Modern Living

★★★★☆
  • 8775 Beverly Blvd

    West Hollywood, CA 90048

    Map & Directions
  • 310-657-8775

About Modern Living

Hours
Mon - Fri 9:30am - 6pm; Sat 11am - 6pm

Home & Garden

Home & Garden
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We ordered a small custom stool in March 2009. We were told repeatedly by Modern Living that there were delivery delays, but that the product was coming. When we finally gave up after nine months, and asked for a refund, the manager

3
★★★★★

We ordered a small custom stool in March 2009. We were told repeatedly by Modern Living that there were delivery delays, but that the product was coming. When we finally gave up after nine months, and asked for a refund, the manager

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First of all, all these reviews are by the employees themselves.\r
The owner "ROberta" is a liar and a thief. She will give you the run around and never follow through with what she says. She has different employess every 3 months, because

3
★★★★★

First of all, all these reviews are by the employees themselves.\r
The owner "ROberta" is a liar and a thief. She will give you the run around and never follow through with what she says. She has different employess every 3 months, because

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I just moved into a new house and i needed brand new furniture. As my luck would have it Modern Living was having a parking lot sale. I picked up some really beautiful pieces for a great price! The staff was marvelous and i would highly recommend shopping here for all of your furniture needs!

2
★★★★★

I just moved into a new house and i needed brand new furniture. As my luck would have it Modern Living was having a parking lot sale. I picked up some really beautiful pieces for a great price! The staff was marvelous and i would highly recommend shopping here for all of your furniture needs!

Pros: great staff, wonderful pieces

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Lovely showroom with very knowledgeable staff! I felt like they knew what i wanted before i even said anything. The staff is incredible and welcoming. I highly recommend checking this showroom out. i will never go anywhere else to furnish and light my home!??

2
★★★★★

Lovely showroom with very knowledgeable staff! I felt like they knew what i wanted before i even said anything. The staff is incredible and welcoming. I highly recommend checking this showroom out. i will never go anywhere else to furnish and light my home!??

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I ordered 4 1/2 months ago and the pieces came on time just the way they told me. I couldn't be happier. I can't imagine my place without this furniture. An Italian woman named Bianca was so helpful, she actually used auto CAD and made a blue print of my entire place. She spoke 5 laguages. She was speaking German, and italian with me. It was a very cool experience to work with her. I couldn't ask for better customer service!

2
★★★★★

I ordered 4 1/2 months ago and the pieces came on time just the way they told me. I couldn't be happier. I can't imagine my place without this furniture. An Italian woman named Bianca was so helpful, she actually used auto CAD and made a blue print of my entire place. She spoke 5 laguages. She was speaking German, and italian with me. It was a very cool experience to work with her. I couldn't ask for better customer service!

Pros: Beautiful Furniture

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I purchased several pieces at modern living because they have a great selection of really cool (and REALLY expensive) furniture. I put in the order April 3, 2009... it is now almost January 2010 and I have NOT RECEIVED my stuff!! I call them about every month to check in and they lie to me and tell me that they are going to call me back but never do - I have to call them again and again and never get anywhere. Roberta, the manager, is the only person who seems to know what is going on and even she just shrugs and says, "oh, it's italian you know - I don't know why americans expect things to be done so quickly..." She had no idea when any of my furniture would be done and seemed unwilling or unable to find out any information. When one piece finally showed up a couple weeks ago they still charged me over two hundred dollars to deliver it and absolutely no apology at all! The receipt they gave me and oral confirmation when we ordered the furniture said 16 weeks - I expected to have my outdoor furniture for at least a part of the summer, now i don't even know if i'll get it for NEXT summer!! Do not believe these people, they lie and manipulate to get their full payment (told me the furniture was on the boat to america when it actually wasn't so that I would release the 2nd half of the payment) and then they are completely incommunicado about when OR IF you will ever get your furniture.

