mexican food or their taste buds are dead.

I would highly recommend Los Portales Mexican Grill in Chino or El Pescador in Ontario. Both have a better selection, great staff and the food taste way better then this place.

1
★☆☆☆☆

My wife and I live close to this restaurant and we have always noticed their parking spaces were empty and so was their place. About two years ago we decided to stop by and have lunch. My wife ordered ceviche and I had carnitas with beans and rice. First off, anyone who has ever ordered seafood knows that lemon is always served with it and you don't get charged for it, its like asking for water. After several minutes waiting for our food the waiter brings out both our meals and my wife notices that there is no lemon for her ceviche. I asked the waiter for the lemon and he begins to tell me that he would need to charge me for it. The reason for the charge was because people were making lemon aide with the free water, free sugar packets and of course, lemons. My mouth almost hit the floor when I heard his explanation. I tell the waiter, you do realize she is eating seafood and we ordered sodas to drink. Of course, the waiter was only doing what he was told and so I asked to speak with the manager. Well, this woman comes out of one of the booths and gives me a look like she was being bothered and attitude. This so called manager then begins to lecture me on the cost of produce and their reasons for wanting to charge me for piece of lemon. Luckily, I'm no push over and wasn't going to allow this woman talk down to me like I was some dumb ass. I told her how ridiculous her explanation was and I was well aware of the cost of produce. Needless to say it wasn't the fact that I couldn't afford a piece of lemon. It was the fact that she was trying to sell me such bull crap. The rest of our lunch was no better, the beans were bland, rice was hard and flavorless and there was no amount of salt and pepper that would make my carnitas taste any better. We have never returned due to horrible food and service. Anyone who actually thinks their food is good has either never had real good Mexican food or their taste buds are dead.

I would highly recommend Los Portales Mexican Grill in Chino or El Pescador in Ontario. Both have a better selection, great staff and the food taste way better then this place.

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i was at casa jimenez once for breakfast and i enjoyed it. i really liked their huevos rancheros. the restaurant was really clean and their prices were reasonable.

3
★★★☆☆

i was at casa jimenez once for breakfast and i enjoyed it. i really liked their huevos rancheros. the restaurant was really clean and their prices were reasonable.

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This was my first time trying out this particular Casa Jimenez.
We were seated promptly and were waited on by friendly staff.
Good prices for lunch specials.

4
★★★★☆

This was my first time trying out this particular Casa Jimenez.
We were seated promptly and were waited on by friendly staff.
Good prices for lunch specials.

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