The Cheesecake Factory

★★★☆☆
  • 6324 Canoga Ave

    Canoga Park, CA 91303

    Cross street: at Victory Blvd

    Map & Directions
  • 818-883-9900

Food

Food
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BJ's Restaurant & Brewhouse

6424 Canoga Ave Woodland Hills, CA

3.4211 19
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The service at Cheesecake Factory is always very cordial and professional. Once arriving at the front desk, the host or hostess gives a friendly greeting and is honest about how long the wait time is to get seated. Most know that

3
★★★★★

The service at Cheesecake Factory is always very cordial and professional. Once arriving at the front desk, the host or hostess gives a friendly greeting and is honest about how long the wait time is to get seated. Most know that

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Don??t ever celebrate anyone??s birthday there at the Cheesecake Factory, they give you as a desert some lousy whip cream with a squirt of chocolate in a shot glass, it was terrible! Find someplace else and enjoy your birthday.

0
★☆☆☆☆

Don??t ever celebrate anyone??s birthday there at the Cheesecake Factory, they give you as a desert some lousy whip cream with a squirt of chocolate in a shot glass, it was terrible! Find someplace else and enjoy your birthday.

Pros: Don't have Birthday there!

Cons: No No No

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I usually get just what I expect. I wait a while for a table, but food is good for a casual dining resturaunt and service is friendly. I can't complain about price, since I usually have enough for another meal later. I read some reviews and I don't understand why someone who wants to change the type of pasta -after the cooks have started cooking it - feels empowered to complain about service. If you don't know what you want, don't order. it's really not that hard. You waste the company's time and money, and the rest of us pay higher prices because of morons like this. If you want to complain that your salad is too small, do so before you have eaten it all. Maybe then your server will believe you. Of course the server was irritated with you. I have received incorrect dishes, and the staff has always been appologetic and accommodating. Things happen, and no place is perfect, but my experience is usually pretty good.

2
★★★★★

I usually get just what I expect. I wait a while for a table, but food is good for a casual dining resturaunt and service is friendly. I can't complain about price, since I usually have enough for another meal later. I read some reviews and I don't understand why someone who wants to change the type of pasta -after the cooks have started cooking it - feels empowered to complain about service. If you don't know what you want, don't order. it's really not that hard. You waste the company's time and money, and the rest of us pay higher prices because of morons like this. If you want to complain that your salad is too small, do so before you have eaten it all. Maybe then your server will believe you. Of course the server was irritated with you. I have received incorrect dishes, and the staff has always been appologetic and accommodating. Things happen, and no place is perfect, but my experience is usually pretty good.

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Good food but the service was mildly traumetizing. I decided to change the type of pasta in my dish but the cooks had already started preparing it. My waitress told me, "if I change the type of pasta, the money will have to come out of [her] pocket. That's the Cheesecake Factory policy." After speaking with the manager, I was informed the waitress was blatantly "manipulating" the truth so to speak. This same waitress conveniently "forgot" it was someone's birthday at our table, and never sang the much beloved Happy B-day tune we Americans adore, then failed to deliver the tasty birthday treat we were all waiting for. My final moments at the Cheesecake Factory in Woodland Hills were spent in line waiting over a half hour for one slice of cheesecake to go; I didn't want to purchase it from our mendacious waitress at this point as anyone could understand. Save yourself the agony--go to any Cheesecake Factory for delectable food OTHER than the Woodland Hills location.

0
★☆☆☆☆

Good food but the service was mildly traumetizing. I decided to change the type of pasta in my dish but the cooks had already started preparing it. My waitress told me, "if I change the type of pasta, the money will have to come out of [her] pocket. That's the Cheesecake Factory policy." After speaking with the manager, I was informed the waitress was blatantly "manipulating" the truth so to speak. This same waitress conveniently "forgot" it was someone's birthday at our table, and never sang the much beloved Happy B-day tune we Americans adore, then failed to deliver the tasty birthday treat we were all waiting for. My final moments at the Cheesecake Factory in Woodland Hills were spent in line waiting over a half hour for one slice of cheesecake to go; I didn't want to purchase it from our mendacious waitress at this point as anyone could understand. Save yourself the agony--go to any Cheesecake Factory for delectable food OTHER than the Woodland Hills location.

Pros: Good food, variety, nice ambience

Cons: our waitress

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Always the place to go when I'm looking for a place with trusted and true good food. They have plenty to choose from and plenty of room to accomodate a large group of diners. Their brown bread- mmmm soo delish!- might be my favorite thing about the cheescake factory!

2
★★★★★

Always the place to go when I'm looking for a place with trusted and true good food. They have plenty to choose from and plenty of room to accomodate a large group of diners. Their brown bread- mmmm soo delish!- might be my favorite thing about the cheescake factory!

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Forget Cheescake Factory in Woodland Hills. The service and management is slow and rude. And don't ask for any refills on your lemonade as they will charge you, even though the glass was filled 90% with ice. It's too bad as the food is good and you can almost find any item you want on the menu. But... if you go to Cheescake Factory, don't go to the Woodland Hills location.

