Magellan's Travel Supplies

"I ordered almost $300 worth of travel supplies and 9 days later, they are not here and I'm traveling tomorrow. Customer service was completely worthless, saying that I needed to read the fine print and that things can take even longer to arrive. But since shipping was by FedEx, I really didnt expect that. No one ships like that, normally all inter-US stuff arrives in a day or 2! And the service rep just kept repeating over and over that there was some disclaimer about shipping potentially taking a long time, and that I should have read it. They wouldn't do anything for me at all, not even a return label for return shipping of these items that I now do not need. Worthless. Will never use them again for anything. You'd think in this economy they'd be nicer to a first-time customer?

I ordered almost $300 worth of travel supplies and 9 days later, they are not here and I'm traveling tomorrow. Customer service was completely worthless, saying that I needed to read the fine print and that things can take even longer to

Cheaters. I love the stuff they sell, but read reviews of one item I knew had issues. All 4 and 5 star. So I gave it a proper review. NEVER PUBLISHED. Nothing nasty said, all based on aspects of this jacket. Wrote them directly and the auto-response said I would hear from them in 24 hours. Nothing.

I LOVE Magellan's customer service on top of their quality products, excellent prices (particularly on sale items) and knowledge when calling with questions on differing products. I shop online and via their 800 number since there is no store close to my location and I am continually pleased and impressed! They really are the BEST!

If you do any traveling you have to get this catalogue. I've never seen such a wide range of travel clothing, accessories, and books. Their service is prompt.

I love Magellans! While I've only been to the shop once, I shop regularly using their online website and catalog. I never run out of gift ideas with Magellans around. You can get everything here from luggage, travel stockings, toothbrush holders, travel curling irons, Jet Lag tablets to jewelry pouches, clothing, etc. I always have a running list of the things I want to buy from Magellans. They have exceptional customer service and returns are very easy if something doesn't work out. The staff at the shop are great and full of fun advice. Delighted to learn there now is a store in LA area too. Check them out! You'll be list making after you do!

PROS: Great products and selection! Fabulous gift ideas!
CONS: