Johnston Millwork Inc

★★★☆☆
37.4817 -122.202
Map and Directions to Johnston Millwork Inc

650-361-1775

837 2ND Ave

Redwood City, CA

94063

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About Johnston Millwork Inc

Categories
Hours
Mon - Fri, 7:30am - 5pm; Sat, 8am - 3pm; Sun, closed

Home & Garden

Home & Garden
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3.0 5
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Reviews 1 - 5 of 5.
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I contacted Johnston Millwork to have new windows and sliding glass door installed in my condo. They were awesome to work with, they provided all information to help me obtain permission from HOA and even came to the HOA meeting to answer questions and provide a sample. They did such a nice job and left my house very clean and orderly. I had anticipated the job lasting about a week, but they were done in a few days. I'm very happy with the quality and look of my windows and door and would recommend Johnston Millwork Inc.

4
★★★★☆

I contacted Johnston Millwork to have new windows and sliding glass door installed in my condo. They were awesome to work with, they provided all information to help me obtain permission from HOA and even came to the HOA meeting to answer questions and provide a sample. They did such a nice job and left my house very clean and orderly. I had anticipated the job lasting about a week, but they were done in a few days. I'm very happy with the quality and look of my windows and door and would recommend Johnston Millwork Inc.

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Terrible quality, very poor customer service.

I first used this company 13 years ago for our front door. It was not stain grade as had been specified - the owner came to our home to see it and agreed, but wouldn't do anything about it. I said I'd never use them again, but a few years later, our contractor talked us into ordering from them again.

We were doing the work in phases, but wanted all the doors to match, so when I ordered the first 3 doors, I asked the salesman to make sure that the french doors that we would order later would be able to be the same style. He took some time to look it all up and assured me that it would be fine. When it came time to order the french door, he then said it wasn't possible. We had to redo a wall, and still settle for doors that weren't what we wanted. Much expense, and disappointment, and then I noticed that one of the first 3 doors had one of its beveled glass panels put in crooked. Clearly that isn't a homeowner or contractor mistake. But it had already been painted and installed, so they wouldn't do anything about it.

If you choose to do business with this company - be very, very careful. Now, years later, our front door needed refinishing, and we find out that it's very difficult to refinish because it's veneer!

In case you think I'm one of those customers that is impossible to please, I have left positive reviews on yelp as well as negative ones, I believe there are many in the construction business who are stars. And I've been very happy with a different window co. in Redwood City.

1
★☆☆☆☆

Terrible quality, very poor customer service.

I first used this company 13 years ago for our front door. It was not stain grade as had been specified - the owner came to our home to see it and agreed, but wouldn't do anything about it. I said I'd never use them again, but a few years later, our contractor talked us into ordering from them again.

We were doing the work in phases, but wanted all the doors to match, so when I ordered the first 3 doors, I asked the salesman to make sure that the french doors that we would order later would be able to be the same style. He took some time to look it all up and assured me that it would be fine. When it came time to order the french door, he then said it wasn't possible. We had to redo a wall, and still settle for doors that weren't what we wanted. Much expense, and disappointment, and then I noticed that one of the first 3 doors had one of its beveled glass panels put in crooked. Clearly that isn't a homeowner or contractor mistake. But it had already been painted and installed, so they wouldn't do anything about it.

If you choose to do business with this company - be very, very careful. Now, years later, our front door needed refinishing, and we find out that it's very difficult to refinish because it's veneer!

In case you think I'm one of those customers that is impossible to please, I have left positive reviews on yelp as well as negative ones, I believe there are many in the construction business who are stars. And I've been very happy with a different window co. in Redwood City.

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the most horrible place i ever worked with. In the beginning wonderful, then they disappear, made a custom door that did not even fit. Would not return calls. Would say that they are coming, and did not.

1
★☆☆☆☆

the most horrible place i ever worked with. In the beginning wonderful, then they disappear, made a custom door that did not even fit. Would not return calls. Would say that they are coming, and did not.

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Probably the most cautious and detail oriented off all the door and millwork shops around. They have never missed on any order I placed. I think you pay a little more, but usually the sevice is worth the pennies. I just wish they hadn't gone home early today 01/01/2009!

4
★★★★☆

Probably the most cautious and detail oriented off all the door and millwork shops around. They have never missed on any order I placed. I think you pay a little more, but usually the sevice is worth the pennies. I just wish they hadn't gone home early today 01/01/2009!

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.

Please notify all customers that Johnston Millwork, Inc. has moved and the new address is: 837 2nd Avenue, Redwood City, CA 94063 The phone numbers are the same 650-361-1775 and fax 650-361-1802. It's a wonderful place for custom doors, windows and mouldings as well as various stocked and standard items.

5
★★★★★

Please notify all customers that Johnston Millwork, Inc. has moved and the new address is: 837 2nd Avenue, Redwood City, CA 94063 The phone numbers are the same 650-361-1775 and fax 650-361-1802. It's a wonderful place for custom doors, windows and mouldings as well as various stocked and standard items.

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