PETSMART

★★★★☆
Find all of your pet supplies at your neighborhood PetSmart store.
  • 8657 Villa La Jolla Dr 223

    La Jolla, CA 92037

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Pets & Animals

Pets & Animals
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I really love what they can offer in this store -- pure happiness for pet lovers like me. They are really good at assisting me and leading me to the perfect pet shopping experience.

5
★★★★★

I really love what they can offer in this store -- pure happiness for pet lovers like me. They are really good at assisting me and leading me to the perfect pet shopping experience.

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I have had wonderful service at the Petsmart Pet Hotel. I can truly say that they love the pets that enter there facility. The employees seem to know the dogs better then they do the owners, which is a plus in my book because it shows that they take an interest in each dog at the hotel. My only complaint is that at times it appears that there is not enough staff working, maybe Petsmart should open up the purse strings and hire more people.

I also have to give a shout out to the front desk people who greet my pet with a smile and make a fuss over her each time. My pet comes home happy, and that makes me happy

2
★★★★☆

I have had wonderful service at the Petsmart Pet Hotel. I can truly say that they love the pets that enter there facility. The employees seem to know the dogs better then they do the owners, which is a plus in my book because it shows that they take an interest in each dog at the hotel. My only complaint is that at times it appears that there is not enough staff working, maybe Petsmart should open up the purse strings and hire more people.

I also have to give a shout out to the front desk people who greet my pet with a smile and make a fuss over her each time. My pet comes home happy, and that makes me happy

Pros: Love the animals, good customer service

Cons: not enough staff

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I wish I would of done a little more research before I enrolled my puppy into day camp at PetSmart. I brought her in for her first day, I dropped her off at 7:30am and left instructions to give her lunch at noon. I arrived early at 3:30pm (normally I would have picked her up at 6pm), they provided me a full bag of her food. When I asked why this bag is full they looked puzzled...I asked if they had fed her...and they responded "I'm sorry we forgot". Really, I left her in your care and you forget to fed her, the poor thing hadn't eaten all day. If I would of came to pick her up at 6pm, she would of gone from 7:30am to 6pm without any food. This is pure negligence and inhumane!!!! I don't know what kind of business these people think they are running, but this in unacceptable. Imagine you not eating breakfast and lunch all day. My puppy began eating all her food the moment I opened the zip lock bag. I have escalated this issue to Corporate, and hope the General Manager cleans up their business. I thought PetSmart was a name I could trust, unfortunately I was wrong. I will be looking for a local or family owned business in the area.

0
★☆☆☆☆

I wish I would of done a little more research before I enrolled my puppy into day camp at PetSmart. I brought her in for her first day, I dropped her off at 7:30am and left instructions to give her lunch at noon. I arrived early at 3:30pm (normally I would have picked her up at 6pm), they provided me a full bag of her food. When I asked why this bag is full they looked puzzled...I asked if they had fed her...and they responded "I'm sorry we forgot". Really, I left her in your care and you forget to fed her, the poor thing hadn't eaten all day. If I would of came to pick her up at 6pm, she would of gone from 7:30am to 6pm without any food. This is pure negligence and inhumane!!!! I don't know what kind of business these people think they are running, but this in unacceptable. Imagine you not eating breakfast and lunch all day. My puppy began eating all her food the moment I opened the zip lock bag. I have escalated this issue to Corporate, and hope the General Manager cleans up their business. I thought PetSmart was a name I could trust, unfortunately I was wrong. I will be looking for a local or family owned business in the area.

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On multiple occasions, the hotel charges customers for services they do not receive. Often times, dogs who board at the hotel that are signed up for day camp do not get put into camp. The customers are not made aware of this and are charged for the services. Not only that, the management is god awful. The manager is incompetent at best and such a person should not be head of the most profitable PetSmart PetHotel in the region. The corporate office seems unable to grasp the severity of the situation. Stay away!!

1
★☆☆☆☆

On multiple occasions, the hotel charges customers for services they do not receive. Often times, dogs who board at the hotel that are signed up for day camp do not get put into camp. The customers are not made aware of this and are charged for the services. Not only that, the management is god awful. The manager is incompetent at best and such a person should not be head of the most profitable PetSmart PetHotel in the region. The corporate office seems unable to grasp the severity of the situation. Stay away!!

