Site for Sore Eyes

★★★☆☆
  • 140 Battery Street

    San Francisco, CA 94111

    Map & Directions
  • 415-421-2020

About Site for Sore Eyes

Categories
  • Optical Goods Stores
  • Contact Lenses
  • Opticians
  • Optometrists
  • Optical Goods Repair Shops
Hours
M-F 9am-6pm, Sa-Su Closed

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    2.8 10
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    .

    at the get go the the customer service by - "Frank" was all hardsell trying to upsell me everything I really had no use for - Didn't really care about my needs - really just concerned with his bottom line and his bosses - and he needed to bathe. Not happenings that really set you up for a pleasant experience.

    When I finally receive my glasses - They were progressive lenses - they quoted me 7 days it actually to 14 days - another black mark - I recommend if you are looking for glasses you check our Urban Eyes - on Market Near 15th St - The owner and Optometrists goes by the name of Lawrence. Don't waste your time or your money at Site for Sore Eyes.

    0
    ★☆☆☆☆

    at the get go the the customer service by - "Frank" was all hardsell trying to upsell me everything I really had no use for - Didn't really care about my needs - really just concerned with his bottom line and his bosses - and he needed to bathe. Not happenings that really set you up for a pleasant experience.

    When I finally receive my glasses - They were progressive lenses - they quoted me 7 days it actually to 14 days - another black mark - I recommend if you are looking for glasses you check our Urban Eyes - on Market Near 15th St - The owner and Optometrists goes by the name of Lawrence. Don't waste your time or your money at Site for Sore Eyes.

    Pros: LOCATED IN HEART OF FINANCIAL DISTRICY

    Cons: INFERIOR OPTICAL PRODUCTS USED

    .

    I'd rather go blind than go back to these people. If you don't know what's right for you they'll surely miss lead you into the most expensive prescription they can. I have never worn glasses before and was told progressive lenses are the way to go for me. After the sale, when all was paid and i went to pick the up glasses, 2 weeks later, they told me it might take a while to get used to these glasses, and they may even make me dizzy etc. They didn't work for me. .Thus my free pair of glasses ended up costing an extra 180 for the progressive lenses as well as 180 the first pair of glasses. Might have been an intelligent business move to suggest I try them on the first pair only, or at least pay for the poor advice they give out.

    1
    ★☆☆☆☆

    I'd rather go blind than go back to these people. If you don't know what's right for you they'll surely miss lead you into the most expensive prescription they can. I have never worn glasses before and was told progressive lenses are the way to go for me. After the sale, when all was paid and i went to pick the up glasses, 2 weeks later, they told me it might take a while to get used to these glasses, and they may even make me dizzy etc. They didn't work for me. .Thus my free pair of glasses ended up costing an extra 180 for the progressive lenses as well as 180 the first pair of glasses. Might have been an intelligent business move to suggest I try them on the first pair only, or at least pay for the poor advice they give out.

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    .

    If you don't know what's right for you they'll surely miss lead you into the most expensive prescription they can. I have never worn glasses before and was told progressive lenses are the way to go for me. After the sale, when all was paid and i went to pick the up glasses, 2 weeks later, they told me it might take a while to get used to these glasses, and they may even make me dizzy etc. They didn't work for me, and my free pair of glasses ended up costing an extra 180 for the progressive lenses. So I lost about 400 bucks on lenses because they had no intention of paying for their bad advice.

    0
    ★☆☆☆☆

    If you don't know what's right for you they'll surely miss lead you into the most expensive prescription they can. I have never worn glasses before and was told progressive lenses are the way to go for me. After the sale, when all was paid and i went to pick the up glasses, 2 weeks later, they told me it might take a while to get used to these glasses, and they may even make me dizzy etc. They didn't work for me, and my free pair of glasses ended up costing an extra 180 for the progressive lenses. So I lost about 400 bucks on lenses because they had no intention of paying for their bad advice.

    Pros: great sales people

    Cons: great sales people. Little concern for customer satisfaction

    .

    I just recently went into this location with my coworker and had a great experience. They are very nice and helpful I was not too sure about this location at first but glad I went in.

    4
    ★★★★☆

    I just recently went into this location with my coworker and had a great experience. They are very nice and helpful I was not too sure about this location at first but glad I went in.

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    .

