Almaden RV Services & Repair

★★★☆☆
  • 494 Phelan Ave

    San Jose, CA 95112

    Map & Directions
  • 408-289-9442

About Almaden RV Services & Repair

Hours
Monday-Friday 8:00 AM - 5:00 PM, Saturday 9:00 AM - 2:00 PM, Access Seasonal

Automotive

Automotive
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3.0 3
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I purchased a new 2011 RV with an "In-Motion Satellite" system. Three months ago I subscribed to Dish Network but I've never been able to use it because nothing ever worked. Dish Network would blame the satellite system, and the satellite company would blame Dish Network.
Finally I brought it to Almaden RV and they worked out the bugs in no time and got it operating for me beautifully. After three months, I was ready to give up.
They also diagnosed a problem I was having with one of my slide-outs and fixed that too... I'm a happy guy. Chris and his crew are great guys to work with and they know what they are doing.
Thanks guys

5
★★★★★

I purchased a new 2011 RV with an "In-Motion Satellite" system. Three months ago I subscribed to Dish Network but I've never been able to use it because nothing ever worked. Dish Network would blame the satellite system, and the satellite company would blame Dish Network.
Finally I brought it to Almaden RV and they worked out the bugs in no time and got it operating for me beautifully. After three months, I was ready to give up.
They also diagnosed a problem I was having with one of my slide-outs and fixed that too... I'm a happy guy. Chris and his crew are great guys to work with and they know what they are doing.
Thanks guys

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If I could give this establishment ZERO stars, I would. The worst possible company I have ever had the displeasure of dealing with. The owner Chris is especially rude, arrogant, obnoxious and extremely unprofessional on every level.

Last year we took our new-to-us 1995 Coleman Pop-up camper to have a once over by Almaden RV. We asked them to check all systems, fix a bunk-end and repair a hole in the water tank. We were called back and told the camper was done. We went back two different times because the repairs were either not done properly or were done poorly. Finally, we pick up the camper. Once home we hook it up and water starts pouring from the "fixed" water tank. Fed up, we disputed the credit card payment. Once Chris (the owner) agreed to fix it free of charge we agreed to pay the bill.

Fast forward one full year and we return this month to have the water tank once again fixed. Chris (the owner) again agreed to fix it, no charge. Because we're complete idiots we decided to have them pack the bearings and replace the front electrical cord used to tow. Total cost a little over $450. We asked them once the water tank was fixed to check the water systems. The water pump, kitchen and shower faucets needed replacement. Additional cost: $500. We said thanks but no thanks, put the camper back together and we'll take it home. Chris (the owner) then demanded, before he hung up on us, that we would have to pay cash only. He didn't tell us cash at any other time. We decided to call the police. Two hours later and more conversations, we were told by the police that it was a civil matter. Next day we went back, paid cash, and brought our camper home.

Side note: while I was waiting for the police a couple was ready to take their large RV home. They loaded up, pulled through the driveway, stopped, the wife walked to the office, pulled the "tech" guy out to the drive way and he began kicking the tire rim. I watched as he told the driver to pull forward as he kicked the tire rim again and again. The "tech" finally walked back to the office. I guess his kicking fixed the problem. Until the driver walked back AGAIN to the office.

Do not under any circumstance take your RV, Pop-up or child's wagon to get service at Almaden RV. The absolute worst!

I would like to point out that I have never in my life felt such discrimination. This would never have happened to a man. Even the male police officer agreed. Sitting in a parking lot with 100's of RVs well over $100,000 each and this owner was harassing us for $456.00.

1
★☆☆☆☆

If I could give this establishment ZERO stars, I would. The worst possible company I have ever had the displeasure of dealing with. The owner Chris is especially rude, arrogant, obnoxious and extremely unprofessional on every level.

Last year we took our new-to-us 1995 Coleman Pop-up camper to have a once over by Almaden RV. We asked them to check all systems, fix a bunk-end and repair a hole in the water tank. We were called back and told the camper was done. We went back two different times because the repairs were either not done properly or were done poorly. Finally, we pick up the camper. Once home we hook it up and water starts pouring from the "fixed" water tank. Fed up, we disputed the credit card payment. Once Chris (the owner) agreed to fix it free of charge we agreed to pay the bill.

Fast forward one full year and we return this month to have the water tank once again fixed. Chris (the owner) again agreed to fix it, no charge. Because we're complete idiots we decided to have them pack the bearings and replace the front electrical cord used to tow. Total cost a little over $450. We asked them once the water tank was fixed to check the water systems. The water pump, kitchen and shower faucets needed replacement. Additional cost: $500. We said thanks but no thanks, put the camper back together and we'll take it home. Chris (the owner) then demanded, before he hung up on us, that we would have to pay cash only. He didn't tell us cash at any other time. We decided to call the police. Two hours later and more conversations, we were told by the police that it was a civil matter. Next day we went back, paid cash, and brought our camper home.

Side note: while I was waiting for the police a couple was ready to take their large RV home. They loaded up, pulled through the driveway, stopped, the wife walked to the office, pulled the "tech" guy out to the drive way and he began kicking the tire rim. I watched as he told the driver to pull forward as he kicked the tire rim again and again. The "tech" finally walked back to the office. I guess his kicking fixed the problem. Until the driver walked back AGAIN to the office.

Do not under any circumstance take your RV, Pop-up or child's wagon to get service at Almaden RV. The absolute worst!

I would like to point out that I have never in my life felt such discrimination. This would never have happened to a man. Even the male police officer agreed. Sitting in a parking lot with 100's of RVs well over $100,000 each and this owner was harassing us for $456.00.

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We took our 5Th wheel to Alma den RV Service to have our air conditioner repaired. They were able to fit it in a timely manner and the price that we were charged was not unreasonable.

3
★★★☆☆

We took our 5Th wheel to Alma den RV Service to have our air conditioner repaired. They were able to fit it in a timely manner and the price that we were charged was not unreasonable.

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