0
★☆☆☆☆

Forget Cheescake Factory in Woodland Hills. The service and management is slow and rude. And don't ask for any refills on your lemonade as they will charge you, even though the glass was filled 90% with ice. It's too bad as the food is good and you can almost find any item you want on the menu. But... if you go to Cheescake Factory, don't go to the Woodland Hills location.

Pros: Food

Cons: Service

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Used to be a great place to visit but the VALET people are so obnoxious and RUDE that it makes going to that place a horrible experience. On another occasion, a friend of mine car was keyed and they refused to accept responsibility. The Valet manager refused to even look at the damage done and instead screamed at my friends. Do not allow them to park your car.

1
★★☆☆☆

Used to be a great place to visit but the VALET people are so obnoxious and RUDE that it makes going to that place a horrible experience. On another occasion, a friend of mine car was keyed and they refused to accept responsibility. The Valet manager refused to even look at the damage done and instead screamed at my friends. Do not allow them to park your car.

Pros: variety on the menu

Cons: horrible valet service

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This is a pricier restaurant, but the food is very good. I really like their salads, particularly the Mediterranean salad which has mouth-watering Feta cheese and sun-dried tomatoes in it. The service is very good, with food arriving in a timely manner. Parking at this location can be a little bit of a nuisance because you have to park in the structure and then walk over.

4
★★★★☆

This is a pricier restaurant, but the food is very good. I really like their salads, particularly the Mediterranean salad which has mouth-watering Feta cheese and sun-dried tomatoes in it. The service is very good, with food arriving in a timely manner. Parking at this location can be a little bit of a nuisance because you have to park in the structure and then walk over.

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1 out of 1 people found this review helpful.

.

Arrived at 6:45 PM, got seated within 5 minutes, then placed our order 5 minutes later. Restaurant wasn't really busy at the time, we ordered a salad and a chicken dish, but we didn't get our food until 45 minutes later!!! EXTREMELY DISAPPOINTED WITH THIS EXPERIENCE!!! THIS HAS HAPPENED TO US ONCE BEFORE AT THE SAME LOCATION. We used to love Cheesecake Factory, but with 2 TERRIBLE EXPERIENCES, WE'LL NEVER COME BACK EVER AGAIN!!!

0
★☆☆☆☆

Arrived at 6:45 PM, got seated within 5 minutes, then placed our order 5 minutes later. Restaurant wasn't really busy at the time, we ordered a salad and a chicken dish, but we didn't get our food until 45 minutes later!!! EXTREMELY DISAPPOINTED WITH THIS EXPERIENCE!!! THIS HAS HAPPENED TO US ONCE BEFORE AT THE SAME LOCATION. We used to love Cheesecake Factory, but with 2 TERRIBLE EXPERIENCES, WE'LL NEVER COME BACK EVER AGAIN!!!

Pros: Parking validation; cheesecakes, big menu

Cons: Waiting for your order, no kid menu, rich people heaven

.

Just stopped by yesteday at this place and the service was immaculate. Bread was there on time and food was on time also. It can get expensive and prepare to spend about $25-30 per person on average. Huge portion of food is given and expect to get a to go box. What would be a great idea for a date would be to share an order together with desert and all. Tropical ice tea was okey as I have tasted better.

4
★★★★☆

Just stopped by yesteday at this place and the service was immaculate. Bread was there on time and food was on time also. It can get expensive and prepare to spend about $25-30 per person on average. Huge portion of food is given and expect to get a to go box. What would be a great idea for a date would be to share an order together with desert and all. Tropical ice tea was okey as I have tasted better.

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1 out of 1 people found this review helpful.

.

I've always been a fan of this chain, however after my experience this long time customer never wants to return again. Today I ordered a full size salad, and was given the lunch sized portion. I know this because I compared it to a lunch size portion that somebody else ordered at my table. When I pointed this out to the young lady who brought the food (not our waitress), she told me that I was correct and that it was a lunch portion. I decided not to send it back because we had already waited over 30 minutes just to get the wrong order, and I had business to return to. When check time came, I was charged for the full sized order. When I told this to our waitress she took my plate for comparison and didn't believe me when I told her that my salad was the not the full portion, despite the fact that I had a large plate. Long story short, I was forced to pay the full portion price, and on top of that the valet charged me for "complimentary" parking, even though the car in front of me was not charged. I know this because the car in front of me were friends from my office. I'm extremely disapointed in this once great chain and now understand why their stock is tumbling.

1
★★☆☆☆

I've always been a fan of this chain, however after my experience this long time customer never wants to return again. Today I ordered a full size salad, and was given the lunch sized portion. I know this because I compared it to a lunch size portion that somebody else ordered at my table. When I pointed this out to the young lady who brought the food (not our waitress), she told me that I was correct and that it was a lunch portion. I decided not to send it back because we had already waited over 30 minutes just to get the wrong order, and I had business to return to. When check time came, I was charged for the full sized order. When I told this to our waitress she took my plate for comparison and didn't believe me when I told her that my salad was the not the full portion, despite the fact that I had a large plate. Long story short, I was forced to pay the full portion price, and on top of that the valet charged me for "complimentary" parking, even though the car in front of me was not charged. I know this because the car in front of me were friends from my office. I'm extremely disapointed in this once great chain and now understand why their stock is tumbling.