    I recently purchased new glasses from Site from Sore Eyes and everything about the entire experience was excellent! The staff in the store were informative and professional. The Price was respectable , and the results were just what i wanted. Im sure my time was well spent and i will return. - Suzanne Busch, - Miami / San Fran

    5
    ★★★★★

    I recently purchased new glasses from Site from Sore Eyes and everything about the entire experience was excellent! The staff in the store were informative and professional. The Price was respectable , and the results were just what i wanted. Im sure my time was well spent and i will return. - Suzanne Busch, - Miami / San Fran

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    .

    Site for Sore Eyes is excellent. Especially the staff. The Woman i spoke with that helped me pick out my new glasses was very nice. She made my experience very informative and satisfying. She answered all my questions and helped me make the best choice in just a short time. I have my excellent new glasses now, and i can see clearly ,the things i didnt before. I will refer Site for Sore Eyes to all my clients, and i will return in the future.- Dr. N.M.Granville , Vero Park , Toronto

    2
    ★★★★★

    Site for Sore Eyes is excellent. Especially the staff. The Woman i spoke with that helped me pick out my new glasses was very nice. She made my experience very informative and satisfying. She answered all my questions and helped me make the best choice in just a short time. I have my excellent new glasses now, and i can see clearly ,the things i didnt before. I will refer Site for Sore Eyes to all my clients, and i will return in the future.- Dr. N.M.Granville , Vero Park , Toronto

    Pros: everything was perfect, the smartest people deliver the best result!

    Cons: i wish there was a shop in Vero , Toronto!

    .

    Avoid this store. After buying a pair of glasses there, I went in about a dozen times asking for them to do something because the glasses gave me headaches. They never corrected the problem. I never took to wearing these glasses because they hurt and the old glasses they were supposed to replace still helped (even though the Rx was no longer exactly right). Eventually another optomitrist discovered the lenses were improperly aligned in the frame and that is why the glasses gave me headaches. The other doctor also told me I had been sold expensive progressive lenses when much less expensive bifocals were better suited to my needs. I went back to Site for Sore Eyes, nicely pointing out their shoddy workmanship and asking them to replace the lenses with properly aligned lenses...i.e., do what I had paid them to do. They refused, saying I had waited to long to point out the mistake they made but never found or owned up to. Then they tried to sell me another pair of glasses for 30% off! I passed...rip me off once, shame on them. Letting them rip me off twice would have been shame on me.

    0
    ★☆☆☆☆

    Avoid this store. After buying a pair of glasses there, I went in about a dozen times asking for them to do something because the glasses gave me headaches. They never corrected the problem. I never took to wearing these glasses because they hurt and the old glasses they were supposed to replace still helped (even though the Rx was no longer exactly right). Eventually another optomitrist discovered the lenses were improperly aligned in the frame and that is why the glasses gave me headaches. The other doctor also told me I had been sold expensive progressive lenses when much less expensive bifocals were better suited to my needs. I went back to Site for Sore Eyes, nicely pointing out their shoddy workmanship and asking them to replace the lenses with properly aligned lenses...i.e., do what I had paid them to do. They refused, saying I had waited to long to point out the mistake they made but never found or owned up to. Then they tried to sell me another pair of glasses for 30% off! I passed...rip me off once, shame on them. Letting them rip me off twice would have been shame on me.

    Pros: Pleasant staff.

    Cons: Crappy product...did not meet Rx.

    .

    I feel compelled to write a review for the ??Site For Sore Eyes? on Battery St. in San Francisco due to a series of unfortunate events that transpired over the last few days; I wanted to get new glasses so I scheduled an appointment for Friday, everything went OK until Sunday morning I woke up with sore red eyes and mucous draining from my eyes. In the time in between my exam and that morning I did nothing that would even remotely put me at risk for an eye infection, plus I??ve never had an eye infection in my life. So I made the obvious conclusion that the eye infection came from ??Site For Sore Eyes?. On Monday morning I went to their office and, in a calm manner, explained to them the situation. The manager kept answering incoming calls and tending to other business while I was explaining my concerns. After I was done the manager accepted no responsibility for this and was offended that I even made the accusation saying things like ??Are you a Doctor?? Which was very condescending and rude. I then explained that I wanted to pursue no legal action; I just wanted to have the money back I spent on the exam, which he immediately refused. Mind you it was only $49, but I didn??t feel like I should have to pay to get a bacterial infection. In summation stay far away from this place, they are rude, run a filthy exam area, and have no sense of accountability.

