Willow Rock Pet Hospital

★★★★☆
38.7845 -121.266
Map and Directions to Willow Rock Pet Hospital

916-630-9234

6661 Stanford Ranch Rd Ste M

Rocklin, CA

95677

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About Willow Rock Pet Hospital

Pets & Animals

Pets & Animals
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4.0 4
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Reviews 1 - 4 of 4.
.

I have loved my vet and had great experiences for the past 13 plus years and the care for my animals have been exceptional.
I was very disappointed to call for an appointment and I was advised that they will not longer see my pets. I received a Christmas card but no notification that they would see my pets any longer.
I had come across some rough financial times and our dog needed major surgery (thousands of dollars) they worked a payment arrangement which I thought was amazing. I did pay the entirety of the bills but due the timing of one payment being late by 6days they are denying to provide me service.
I do not have thousands on hand to pay these types of bills and not as if I ditched out on the bill. I paid in full only days late.
I am saddened to be treated with such utter disregard and disrespect. Worst Experience I have ever had. Never thought I would be treated so badly Dr. Carstens.
I hope you are satisfied with the poor way you and your staff has handled this situation. I hope my dog does not die because you refused for give her a $20.shot.

1
★☆☆☆☆

I have loved my vet and had great experiences for the past 13 plus years and the care for my animals have been exceptional.
I was very disappointed to call for an appointment and I was advised that they will not longer see my pets. I received a Christmas card but no notification that they would see my pets any longer.
I had come across some rough financial times and our dog needed major surgery (thousands of dollars) they worked a payment arrangement which I thought was amazing. I did pay the entirety of the bills but due the timing of one payment being late by 6days they are denying to provide me service.
I do not have thousands on hand to pay these types of bills and not as if I ditched out on the bill. I paid in full only days late.
I am saddened to be treated with such utter disregard and disrespect. Worst Experience I have ever had. Never thought I would be treated so badly Dr. Carstens.
I hope you are satisfied with the poor way you and your staff has handled this situation. I hope my dog does not die because you refused for give her a $20.shot.

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.

The staff is very friendly. Dr. C is very caring and informs you in layman terms what the problem may be with your pet. Our dog had to have surgery. Dr. C explained what was going to happen so that we knew what to expect. Everything was successful.

5
★★★★★

The staff is very friendly. Dr. C is very caring and informs you in layman terms what the problem may be with your pet. Our dog had to have surgery. Dr. C explained what was going to happen so that we knew what to expect. Everything was successful.

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.

We love Willow Rock Dr. Carsten and the caring staff. We began going there after continued bad experiences with another local vet. They took such special care of our Sparky and he actually looked forward to seeing them. We still have the ball that Sparky swallowed all those years ago!

5
★★★★★

We love Willow Rock Dr. Carsten and the caring staff. We began going there after continued bad experiences with another local vet. They took such special care of our Sparky and he actually looked forward to seeing them. We still have the ball that Sparky swallowed all those years ago!

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.

an amazing place, they fit me in when i had an emergency with my pug toasted almond. A very clean vet hospital. Staff was very friendly and gave my dogs treats while we were waiting for teh doctor. The doctor gave my dog the correct medicine as she is perfect now. would recommend to everyone.

5
★★★★★

an amazing place, they fit me in when i had an emergency with my pug toasted almond. A very clean vet hospital. Staff was very friendly and gave my dogs treats while we were waiting for teh doctor. The doctor gave my dog the correct medicine as she is perfect now. would recommend to everyone.

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