0
★☆☆☆☆

I purchased several pieces at modern living because they have a great selection of really cool (and REALLY expensive) furniture. I put in the order April 3, 2009... it is now almost January 2010 and I have NOT RECEIVED my stuff!! I call them about every month to check in and they lie to me and tell me that they are going to call me back but never do - I have to call them again and again and never get anywhere. Roberta, the manager, is the only person who seems to know what is going on and even she just shrugs and says, "oh, it's italian you know - I don't know why americans expect things to be done so quickly..." She had no idea when any of my furniture would be done and seemed unwilling or unable to find out any information. When one piece finally showed up a couple weeks ago they still charged me over two hundred dollars to deliver it and absolutely no apology at all! The receipt they gave me and oral confirmation when we ordered the furniture said 16 weeks - I expected to have my outdoor furniture for at least a part of the summer, now i don't even know if i'll get it for NEXT summer!! Do not believe these people, they lie and manipulate to get their full payment (told me the furniture was on the boat to america when it actually wasn't so that I would release the 2nd half of the payment) and then they are completely incommunicado about when OR IF you will ever get your furniture.

Pros: great furniture

Cons: horrible communication, long long long wait

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It had been a while since I had been to modern living due to the poor service I recieved in the past, but i recently decided to give them shot for their great outdoor furnishings and they sure have changed. The staff is super helpful and very nice. I got continuous updates on my order and my pieces arrived only one week delayed, which is understandable.

2
★★★★★

It had been a while since I had been to modern living due to the poor service I recieved in the past, but i recently decided to give them shot for their great outdoor furnishings and they sure have changed. The staff is super helpful and very nice. I got continuous updates on my order and my pieces arrived only one week delayed, which is understandable.

Pros: Great service, very friendly

Cons: prices

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agree with other users, they do have great collection! but thats it!!! its all down hill after that! they say that it will took about 12-16 weeks for your item to come from italy!!! but not in 17 or 18 weeks i have to wait SIX MONTH!!! furthermore i still missing couple of my items till TODAY 5/12/07 !!!! also 1 time they delivery my item damage, which they have to take back....BUT they still Charge me for the delivery?????? just go to other place to avoid the headache!!!

0
★☆☆☆☆

agree with other users, they do have great collection! but thats it!!! its all down hill after that! they say that it will took about 12-16 weeks for your item to come from italy!!! but not in 17 or 18 weeks i have to wait SIX MONTH!!! furthermore i still missing couple of my items till TODAY 5/12/07 !!!! also 1 time they delivery my item damage, which they have to take back....BUT they still Charge me for the delivery?????? just go to other place to avoid the headache!!!

Pros: parking

Cons: SERVICE

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Similar to other consumers, I found Modern Living to have really nice high end furniture. However, service is REALLY BAD. I decided to memo a bed. They delivered a used bed, pretending it is a new one. It was actually scratched. I declined the bed. They still charged me several hundreds for delivering the defected bed. I strongly recommend you shop at Diva and avoid Modern Living. Not worth the headache.

0
★☆☆☆☆

Similar to other consumers, I found Modern Living to have really nice high end furniture. However, service is REALLY BAD. I decided to memo a bed. They delivered a used bed, pretending it is a new one. It was actually scratched. I declined the bed. They still charged me several hundreds for delivering the defected bed. I strongly recommend you shop at Diva and avoid Modern Living. Not worth the headache.

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for me its one of the best high end furniture store in the area. the selection are great, very beautiful items. of course the price is high, but for the quality its worth it. if you decide to buy the items that are available on the floor, i highly recommed this store. however if you decide to order it, well thats where my bad experience took place. delivery time----many many delays. you have to keep calling them just to get an update, which they never give a straight forward answer. they dont have any idea when will they receive it (they dont have a time table). Furthermore you will hear tons of EXCUSES for the delays!

1
★★★☆☆

for me its one of the best high end furniture store in the area. the selection are great, very beautiful items. of course the price is high, but for the quality its worth it. if you decide to buy the items that are available on the floor, i highly recommed this store. however if you decide to order it, well thats where my bad experience took place. delivery time----many many delays. you have to keep calling them just to get an update, which they never give a straight forward answer. they dont have any idea when will they receive it (they dont have a time table). Furthermore you will hear tons of EXCUSES for the delays!

Pros: beatiful item, great selection

Cons: service(delivery)

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The furniture is very contemporary and high-end. They've got a lot of really nice things from the best Italian designers around; however, the staff doesn't seem all that knowledgeable or particularly friendly. Prices are very high, as with most of the stores in this area.

2
★★★★☆

The furniture is very contemporary and high-end. They've got a lot of really nice things from the best Italian designers around; however, the staff doesn't seem all that knowledgeable or particularly friendly. Prices are very high, as with most of the stores in this area.

Pros: Trendy, Modern, Variety

Cons: Expensive, Service

 

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