    1
    ★☆☆☆☆

    I feel compelled to write a review for the ??Site For Sore Eyes? on Battery St. in San Francisco due to a series of unfortunate events that transpired over the last few days; I wanted to get new glasses so I scheduled an appointment for Friday, everything went OK until Sunday morning I woke up with sore red eyes and mucous draining from my eyes. In the time in between my exam and that morning I did nothing that would even remotely put me at risk for an eye infection, plus I??ve never had an eye infection in my life. So I made the obvious conclusion that the eye infection came from ??Site For Sore Eyes?. On Monday morning I went to their office and, in a calm manner, explained to them the situation. The manager kept answering incoming calls and tending to other business while I was explaining my concerns. After I was done the manager accepted no responsibility for this and was offended that I even made the accusation saying things like ??Are you a Doctor?? Which was very condescending and rude. I then explained that I wanted to pursue no legal action; I just wanted to have the money back I spent on the exam, which he immediately refused. Mind you it was only $49, but I didn??t feel like I should have to pay to get a bacterial infection. In summation stay far away from this place, they are rude, run a filthy exam area, and have no sense of accountability.

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    .

    Highly recommended for anyone looking for contacts or glasses. I went because I wasn't looking to spend a lot of money (limited vision coverage at work so I was a cash customer) and I wanted a place close to work. A month ago I got contacts for the first time and the doctor I saw there was efficient, but really helpful and receptive to my questions. She also did both the contact and glasses eye exam instead of making them two separate exams as I would have had to through my insurer at greater cost. The folks out front who walked me through the initial paperwork had a great attitude. The guy who showed me how to put in the lenses was incredibly patient and encouraging. Last week I went in to get new glasses to take advantage of a great deal (50% off one pair plus a second pair free). I was able to splurge and get nicer glasses than I expected with a couple extra features plus a back-up pair for what I was willing to spend on one pair. The only knock is the glasses took two days longer than estimated, but I had been told when I ordered them that the lens cutter was on vacation. (My contacts came exactly when they told me they would.) I was really impressed by their customer service on all of my visits - it's clearly important to the folks who work there. I'd definitely go back.

    2
    ★★★★★

    Highly recommended for anyone looking for contacts or glasses. I went because I wasn't looking to spend a lot of money (limited vision coverage at work so I was a cash customer) and I wanted a place close to work. A month ago I got contacts for the first time and the doctor I saw there was efficient, but really helpful and receptive to my questions. She also did both the contact and glasses eye exam instead of making them two separate exams as I would have had to through my insurer at greater cost. The folks out front who walked me through the initial paperwork had a great attitude. The guy who showed me how to put in the lenses was incredibly patient and encouraging. Last week I went in to get new glasses to take advantage of a great deal (50% off one pair plus a second pair free). I was able to splurge and get nicer glasses than I expected with a couple extra features plus a back-up pair for what I was willing to spend on one pair. The only knock is the glasses took two days longer than estimated, but I had been told when I ordered them that the lens cutter was on vacation. (My contacts came exactly when they told me they would.) I was really impressed by their customer service on all of my visits - it's clearly important to the folks who work there. I'd definitely go back.

    Pros: Service

    Cons: Selection slightly limited b/c of size

    .

    I came in here for a quick eye exam in between lunch, they had quick services, and was very helpful. The people were willing to look up the insurance and anything else you need. The doctor is very nice, and approach most issue with a lot of tact and professionalism. I had wonderful help choosing glasses there, and the frames were all pretty nice, although a bit on the expensive side, but what glasses aren't? I thought it was pretty nice overall, the only bad part is that after the initial visit, the people don't seem as nice, or rather, they won't do that much extra for you.

    4
    ★★★★☆

    I came in here for a quick eye exam in between lunch, they had quick services, and was very helpful. The people were willing to look up the insurance and anything else you need. The doctor is very nice, and approach most issue with a lot of tact and professionalism. I had wonderful help choosing glasses there, and the frames were all pretty nice, although a bit on the expensive side, but what glasses aren't? I thought it was pretty nice overall, the only bad part is that after the initial visit, the people don't seem as nice, or rather, they won't do that much extra for you.

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