Pros: Good Food, Good Prices, Good Atmosphere

Cons: Slow and Rude Service, Inconsistent and Rude Valet

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An avid fan of the food at the Cheesecake Factory (recomendations in a moment), I must however take issue with ranking this otherwise fine eatery on the "Best Family-Friendly Dining 2005" list; they do not even have a kids menu! (And they do not take reservations!)If were thinking of going here with small kids (younger than 10 +/-), think again-- you'll have no choice other than to order them one of the $12-$20 entrees (expect LOTS of leftovers). The good news is that if you are not a big eater, the kids can share with you--the entree portions are enormous for the most part. My fave dishes (and I have eaten at the one on Canoga Ave. a LOT) are: Jamaican Black Pepper Shrimp (awesome), Chinese Chicken Salad (#2 CCS in L.A.-- Chin Chin is #1) , Chicken & Biscuits (huge!), and their individual pizzas are excellent (Big Five rocks).

2
★★★★☆

An avid fan of the food at the Cheesecake Factory (recomendations in a moment), I must however take issue with ranking this otherwise fine eatery on the "Best Family-Friendly Dining 2005" list; they do not even have a kids menu! (And they do not take reservations!)If were thinking of going here with small kids (younger than 10 +/-), think again-- you'll have no choice other than to order them one of the $12-$20 entrees (expect LOTS of leftovers). The good news is that if you are not a big eater, the kids can share with you--the entree portions are enormous for the most part. My fave dishes (and I have eaten at the one on Canoga Ave. a LOT) are: Jamaican Black Pepper Shrimp (awesome), Chinese Chicken Salad (#2 CCS in L.A.-- Chin Chin is #1) , Chicken & Biscuits (huge!), and their individual pizzas are excellent (Big Five rocks).

Pros: food, architecture, variety

Cons: no kids menu, expect $40+/couple, NO RESERVATIONS?!?

.

Used to love this busy loud restaurant.
But recently was served overdressed salad and undercooked pasta in a shrimp scampi.
Nice variety of food that can be enjoyed on the patio away from awful noise.
The food is not that cheap so I expected the quality stay the same.

PROS: nice variety
CONS: quality not stable, noisy

3
★★★☆☆

Used to love this busy loud restaurant.
But recently was served overdressed salad and undercooked pasta in a shrimp scampi.
Nice variety of food that can be enjoyed on the patio away from awful noise.
The food is not that cheap so I expected the quality stay the same.

PROS: nice variety
CONS: quality not stable, noisy

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.

What can be said about this institution of a restaurant? It's a beautiful restaurant and the food is consistently good, for a chain. Huge portions, some of which, usually get to go home with you. So many different and wonderful things, from the salads to the fish to the pasta...and don't forget to save room for dessert!!

PROS: Huge variety
CONS: can be very noisy and a long wait..but worth it..

4
★★★★☆

What can be said about this institution of a restaurant? It's a beautiful restaurant and the food is consistently good, for a chain. Huge portions, some of which, usually get to go home with you. So many different and wonderful things, from the salads to the fish to the pasta...and don't forget to save room for dessert!!

PROS: Huge variety
CONS: can be very noisy and a long wait..but worth it..

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1 out of 1 people found this review helpful.

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Expensive but excellent. The portions are huge. Our favorite family night out restaurant.

2
★★★★☆

Expensive but excellent. The portions are huge. Our favorite family night out restaurant.

Pros: cheesecake, portions, menu

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the best cheesecake in the world!!!the food is great. lots of choices. great service. plenty of parking.

2
★★★★★

the best cheesecake in the world!!!the food is great. lots of choices. great service. plenty of parking.

Pros: parking, service, food

Cons: long wait

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This place was really romantic and a nice atmosphere. I really enjoyed the food and the service was wonderful. If I had to choose a place to eat again, it would definatly be The Cheesecake Factory.

2
★★★★☆

This place was really romantic and a nice atmosphere. I really enjoyed the food and the service was wonderful. If I had to choose a place to eat again, it would definatly be The Cheesecake Factory.

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They have the best Lemon Drop drinks. The food and drinks are always consistently great at all locations. The cheesecake is to die for. Try the White chocolate raspberry truffle.

2
★★★★★

They have the best Lemon Drop drinks. The food and drinks are always consistently great at all locations. The cheesecake is to die for. Try the White chocolate raspberry truffle.

Pros: Huge Menu, Cheesecake!!!!!

Cons: Always Crowded, No reservations

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In addition to the desserts, the variety of entrees and drinks on the menu is staggering. Try anything from calzones to pad thai. This place is always busy so check to see if there's any bar seating available if you're with a small group. Massive portions.

2
★★★★☆

In addition to the desserts, the variety of entrees and drinks on the menu is staggering. Try anything from calzones to pad thai. This place is always busy so check to see if there's any bar seating available if you're with a small group. Massive portions.

Pros: Huge portions

Cons: Busy

Editorial from

The Cheesecake Factory is a great place for family dining. The kitchen makes almost everything from scratch, so it is easy to modify your orders to yo...

 

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