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This business is great because the whole store is easy to navigate through and the people in the store are very quick to I had my dog cleaned here and she's never been cleaner and I also bought some treats and other dog food. They are very good at taking care of pets and are gentle. My puppy is a happy one for sure.

PROS: Clean, friendly environment
CONS:

4
★★★★☆

This business is great because the whole store is easy to navigate through and the people in the store are very quick to I had my dog cleaned here and she's never been cleaner and I also bought some treats and other dog food. They are very good at taking care of pets and are gentle. My puppy is a happy one for sure.

PROS: Clean, friendly environment
CONS:

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This store is very nice! Cats, Dogs, Birds & Small Animals, and Fish. Not only is it clean, but they have a huge assortment of pet supplies. The staff is very friendly and helpful. They have animals for adoption, animal training classes, a vet, a groomer, and a really, really nice pet hotel. You will definitely be impressed by this store.

5
★★★★★

This store is very nice! Cats, Dogs, Birds & Small Animals, and Fish. Not only is it clean, but they have a huge assortment of pet supplies. The staff is very friendly and helpful. They have animals for adoption, animal training classes, a vet, a groomer, and a really, really nice pet hotel. You will definitely be impressed by this store.

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This shop is pretty good. It has pretty much everything you need for your pet. I can say that this is a much better pet store around La Jolla compare to the others.

In addition, it has it's own hospital and teaching place. It even has class for different levels of dog. The people are nice and friendly too and they are pretty knowledgable about pet too.

4
★★★★☆

This shop is pretty good. It has pretty much everything you need for your pet. I can say that this is a much better pet store around La Jolla compare to the others.

In addition, it has it's own hospital and teaching place. It even has class for different levels of dog. The people are nice and friendly too and they are pretty knowledgable about pet too.

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It's still a national chain, but La Jolla is beautiful which makes this place especially wonderful for mye to take my two dogs to. It's like heaven for them, they love it.

5
★★★★★

It's still a national chain, but La Jolla is beautiful which makes this place especially wonderful for mye to take my two dogs to. It's like heaven for them, they love it.

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petsmart is really cool. they have all kinds of fish. and other pets of different sorts. i wouldnt mine getting my pets there but if i wanted a dog or something i would go to an animal shelter. but this place has all of your pets needs and supplies.

4
★★★★☆

petsmart is really cool. they have all kinds of fish. and other pets of different sorts. i wouldnt mine getting my pets there but if i wanted a dog or something i would go to an animal shelter. but this place has all of your pets needs and supplies.

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.

Petsmart is a great place to get things for all kinds of pets. I go there for my dog and she is always happy with what i get her. They have similar or competitive pricing to Petco and seem to have a little bit less in selection, but its still pretty great. One thing i like is their very large selection of fish, which is great for kids who need a "starter pet".

4
★★★★☆

Petsmart is a great place to get things for all kinds of pets. I go there for my dog and she is always happy with what i get her. They have similar or competitive pricing to Petco and seem to have a little bit less in selection, but its still pretty great. One thing i like is their very large selection of fish, which is great for kids who need a "starter pet".

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I'm not partial to national pet store chains, but the Petsmart in La Jolla is actually a pretty good place. The store itself is connected to a pet hotel and grooming facility, which is more than a little convenient. Pricing and selection are both fairly decent, and the employees seem fairly well engaged in their line of work. The actual pets they have for sale seem quite active and well-cared for, which always speaks well of a pet store. While the selection of live pets is somewhat limited, this isn't really a consideration, as Petsmart is more of a supply store than a breeding center.

Also, it's always a nice mood-boost to stop in and play with the chinchillas.

PROS: Decent selection and pricing, clean storefront.
CONS: Limited selection of smaller dry pets.

4
★★★★☆

I'm not partial to national pet store chains, but the Petsmart in La Jolla is actually a pretty good place. The store itself is connected to a pet hotel and grooming facility, which is more than a little convenient. Pricing and selection are both fairly decent, and the employees seem fairly well engaged in their line of work. The actual pets they have for sale seem quite active and well-cared for, which always speaks well of a pet store. While the selection of live pets is somewhat limited, this isn't really a consideration, as Petsmart is more of a supply store than a breeding center.

Also, it's always a nice mood-boost to stop in and play with the chinchillas.

PROS: Decent selection and pricing, clean storefront.
CONS: Limited selection of smaller dry pets.

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