William Laman Furniture.Garden.Antiques

★★★★☆
“NOT WHAT YOU NEED, BUT WHAT YOU WANT”.

About William Laman Furniture.Garden.Antiques

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Hours
Monday - Saturday: 10AM to 5 PM Sunday: 11AM to 5 PM

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William Laman Furniture.Garden.Antiques was established in 1995 by the internationally recognized interior designer Bruce Gregga and William Laman, providing a unique shopping experience in the exclusive community of Montecito in Santa

3
★★★★★

William Laman Furniture.Garden.Antiques was established in 1995 by the internationally recognized interior designer Bruce Gregga and William Laman, providing a unique shopping experience in the exclusive community of Montecito in Santa

.

I first came across Wm. Laman's shop while visiting Santa Barbara several years ago. The red adirondack chair drew me in and the unique merchandise and special service keeps me coming back! I have ordered many items, both for my home and

3
★★★★★

I first came across Wm. Laman's shop while visiting Santa Barbara several years ago. The red adirondack chair drew me in and the unique merchandise and special service keeps me coming back! I have ordered many items, both for my home and

.

Was looking to purchase a 64.00 item and was told shipping to my residence would cost 31.00 (!) Inquired if there was a more affordable shipping option, and was basically told I was cheap since "the shipping charge was an issue for me". This guy SURELY doesn't need my business, or anyone else within earshot of me, since I will now make it MY BUSINESS to tell others how he operates. BUYER BEWARE!

0
★☆☆☆☆

Was looking to purchase a 64.00 item and was told shipping to my residence would cost 31.00 (!) Inquired if there was a more affordable shipping option, and was basically told I was cheap since "the shipping charge was an issue for me". This guy SURELY doesn't need my business, or anyone else within earshot of me, since I will now make it MY BUSINESS to tell others how he operates. BUYER BEWARE!

Pros: none

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Recently having received a gift, bought at William Laman Furniture Garden in Montecito, Santa Barbara, I attempted to return it as I had already received other similar items. I was informed that returning this was impossible, even for credit in the store, unless I could give the exact name of the person who gave it to me. Having given the names of those who had given us this gift, clearly from this store, in the original packing, I was informed that there was not a record under that particular name, and therefore I had no options for returning this item.
This is certainly not how I do business, and therefore I would not recommend supporting this type of customer service, particularly in our industry.

0
★☆☆☆☆

Recently having received a gift, bought at William Laman Furniture Garden in Montecito, Santa Barbara, I attempted to return it as I had already received other similar items. I was informed that returning this was impossible, even for credit in the store, unless I could give the exact name of the person who gave it to me. Having given the names of those who had given us this gift, clearly from this store, in the original packing, I was informed that there was not a record under that particular name, and therefore I had no options for returning this item.
This is certainly not how I do business, and therefore I would not recommend supporting this type of customer service, particularly in our industry.

Cons: poor customer service

 

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